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Customer Service Jobs in Hawaii (NOW HIRING)

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry. Position Overview: Unibody Autotech Collision is seeking two enthusiastic and customer ...

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry. Position Overview: Unibody Autotech Collision is seeking two enthusiastic and customer ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry. Position Overview: Unibody Autotech Collision is seeking two enthusiastic and customer ...

Servco

Customer Service Assistant

Kaneohe, HI · On-site

$17.41 - $21.73/hr

As a Customer Service Assistant, you will play a key role coordinating our loaner car program, radio returns, and Krex claims processing for the Servco Toyota Windward service department. This ...

Ottimo Resources

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Customer Service Representative Key Responsibilities: * Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to freight services. * Provide accurate ...

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

Customer Service Representative Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 ...

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

Servco

Customer Service Assistant

Mcbh Kaneohe Bay, HI · On-site

$17.41 - $21.73/hr

Customer Service Assistant As a Customer Service Assistant, you will play a key role coordinating our loaner car program, radio returns, and Krex claims processing for the Servco Toyota Windward ...

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All JobsCustomer Service JobsCustomer Service Jobs in Hawaii

Customer Service information

See Hawaii salary details

$10

$19

$27

How much do customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Hawaii?

The most popular types of Customer Service jobs in Hawaii are:

What are popular job titles related to Customer Service jobs in Hawaii?

For Customer Service jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Hawaii look for?

The top searched job categories for Customer Service jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Service jobs?

Cities in Hawaii with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Representative

Hawaii Dental Service

Honolulu, HI • On-site

$15.75 - $21.50/hr

Other

Re-posted 24 days ago

Job description

Customer Service Representative

Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits, and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication, as well supports Claims Processing with data entry and claims up to Level 2. Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives.

Essential Duties And Responsibilities
  • Responds to phone inquiries regarding eligibility, benefits, claim status, and other plan information and/or issues in an efficient and timely manner.
  • Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary.
  • Provides written responses to Customer Care emails.
  • Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required.

Other Duties & Responsibilities

  • Adheres to established document policies and procedures.
  • Accomplishes special projects as assigned.
  • Completes routine administrative tasks.
  • Services walk-in customer inquiries.
  • Other miscellaneous duties and responsibilities as assigned.
Minimum Qualifications And Experience

Education

High School Diploma, or its equivalent.

Experience

  • At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
  • Preferred experience working in a high call volume work setting.

Skills and Knowledge :

  • Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable.
  • Requires demonstrated customer service skills and sales ability.
  • Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks.
  • Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.
  • Ability to communicate orally and in writing with all levels of staff, customers and vendors.
  • Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).

Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

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