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Customer Service Rep Jobs in Hawaii (NOW HIRING)

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

Robert Half

Customer Service Rep

Honolulu, HI · On-site

$20 - $24/hr

Robert Half is partnering with our client to identify a detail-oriented and customer-focused Client Services Representative to join their team in Honolulu. This is a contract-to-hire opportunity ...

Transdev

Customer Service Representative

Pearl City, HI

$17 - $18/hr

Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer ...

Transdev

Customer Service Representative

Pearl City, HI · On-site

$17 - $18/hr

Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer ...

Sysco

Customer Service Representative

Honolulu, HI · On-site

$20/hr

Coordinate customer service with all departments within organization. Develop a close working ... The physical demands described here are representative of those required by an employee to ...

Robert Half

Customer Service Representative

Honolulu, HI · On-site

$19 - $22/hr

We are looking for a Customer Service Representative to support a high-quality guest experience in Honolulu, Hawaii. This Contract position is ideal for someone who enjoys helping people, managing ...

CSN Collision

Customer Service Representative

Honolulu, HI

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

Robert Half

Customer Service Representative

Honolulu, HI · On-site

$23/hr

We are looking for an onsite Customer Service Representative to support a contract assignment in Honolulu, Hawaii within the legal industry. In this role, you will participate in structured sessions ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

Summit Companies

Customer Service Representative

Kahului, HI · On-site

$16 - $21.75/hr

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Hawaii

Customer Service Rep information

See Hawaii salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Hawaii?

The most popular types of Customer Service Rep jobs in Hawaii are:

What are popular job titles related to Customer Service Rep jobs in Hawaii?

For Customer Service Rep jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Hawaii look for?

The top searched job categories for Customer Service Rep jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Service Rep jobs?

Cities in Hawaii with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Hawaii as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Representative

Million Air

Kapolei, HI • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Million Air rating

5.8

Company rating: 5.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

50th of 67 rated aviation services

Job description

Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay?
Then you will love being a valued part of our award-winning team! The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced.
Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry leading aviation service provider.
Requirements
Responsibilities and Duties of the Customer Service Representative
  1. Greet customers in a friendly, professional manner
  2. Provide concierge services to pilots and customers including making reservations as required
  3. Invoicing for services rendered to customers and pilots
  4. Record customer preferences in Million Air internal system
  5. Proactive preparation for all incoming aircraft
  6. Provides timely feedback to the company regarding service failures or customer concerns
  7. Partner with line service team to meet and exceed customer's service expectations
  8. Keep hospitality bar stocked with snacks and beverages
  9. Maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
  1. Customer focus- naturally outgoing/extroverted
  2. Communicate with customers and employees in person, on phone, and through radio communications
  3. Strong computer skills including Microsoft office products and point of sale programs
  4. Basic mathematical knowledge
  5. Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
  6. Bi-lingual preferred

Reporting Relationship
This position reports to the Customer Service Manager.
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:
  1. Must be able to lift 25 pounds
  2. Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers
  3. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Position Type and Expected Hours of Work
This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications
  1. Customer service experience preferably in the service industry
  2. High School Diploma or equivalent
  3. Entry level position
  4. Ability to work evenings weekends, and holidays
  5. Acceptable driving record
  6. Ability to pass a background check
  7. Zero tolerance drug free employer includes pre-employment and random screening

Pay Rate
$19.00 per hour
Benefits
Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

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