Participate in any APQP activities and support NMI team to ensure smooth launches at the customer * Assist NSG Plants with Customer Quality QIPs * Manage Tier 1 Customer defect collection system
Participate in any APQP activities and support NMI team to ensure smooth launches at the customer * Assist NSG Plants with Customer Quality QIPs * Manage Tier 1 Customer defect collection system
Customer Quality Manager
Urbancrest, OH · On-site
Participate in any APQP activities and support NMI team to ensure smooth launches at the customer * Assist NSG Plants with Customer Quality QIPs * Manage Tier 1 Customer defect collection system
Customer Quality Manager
Urbancrest, OH · On-site
Participate in any APQP activities and support NMI team to ensure smooth launches at the customer * Assist NSG Plants with Customer Quality QIPs * Manage Tier 1 Customer defect collection system
Customer Service Assistant
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Customer Service Assistant At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and ...
Customer Service Assistant
Columbus, OH · On-site
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Customer Service Assistant At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and ...
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Customer Service Assistant
$16 - $28/hr
Position Overview We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...
Quick apply
Customer Service Assistant
$16 - $28/hr
Position Overview We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...
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Columbus, OH · On-site
$40K - $44K/yr
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Delaware, OH · On-site
$16.25 - $22.50/hr
Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer Service Supervisor, the primary ...
Quick apply
Customer Service Assistant
Delaware, OH · On-site
$16.25 - $22.50/hr
Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer Service Supervisor, the primary ...
Customer Service Assistant
Delaware, OH · On-site
$16.25 - $22.50/hr
Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer Service Supervisor ...
Customer Service Assistant
Delaware, OH · On-site
$16.25 - $22.50/hr
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Delaware, OH · On-site
$16/hr
Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...
Customer Service Assistant
Delaware, OH · On-site
$16/hr
Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...
Customer Service Assistant
Delaware, OH · On-site
$16/hr
Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...
Customer Service Assistant
Delaware, OH · On-site
$16/hr
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Customer Service Assistant
Columbus, OH · On-site
$16 - $22.25/hr
We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...
Customer Service Assistant
Columbus, OH · On-site
$16 - $22.25/hr
We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...
Customer Service Representative (US)
Columbus, OH · On-site +1
$3.2K/wk
Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Customer Service Representative (US)
Columbus, OH · On-site +1
$3.2K/wk
Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Customer Service Representative (US)
Columbus, OH · Remote
$3.2K/wk
Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Customer Service Representative (US)
Columbus, OH · Remote
$3.2K/wk
Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Customer Service Representative (US)
Columbus, OH · Remote
$3.2K - $5.0K/mo
Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Quick apply
Customer Service Representative (US)
Columbus, OH · Remote
$3.2K - $5.0K/mo
Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
As a key member of the store team, you will create a welcoming environment for customers, assist with sales transactions, and help maintain an organized and inviting sales floor. If you thrive in a ...
Quick apply
As a key member of the store team, you will create a welcoming environment for customers, assist with sales transactions, and help maintain an organized and inviting sales floor. If you thrive in a ...
Customer Services Assistant
$16.75 - $23/hr
The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner. * Works at all of the Customer ...
Customer Services Assistant
$16.75 - $23/hr
The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner. * Works at all of the Customer ...
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Columbus, OH · On-site
$16.75 - $23/hr
CUSTOMER SERVICE ASSISTANT JOB DUTIES: Greets applicants, recipients, and visitors and provide necessary linkage with appropriate center staff. Accepts required verifications from customers and ...
New
Quick apply
CUSTOMER SERVICE ASSISTANT
Columbus, OH · On-site
$16.75 - $23/hr
CUSTOMER SERVICE ASSISTANT JOB DUTIES: Greets applicants, recipients, and visitors and provide necessary linkage with appropriate center staff. Accepts required verifications from customers and ...
New
Customer Services Assistant
Columbus, OH · On-site
$16 - $22.25/hr
Description The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner. * Works at all of the ...
Customer Services Assistant
Columbus, OH · On-site
$16 - $22.25/hr
Description The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner. * Works at all of the ...
Customer Services Assistant
Westerville, OH · On-site
$16.75 - $23/hr
Description The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner. * Works at all of the ...
Customer Services Assistant
Westerville, OH · On-site
$16.75 - $23/hr
Description The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner. * Works at all of the ...
Entry Level Customer Service Assistant
Columbus, OH · On-site
$16 - $22.25/hr
Entry Level Customer Service Assistant At Dinamic AS Group, we believe that operational excellence starts with reliable facilities, efficient systems, and dedicated professionals. We are committed to ...
Entry Level Customer Service Assistant
Columbus, OH · On-site
$16 - $22.25/hr
Entry Level Customer Service Assistant At Dinamic AS Group, we believe that operational excellence starts with reliable facilities, efficient systems, and dedicated professionals. We are committed to ...
Customer Assistant information
See salary details
$15.14 - $16
3% of jobs
$16 - $16.85
3% of jobs
$16.85 - $17.70
6% of jobs
$17.70 - $18.55
8% of jobs
$19.01 is the 25th percentile. Wages below this are outliers.
$18.55 - $19.41
9% of jobs
$19.41 - $20.26
15% of jobs
The median wage is $20.59 / hr.
$20.26 - $21.11
15% of jobs
$21.90 is the 75th percentile. Wages above this are outliers.
$21.11 - $21.96
17% of jobs
$21.96 - $22.81
15% of jobs
$22.81 - $23.67
5% of jobs
$23.67 - $24.52
3% of jobs
$15
$20
$24
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Job description
Essential Functions:
- Lead a team of Customer Quality Ambassadors within the region to secure customer quality
- Interface with regional customers on all quality aspects and manage customer expectations regarding quality complaints and roadmaps.
- Setup and maintain Customer Quality Dashboards to align with customers on quality indicators and drive performance to agreed targets
- Manage Customer Quality Notifications by ensuring timely and high-quality closure of issues, including preventive actions
- Conduct and manage customer audits (including preparations for IATF 16949 Certification Audits), and working with audit teams on follow-ups
- Assess and improve quality processes by proposing and deploying new and improved processes
- Drive resolution of structural quality issues within corporate program
- Interface with Customer Management at each location (Quality, Materials, Engineering, Warranty etc.).
- Develop regional quality strategies aligned with corporate objectives
- Facilitate Communication between NSG Plant and Customer
- Document and communicate daily quality problems and rank accordingly and escalate as needed to Senior Quality Manager.
- Manage Third Party onsite sorting to minimize cost and damage to NSG
- Monitor and approve contract Quality Ambassador invoices
- Recruit and train onsite Quality Ambassadors
- Document and issue weekly quality and performance reports to all levels with NSG
- Participate in any APQP activities and support NMI team to ensure smooth launches at the customer
- Assist NSG Plants with Customer Quality QIPs
- Manage Tier 1 Customer defect collection system
- Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
- Mentor and Develop NSG Plant Quality Group Leaders and Assist as Needed
- Other duties as assigned
Qualifications Required:
- Associate degree in business or Equivalent Experience
- Proficient in advanced problem-solving skills
- Excellent computer & organizational skills
- Excellent communication skills
- Proven leadership skills
- Proficient training skills
- Proven experience in leading teams of hourly & salaried employees
Qualifications Desired:
- Experience: Tier 1 or Tier 2 automotive supplier experience
Travel
- Travel is extensive which may require out of state and overnight travel may be expected (~90% annually). The travel is subject to change due to changing business conditions and may increase from time-to-time due to required needs in other plants.
We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.Â
NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.