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Customer Assistant Jobs in Appleton, WI (NOW HIRING)

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Key Responsibilities Customer Service Support * Assist with order entry, updates, and maintenance in internal systems • Help track order status, due dates, and customer requirements • Support ...

Customer Service

New London, WI · On-site

$14.75 - $20/hr

Assists with data governance opportunities. Assist projects to support continued accuracy, integrity, and completeness. Participate in escalation process for managing customer requirements. Build ...

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Customer Experience Specialist

Appleton, WI · On-site

$17 - $21.25/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Warmly greet customers and create a welcoming atmosphere * Assist guests with product questions, recommendations, and special requests * Share knowledge of bakery items, seasonal offerings, and ...

Customer Service Representative

Freedom, WI · On-site

$16 - $21.75/hr

Attend department meetings * Assist with inventory * Receive and handle customer requests and complaints. * Perform other duties as assigned by supervisor. * Forklift pallets of salt for customers.

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Customer Assistant information

See Appleton, WI salary details

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How much do customer assistant jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer assistant in Appleton, WI is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What do customer assistants do?

Customer assistants are responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, restock shelves, and maintain a clean and organized environment. Good communication skills and basic knowledge of the store's offerings are important for this role.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to high customer interaction, managing multiple tasks, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that pay for remote work. Earning $2000 weekly typically requires consistent hours, high-demand skills, and possibly working for multiple clients or companies simultaneously.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate agents, financial advisors, or insurance brokers can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work, or entrepreneurship in online businesses, can also reach this income level through commissions or profits.
What are the most commonly searched types of Customer jobs in Appleton, WI? The most popular types of Customer jobs in Appleton, WI are:
What are popular job titles related to Customer Assistant jobs in Appleton, WI? For Customer Assistant jobs in Appleton, WI, the most frequently searched job titles are:
What cities near Appleton, WI are hiring for Customer Assistant jobs? Cities near Appleton, WI with the most Customer Assistant job openings:
Infographic showing various Customer Assistant job openings in Appleton, WI as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,794 per year, or $20.1 per hour.
Sears Outlet Apparel Sales Floor Lead - Full Time - NEW STORE OPENING SOON

Sears Outlet Apparel Sales Floor Lead - Full Time - NEW STORE OPENING SOON

AlixaRx

Appleton, WI

$14.75 - $18/hr

Full-time

Posted 3 days ago


AlixaRx rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

55th of 99 rated pharmacies


Job description

Company Description

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.

Job Description

Apply Online At:  www.shos.com and Req ID 1262503

This position enhances the experience of our customers and supports sales by providing proactive support to the ASM, Operations, Store Manager, and Apparel Customer Assist associates. Ensures safe, timely and accurate performance of all apparel processing activities, including unloading merchandise, merchandise preparation and staging and daily backroom activities, maintenance of stockrooms and assisting with coaching and training of Apparel Assist Associates when the ASM, Operations is not present. Maintains a personal contribution to productivity on the sales floor. Position personally contributes to the activities of the apparel processing team approximately 75% of the time, while the other 35% is allocated to Lead responsibilities and sales floor maintenance.

Responsible for implementation of apparel merchandising direction, signing direction, and assuring implementation of all communicated apparel standards.
Coaches Apparel Assist associates on sales floor presentation standards, signing, and selling.
Implements and follows all apparel sales tracking reports and sales plans.
Assist in determining and maintaining sales goals, credit goals and SYWR goals for Apparel Assist Associates
Performs all apparel processing job duties
Supports the Store Manager in training and coaching on standards for marking, processing, merchandise preparation, safety, merchandise protection, and inventory protection.
Handles merchandise according to the defined procedures.
Acts as a role model and personally contributes to attainment of the department goals.
Maintains all stockrooms areas in a neat, orderly, and safe manner.
Maintains safe and orderly stockrooms.
Adheres to merchandise and inventory protection standards
Responsible for apparel pricing integrity.
Accurately marks goods, according to current processing information
Ensures that all Apparel Assist Associates use proper merchandise handling and safety equipment and adhere to safety requirements.
Maintains updated pricing and processing information, and trains all Apparel Assist Associates
Fosters a team environment.
Communicates need for additional merchandise to Home Office
Ensures proper replenishment and merchandising standards of the apparel sales floor
Able to work day, evenings, weekends and holidays
Performs other duties and projects as assigned.

Qualifications
Education: HS educations/diploma/GED required
Prior processing and merchandise/inventory protection experience preferred
Prior experience with supervision of business operations in a retail setting preferred
Prior equivalent experience related to coaching, training and supervising preferred
Prior apparel merchandising experience preferred
Strong drive for results
Customer service focus
Selling skills
Product knowledge
Knowledge of store and retail operations
Attention to detail
Communication skills
Computer literacy
Apply Online At:  www.shos.com and Req ID 1262503
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply online to be considered:  www.shos.com and Req ID 1262503


AlixaRx logo

About AlixaRx

Sourced by ZipRecruiter

AlixaRx is one of the most innovative pharmaceutical companies in the nation. Being part of our team means that you are dedicated, passionate, a problem solver, and committed to care. Your expertise will be valued and supported as we create patient-centered approaches to improve health outcomes and make health and patient care a more sustainable and innovative space for all. By combining leading-edge technology with top clinical and operational talent, AlixaRx is set apart from others in the field. With exceptional talent comes exceptional results, so be exceptional with us.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2011

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