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Spectrum Customer Service Jobs in Wisconsin (NOW HIRING)

Ritchie Bros.

Customer Service Representative

Sussex, WI · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will provide exceptional customer service, answer inquiries ... IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ...

New

QC Holdings-LendNation

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QC Holdings-LendNation

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

Boelter

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative For 95 years, Boelter has been helping our customers create ... spectrum of services and products - we bring inspiration to the table. Location: Pewaukee ...

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Showing results 1-20

All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Wisconsin

Spectrum Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do spectrum customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for spectrum customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Wisconsin?

For Spectrum Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Wisconsin look for?

The top searched job categories for Spectrum Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Spectrum Customer Service jobs?

Cities in Wisconsin with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

SPECTRUM PLASTICS MASTER

Pleasant Prairie, WI • On-site

$15.25 - $20.75/hr

Full-time

Posted 29 days ago

Job description

This customer service position reports to the Customer Service Manager, Fluid Management & Flexibles. This role serves our customers and plant operations by entering, maintaining and communicating internally and with the customer, details regarding customer purchase orders and order forecast. Identifies any discrepancies or contingencies with a purchase order that would prevent an order confirmation, assembles the resources and stakeholders necessary to resolve these issues, and ensures complete order success, maximizing the plant's production efficiency and meeting/exceeding the customers' expectation to deliver product on time and in full.
    • Reviews all customer orders and order acknowledgments (OA) for accuracy and resolves any order discrepancies internally and/or with the customer
    • Engages with operations and/or engineering to ensure order specs and product revision reflect product documentation at the site
    • Supports scheduling and purchasing colleagues to ensure orders and jobs are entered in a timely manner; may provide backup support to scheduling and purchasing as needed during absences
    • Performs various tasks in support of marketing, including lead management, samples, trade show support, and collateral handling as required
    • Build and maintain strong relationships with customers, addressing their needs and concerns promptly and effectively.
    • Communicate effectively with customers and the sales team regarding shipment dates, potential delays, and any issues affecting their orders.
    • Serve as an escalation point for customer issues and ensure timely resolution.
    • Conduct regular client meetings to gather feedback, discuss service performance, and identify opportunities for improvement.
    • Engages with field-based sales personnel as necessary to ensure customer satisfaction
    • Interacts regularly with a cross-functional team-including engineering, operations, quality, field-based sales, finance, site management, and global counterparts throughout the company, building and fostering a healthy working environment based on teamwork
    • Collaborate with other departments to streamline operations and improve overall customer experience
    • Collaborate closely with customers to assist in forecasting and planning, ensuring alignment with their needs and operational capabilities
    • Upholds Spectrum and DuPont's vision and core values
    • Willingness to travel, up to 30%
    • All other duties, as assigned

  • High School Diploma (College Degree Preferred)
  • Minimum of 3 years customer service experience
  • Demonstrate creative problem-solving skill sets with the ability to handle external customers, think strategically, and act tactically
  • Strong organizational skills supported by a self-disciplined operating structure with superior time management/prioritization skills
  • Clear and concise communication skills via telephone, e-mail and written correspondence
  • Possesses the vision and leadership skill sets to successfully drive change and position SPG as the lead supplier in our customer's supply chain
  • Self-motivated, strong interpersonal and leadership skills associated with managing people/processes.
  • Ability to maintain accuracy in a fast-paced environment
  • Analytical aptitude; excellent problem-solving skills
  • Proficiency in using IQMS for order entry and reports a strong plus
  • Ability to handle deadlines and expedited situations in an efficient and professional manner
  • Computer Skills to include, but not limited to IQMS, Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.

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