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Spectrum Customer Service Jobs in Wisconsin (NOW HIRING)

QCHI

Customer Service Representative

West Allis, WI · On-site

$15/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

Spectrum

Outside Sales Representative

Milwaukee, WI

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum

Outside Sales Representative

Altoona, WI · On-site

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum

Outside Sales Representative

Baraboo, WI

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum

Outside Sales Representative

Racine, WI · On-site

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum

Outside Sales Representative

Pewaukee, WI

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum

Outside Sales Representative

Wausau, WI

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

SPECTRUM

Sales Representative

Milwaukee, WI

$30K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

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Spectrum Customer Service information

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$9

$18

$27

How much do spectrum customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for spectrum customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

How much does Spectrum pay their customer service agents?

Spectrum customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, and may require proficiency with customer management tools and communication skills.

What is a Spectrum Customer Service job?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Customer Service position typically involves meeting basic qualifications, completing an application, and passing interviews and background checks. The hiring process can vary in length but generally requires good communication skills and customer service experience. Candidates who demonstrate reliability and problem-solving abilities tend to have a better chance of being hired.

What are the key skills and qualifications needed to thrive in the Spectrum Customer Service position, and why are they important?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

Is Spectrum call center a good job?

Spectrum customer service roles typically involve handling customer inquiries, troubleshooting technical issues, and providing support via phone or chat. The job often requires strong communication skills, patience, and familiarity with company products, with schedules that may include evenings and weekends. Compensation and work environment can vary, but it generally offers opportunities for skill development and advancement within the company.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Customer Service representative typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off. Pay rates can vary based on regional labor markets and company policies.
What are popular job titles related to Spectrum Customer Service jobs in Wisconsin? For Spectrum Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service jobs in Wisconsin look for? The top searched job categories for Spectrum Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for Spectrum Customer Service jobs? Cities in Wisconsin with the most Spectrum Customer Service job openings:
Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Wisconsin as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.
Customer Service Representative

Customer Service Representative

Spectrum Plastics Group

Pleasant Prairie, WI

$15.25 - $20.75/hr

Full-time

Posted 10 days ago

Job description

This customer service position reports to the Customer Service Manager, Fluid Management & Flexibles. This role serves our customers and plant operations by entering, maintaining and communicating internally and with the customer, details regarding customer purchase orders and order forecast. Identifies any discrepancies or contingencies with a purchase order that would prevent an order confirmation, assembles the resources and stakeholders necessary to resolve these issues, and ensures complete order success, maximizing the plant’s production efficiency and meeting/exceeding the customers’ expectation to deliver product on time and in full.

    • Reviews all customer orders and order acknowledgments (OA) for accuracy and resolves any order discrepancies internally and/or with the customer
    • Engages with operations and/or engineering to ensure order specs and product revision reflect product documentation at the site
    • Supports scheduling and purchasing colleagues to ensure orders and jobs are entered in a timely manner; may provide backup support to scheduling and purchasing as needed during absences
    • Performs various tasks in support of marketing, including lead management, samples, trade show support, and collateral handling as required
    • Build and maintain strong relationships with customers, addressing their needs and concerns promptly and effectively.
    • Communicate effectively with customers and the sales team regarding shipment dates, potential delays, and any issues affecting their orders.
    • Serve as an escalation point for customer issues and ensure timely resolution.
    • Conduct regular client meetings to gather feedback, discuss service performance, and identify opportunities for improvement.
    • Engages with field-based sales personnel as necessary to ensure customer satisfaction
    • Interacts regularly with a cross-functional team–including engineering, operations, quality, field-based sales, finance, site management, and global counterparts throughout the company, building and fostering a healthy working environment based on teamwork
    • Collaborate with other departments to streamline operations and improve overall customer experience
    • Collaborate closely with customers to assist in forecasting and planning, ensuring alignment with their needs and operational capabilities
    • Upholds Spectrum and DuPont’s vision and core values
    • Willingness to travel, up to 30%
    • All other duties, as assigned
  • High School Diploma (College Degree Preferred)
  • Minimum of 3 years customer service experience
  • Demonstrate creative problem-solving skill sets with the ability to handle external customers, think strategically, and act tactically
  • Strong organizational skills supported by a self-disciplined operating structure with superior time management/prioritization skills
  • Clear and concise communication skills via telephone, e-mail and written correspondence
  • Possesses the vision and leadership skill sets to successfully drive change and position SPG as the lead supplier in our customer's supply chain
  • Self-motivated, strong interpersonal and leadership skills associated with managing people/processes.
  • Ability to maintain accuracy in a fast-paced environment
  • Analytical aptitude; excellent problem-solving skills
  • Proficiency in using IQMS for order entry and reports a strong plus
  • Ability to handle deadlines and expedited situations in an efficient and professional manner
  • Computer Skills to include, but not limited to IQMS, Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.

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