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Spectrum Customer Service Jobs in Appleton, WI (NOW HIRING)

Customer Service Representative

Green Bay, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great ... spectrum of loan products. To meet these customer needs, improvements in technology, product ...

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

... customers. Your consultative approach and ability to navigate high-level technical and executive ... Spectrum Business services across assigned territory or market segment * Achieve monthly revenue ...

... customers. Your consultative approach and ability to navigate high-level technical and executive ... Spectrum Business services across assigned territory or market segment * Achieve monthly revenue ...

... customers. Your consultative approach and ability to navigate high-level technical and executive ... Spectrum Business services across assigned territory or market segment * Achieve monthly revenue ...

... customers. Your consultative approach and ability to navigate high-level technical and executive ... Spectrum Business services across assigned territory or market segment * Achieve monthly revenue ...

... customers. Your consultative approach and ability to navigate high-level technical and executive ... Spectrum Business services across assigned territory or market segment * Achieve monthly revenue ...

... or managed services to marketing decision-makers with brands and/or independent ad agencies ... Spectrum Reach and our customers. #LI-PM2 SAS225 2026-72191 2026 Here, our employees don't just ...

... or managed services to marketing decision-makers with brands and/or independent ad agencies ... Spectrum Reach and our customers. #LI-PM2 SAS225 2026-72191 2026 Here, our employees don't just ...

... or managed services to marketing decision-makers with brands and/or independent ad agencies ... Spectrum Reach and our customers. #LI-PM2 SAS225 2026-72191 2026 Here, our employees don't just ...

... or managed services to marketing decision-makers with brands and/or independent ad agencies ... Spectrum Reach and our customers. #LI-PM2 SAS225 2026-72191 2026 Here, our employees don't just ...

... or managed services to marketing decision-makers with brands and/or independent ad agencies ... Spectrum Reach and our customers. #LI-PM2 SAS225 2026-72191 2026 Here, our employees don't just ...

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Spectrum Customer Service information

See Appleton, WI salary details

$9

$17

$25

How much do spectrum customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for spectrum customer service in Appleton, WI is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Appleton, WI?

For Spectrum Customer Service jobs in Appleton, WI, the most frequently searched job titles are:

What cities near Appleton, WI are hiring for Spectrum Customer Service jobs?

Cities near Appleton, WI with the most Spectrum Customer Service job openings:

Infographic showing various Spectrum Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,209 per year, or $17.9 per hour.

Customer Service Representative

QCHI

Green Bay, WI • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
ASK ABOUT OUR $500.00 SIGN ON BONUS !!
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
This position will work at Store 0254 located at 509 S Military Ave Green Bay, WI 54303.
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.