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Customer Assistant Jobs in Hawaii (NOW HIRING)

TY Realty, Inc.

Be Seen First

Administrative Assistant / Customer Service

Honolulu, HI · On-site

$60K - $75K/yr

We are seeking a highly detailed Administrative Assistant to join our team! You will be the first point of contact to our customers and will represent our company. You will explain service ...

ITSugar LLC

Sales Associate

Honolulu, HI · On-site

$16/hr

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

New

ITSUGAR LLC

Sales Associate

Honolulu, HI

$16/hr

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

Mercer France

Customer Experience Associate

Honolulu, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the ...

Marsh McLennan

Customer Experience Associate

Honolulu, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the ...

Oliver Wyman

Customer Experience Associate

Honolulu, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the ...

Mercer France

Customer Exeperience Officer

Kahului, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the ...

Oliver Wyman

Customer Exeperience Officer

Kahului, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the ...

Marsh LLC

Customer Experience Associate

Honolulu, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Hawaii

Customer Assistant information

See Hawaii salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer assistant in Hawaii is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $22.98 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Hawaii? The most popular types of Customer jobs in Hawaii are:
What are popular job titles related to Customer Assistant jobs in Hawaii? For Customer Assistant jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Hawaii look for? The top searched job categories for Customer Assistant jobs in Hawaii are:
What cities in Hawaii are hiring for Customer Assistant jobs? Cities in Hawaii with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Hawaii as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,503 per year, or $21.4 per hour.

Administrative Assistant / Customer Service

TY Realty, Inc.

Honolulu, HI • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

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Job description

We are seeking a highly detailed Administrative Assistant to join our team! You will be the first point of contact to our customers and will represent our company. You will explain service information, resolve issues, take reservations, build customer relationships and find potential customers.
Responsibilities:

  • Handle customer inquiries and complaints in a professional manner
  • Provide information about our services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interact
  • Prepare documents for reservations and other real estate documents
  • File documents
  • Complete other relevant tasks with leadership direction
  • Provide personalized and excellent Guest service to guest inquiries and requests
  • Serve as liaison with special attention Guests
  • Respond to and assist all Guest inquiries and concerns
  • Misc secretarial items

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Strong computer skills a must; ability to learn and work in different computer applications
  • Exhibit strong ability to multi-task and focus in a fast-paced environment
  • Possess exceptional Guest Service skill
  • Must be a critical thinker and problem solver
  • Strong verbal and written communication skills
  • Ability to remain professional and helpful when handling complex Guest concerns
  • Must stay calm in highly stressful situations

Prefered Qualifications:

  • Previous work experience in a hotel/front Desk environment
  • Previous experience in a high volume, fast paced office type environment

Company Description

We are a locally owned and operated fast moving property management company.