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Customer Service Rep Jobs in Hawaii (NOW HIRING)

U-Haul

Customer Service Representative

Kailua Kona, HI

$16 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Kailua Kona, HI

$16 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

Customer Service Representative Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 ...

Helping Hands Hale LLC

$25 - $45/hr

Description Helping Hands Hale LLC is looking for a Customer Service Representative to join our team in Volcano. This full-time, on-site position is an excellent opportunity for individuals seeking ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua, HI · On-site

$19 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Honolulu, HI

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua, HI · On-site

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua Kona, HI

$16 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kailua Kona, HI

$19 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 1-20

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Hawaii

Customer Service Rep information

See Hawaii salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service rep in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in Hawaii? The most popular types of Customer Service Rep jobs in Hawaii are:
What are popular job titles related to Customer Service Rep jobs in Hawaii? For Customer Service Rep jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Hawaii look for? The top searched job categories for Customer Service Rep jobs in Hawaii are:
What cities in Hawaii are hiring for Customer Service Rep jobs? Cities in Hawaii with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Representative

Express Employment

Honolulu, HI

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Located in Honolulu, HI
Salary: $20.00-$22.00 per hour
Position: Customer Service Representative
Location: Honolulu, HI
Pay Range: $20.00 - $22.00 per hour
Schedule & Training: Flexible hours during hands-on training; multi-day shifts long-term
Express is seeking a full-time Customer Service Representative for a local air freight company. This role manages phone and walk-in client support, coordinates air freight logistics, and completes daily operational tasks. Candidates need strong communication skills and reliability.
Interested? Give us a call today at 808-792-7015 for an immediate interview!
Benefits
  • Medical, dental, vision coverage
  • Paid Time Off
  • Weekly Paychecks
  • Referral Bonuses

Customer Service Representative Essential Duties
  • Handle incoming phone calls and assist walk-in visitors
  • Organize routing schedules and coordinate daily shipments
  • Maintain smooth daily workflows within operations and client support department
  • Learn and apply air transport regulations and security rules
  • Deliver polite and dependable customer service

Customer Service Representative Skills and Knowledge Requirements
  • 1-2 years customer service experience
  • Clear verbal and written communication skills
  • High reliability, strong attention to detail, and ability to follow safety rules
  • Capability to adapt and work efficiently in a fast-paced cargo environment
  • Prior logistics, warehousing, or airline shipping experience preferred
  • Requires security clearance and TSA compliance

How to Apply for our Customer Service Representative opportunity
  • Call our team today at 808-792-7015
  • Email your resume to jobs.honoluluhisrg@expresspros.com
  • Apply to this posting

#HIOFFICE
Express Office: Pearl City
945 Kamehameha Highway
Unit 5
Pearl City, HI 96782
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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