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Customer Assistant Jobs in Hawaii (NOW HIRING)

Servco

Customer Service Assistant

Kaneohe, HI

$17.41 - $21.73/hr

As a Customer Service Assistant, you will play a key role coordinating our loaner car program, radio returns, and Krex claims processing for the Servco Toyota Windward service department. This ...

Servco

Customer Service Assistant

Kaneohe, HI · On-site

$17.41 - $21.73/hr

As a Customer Service Assistant, you will play a key role coordinating our loaner car program, radio returns, and Krex claims processing for the Servco Toyota Windward service department. This ...

ITSUGAR LLC

Sales Associate

Honolulu, HI · On-site

$16/hr

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

ITSugar LLC

Sales Associate

Honolulu, HI · On-site

$16/hr

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

It'Sugar LLC

Sales Associate

Honolulu, HI · On-site

$16/hr

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

Servco

Customer Care Coordinator

Honolulu, HI · On-site

$19.42 - $24.36/hr

Customer Care Coordinators work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more about being a ...

Servco

Customer Care Coordinator

Honolulu, HI

$19.42 - $24.36/hr

Customer Care Coordinators work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more about being a ...

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Customer Assistant information

See Hawaii salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer assistant in Hawaii is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $22.98 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Hawaii?

The most popular types of Customer jobs in Hawaii are:

What are popular job titles related to Customer Assistant jobs in Hawaii?

For Customer Assistant jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Hawaii look for?

The top searched job categories for Customer Assistant jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Assistant jobs?

Cities in Hawaii with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Hawaii as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,503 per year, or $21.4 per hour.

Customer Service Assistant

Servco

Kaneohe, HI

$17.41 - $21.73/hr

Full-time

Re-posted 2 days ago

Job description

As a Customer Service Assistant, you will play a key role coordinating our loaner car program, radio returns, and Krex claims processing for the Servco Toyota Windward service department. This position will also assist Service Consultants with opening repair orders and active deliveries as needed.

Responsibilities:

  • Confirm customer appointments and service needs

  • Prepare loaner agreement and ensure customer has valid driver's license and insurance documents

  • Track loaner vehicle mileage and perform vehicle walk around with customer

  • Ensure loaner vehicles are cleaned and fueled. Maintain vehicle fuel log

  • Document loaner vehicle damages and follow-up with customer or insurance company for payment of damages

  • Prepare daily loaner vehicle report

  • Submit radios claims on a timely basis

  • Pack and ship returned radios to vendor

  • Order replacement radios and arrange for radio installation appointment when new radio arrives

  • Prepare and submit Krex claims and monitor status of payment

  • Receive and resolve customer complaints and/or route to appropriate individual or service manager for resolution

  • Assist Service Consultants with opening report orders and actively delivery as needed

  • Provide clerical support to the service management team

Requirements:

  • High school graduate or equivalent

  • Minimum six months of general clerical or customer service work experience

  • Auto dealership service department experience preferred

  • Proficient with Microsoft Word and Excel

  • Dealership management system experience and/or DealerTrack experience preferred

  • Accurate typing

  • Strong communication and customer relations skills

  • Must be detail oriented, able to multi-task and be a team player

At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Interested?

Visit www.servco.com/careers to apply online or email us at careers@servco.com.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $17.41 - $21.73 per hour

Apply