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Customer Assistant Jobs in Appleton, WI (NOW HIRING)

VIOC

Assistant Service Center Manager

Oshkosh, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Oshkosh, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Assistant Service Center Manager

Oshkosh, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Assistant Service Center Manager

Oshkosh, WI · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17 - $21.25/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17.25 - $21.75/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17.25 - $21.75/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

Green Bay, WI · On-site

$17.25 - $21.75/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

Green Bay, WI · On-site

$17.25 - $21.75/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17.25 - $21.75/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

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Customer Assistant information

See Appleton, WI salary details

$14

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$23

How much do customer assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer assistant in Appleton, WI is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Appleton, WI? The most popular types of Customer jobs in Appleton, WI are:
What are popular job titles related to Customer Assistant jobs in Appleton, WI? For Customer Assistant jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Appleton, WI look for? The top searched job categories for Customer Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Assistant jobs? Cities near Appleton, WI with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Appleton, WI as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,794 per year, or $20.1 per hour.

Sears Outlet Apparel Sales Floor Lead - Full Time - NEW STORE OPENING SOON

AlixaRx

Appleton, WI

$14.75 - $18/hr

Full-time

Re-posted 15 days ago

AlixaRx rating

7.1

Company rating: 7.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

43rd of 112 rated pharmacies

Job description

Company Description

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.

Job Description

Apply Online At:  www.shos.com and Req ID 1262503

This position enhances the experience of our customers and supports sales by providing proactive support to the ASM, Operations, Store Manager, and Apparel Customer Assist associates. Ensures safe, timely and accurate performance of all apparel processing activities, including unloading merchandise, merchandise preparation and staging and daily backroom activities, maintenance of stockrooms and assisting with coaching and training of Apparel Assist Associates when the ASM, Operations is not present. Maintains a personal contribution to productivity on the sales floor. Position personally contributes to the activities of the apparel processing team approximately 75% of the time, while the other 35% is allocated to Lead responsibilities and sales floor maintenance.

Responsible for implementation of apparel merchandising direction, signing direction, and assuring implementation of all communicated apparel standards.
 Coaches Apparel Assist associates on sales floor presentation standards, signing, and selling.
Implements and follows all apparel sales tracking reports and sales plans.
 Assist in determining and maintaining sales goals, credit goals and SYWR goals for Apparel Assist Associates
Performs all apparel processing job duties
 Supports the Store Manager in training and coaching on standards for marking, processing, merchandise preparation, safety, merchandise protection, and inventory protection.
Handles merchandise according to the defined procedures.
 Acts as a role model and personally contributes to attainment of the department goals.
Maintains all stockrooms areas in a neat, orderly, and safe manner.
 Maintains safe and orderly stockrooms.
Adheres to merchandise and inventory protection standards
 Responsible for apparel pricing integrity.
Accurately marks goods, according to current processing information
 Ensures that all Apparel Assist Associates use proper merchandise handling and safety equipment and adhere to safety requirements.
Maintains updated pricing and processing information, and trains all Apparel Assist Associates
 Fosters a team environment.
Communicates need for additional merchandise to Home Office
 Ensures proper replenishment and merchandising standards of the apparel sales floor
Able to work day, evenings, weekends and holidays
 Performs other duties and projects as assigned.

Qualifications
Education: HS educations/diploma/GED required
Prior processing and merchandise/inventory protection experience preferred
 Prior experience with supervision of business operations in a retail setting preferred
Prior equivalent experience related to coaching, training and supervising preferred
 Prior apparel merchandising experience preferred
Strong drive for results
 Customer service focus
Selling skills
 Product knowledge
Knowledge of store and retail operations
 Attention to detail
Communication skills
 Computer literacy
Apply Online At:  www.shos.com and Req ID 1262503
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply online to be considered:  www.shos.com and Req ID 1262503

What AlixaRx employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AlixaRx

Sourced by ZipRecruiter

AlixaRx is one of the most innovative pharmaceutical companies in the nation. Being part of our team means that you are dedicated, passionate, a problem solver, and committed to care. Your expertise will be valued and supported as we create patient-centered approaches to improve health outcomes and make health and patient care a more sustainable and innovative space for all. By combining leading-edge technology with top clinical and operational talent, AlixaRx is set apart from others in the field. With exceptional talent comes exceptional results, so be exceptional with us.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2011

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