Are customer service jobs in demand?

Some customer service jobs are currently in high demand. For example, the Bureau of Labor Statistics reports that computer support specialist jobs are growing faster than average at the moment because more people now own personal computers or electronic mobile devices. More traditional customer service jobs, like help desk associates, are growing as fast as average. Other jobs related to customer service, such as bank tellers and bill collectors, are not in high demand due to increased automation. It is possible that the customer service field may become more geared towards skilled professionals, like educated tech solution specialists.