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Spectrum Customer Service Jobs in Appleton, WI (NOW HIRING)

Steinhafels

Interior Designer

Green Bay, WI

$15/hr

Decorating Solutions helps our customers create the home of their dreams! Whether they're on a ... We provide a full spectrum of services from basic suggestions to complete floor plans with every ...

Steinhafels

Interior Designer

Green Bay, WI · On-site

$15/hr

We provide a full spectrum of services from basic suggestions to complete floor plans with every ... The ability to work both in-store and in customers' homes * The ability to manage multiple projects ...

Steinhafels

Interior Designer

Green Bay, WI

$15/hr

We provide a full spectrum of services from basic suggestions to complete floor plans with every ... The ability to work both in-store and in customers' homes * The ability to manage multiple projects ...

Abbott

Automated Support Professional

Appleton, WI · On-site

$18.50 - $25.25/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... of service support requests; develop recommendations and implement solutions that reflect customer ...

Abbott

Automated Support Professional

Appleton, WI · On-site

$18.50 - $25.25/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... of service support requests; develop recommendations and implement solutions that reflect customer ...

Plexus Corp.

Test Technician (3rd Shift)

Neenah, WI · On-site

$43K - $74K/yr

The salary range listed represents a spectrum of experience from Level I, Level II, through Senior ... services that are high-quality, cost-appropriate, and satisfy the customer's requirements while ...

Plexus Corp

Test Technician (3rd Shift)

Neenah, WI

$43K - $74K/yr

The salary range listed represents a spectrum of experience from Level I, Level II, through Senior ... services that are high-quality, cost-appropriate, and satisfy the customer's requirements while ...

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All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Appleton, WI

Spectrum Customer Service information

See Appleton, WI salary details

$9

$17

$25

How much do spectrum customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for spectrum customer service in Appleton, WI is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service job?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in the Spectrum Customer Service position, and why are they important?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Appleton, WI? For Spectrum Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service jobs in Appleton, WI look for? The top searched job categories for Spectrum Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Spectrum Customer Service jobs? Cities near Appleton, WI with the most Spectrum Customer Service job openings:
Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Appleton, WI as of June 2026, with employment types broken down into 2% As Needed, 8% Full Time, 78% Part Time, 11% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,209 per year, or $17.9 per hour.
Account Executive, WGBA

Account Executive, WGBA

The E.W. Scripps Company

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

E.W. Scripps rating

7.9

Company rating: 7.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

18th of 65 rated media

Job description

Job Description
Are you ready to help local businesses thrive through powerful advertising solutions? As an Account Executive at WGBA in Green Bay, you'll connect businesses with customers through compelling multi-platform advertising campaigns. From broadcast television to cutting-edge digital strategies, you'll be the trusted advisor businesses turn to for growth. This position comes with an active account list, so we're seeking someone with prior media experience who can jump in and start building relationships right away
WHAT YOU'LL DO:
  • Sell advertising solutions to local and regional businesses and advertising agencies
  • Apply the Scripps Sales Process to analyze customer needs and create customized advertising solutions
  • Facilitate customers' ability to leverage our full array of digital marketing options
  • Independently prospect, secure appointments, perform needs analysis, develop solutions, present and close sales
  • Use ratings data and market trends to negotiate program ratings and advertising rates
  • Serve as a trusted advisor with clients, provide best-in-class customer service and grow accounts
  • Perform client services including media negotiations, presentation preparation, copy writing and collections
  • Effectively manage your sales funnel using CRM systems and achieve key performance indicators
  • Contribute to creative campaign development through client communication and concept creation
  • Build and maintain strong client relationships, including entertaining prospective and existing clients
  • Perform routine administrative functions including makegood resolution and CRM system updates

WHAT YOU'LL NEED:
  • BS/BA in related discipline preferred or equivalent years of experience
  • Generally 2+ years of proven sales success preferred
  • Experience in strategic account management, broadcast ratings and digital execution preferred
  • Driving required. Valid Driver's License, good driving record, and ability to provide proof of insurance with the company required insurance limits

WHAT YOU'LL BRING:
  • Highly self-motivated and goal focused mindset
  • Creative and innovative thinking
  • Strong influencing, selling and upselling skills
  • Effective teamwork and collaboration skills
  • Strong analysis and data interpretation abilities
  • Exceptional verbal and written communication skills
  • Outstanding presentation abilities
  • Strong time management and organizational skills
  • Proficiency with Microsoft Office
  • Working knowledge of Google Office and virtual conferencing platforms

#LI-SM2 #LI-Onsite
WHAT WE'LL OFFER:
  • Extensive Scripps Sales Process training
  • Uncapped sales commission
  • Monthly allowance for mileage and cell phone
  • A career path to grow your professional experiences
  • Full medical, dental and vision benefits, as well as certain other health and wellness benefits
  • Retirement savings plan with company match
  • Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: "Give light and the people will find their own way."
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

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