Service Technician
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
$22.50/hr
As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...
$22.50/hr
As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...
Appleton, WI · On-site
$22.50/hr
As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...
Appleton, WI · On-site
$22.50/hr
As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Quick apply
Apply Early
Appleton, WI · On-site
$100K/yr
... Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and ...
Apply Early
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
New London, WI · On-site
$20.50/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
$9.62 - $11.13
2% of jobs
$11.13 - $12.64
4% of jobs
$12.64 - $14.16
11% of jobs
$15 is the 25th percentile. Wages below this are outliers.
$14.16 - $15.67
15% of jobs
The median wage is $17.07 / hr.
$15.67 - $17.19
20% of jobs
$17.19 - $18.70
15% of jobs
$19.74 is the 75th percentile. Wages above this are outliers.
$18.70 - $20.21
13% of jobs
$20.21 - $21.73
7% of jobs
$21.73 - $23.24
6% of jobs
$23.24 - $24.76
4% of jobs
$24.76 - $26.27
3% of jobs
$9
$18
$26
Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.
A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.
To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

$20.50/hr
Full-time
This job post has expired today. Applications are no longer accepted.
8.0
Based on 604 frontline employees who took The Breakroom Quiz
19th of 80 rated telecommunications companies
Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!
What our Field Technicians Enjoy Most About the Role
Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.
Required Qualifications
Sourced by ZipRecruiter
Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Technology, communication and media and telecommunications
10,000+ Employees
Stamford, CT, US