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Customer Service Rep Jobs in Hawaii (NOW HIRING)

Transdev

Customer Service Representative

Pearl City, HI · On-site

$17 - $18/hr

Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer ...

Sears

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Customer Service Representative Sears Parts Direct is currently recruiting permanent In-Store Sales Associates for our Appliance Parts Stores in the Honolulu store. By joining Sears Home Services you ...

Sysco

Customer Service Representative

Honolulu, HI · On-site

$20/hr

Coordinate customer service with all departments within organization. Develop a close working ... The physical demands described here are representative of those required by an employee to ...

CSN Collision

Customer Service Representative

Honolulu, HI

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are ...

Honsador Lumber

Customer Service Representative

Lihue, HI · On-site

$24 - $25.50/hr

Stable, Full-Time Employment POSITION OVERVIEW Honsador Lumber is seeking a motivated and customer-focused Customer Service Representative to join our Kauai team. This position plays a key role in ...

The Boyd Group

CSR

Kailua Kona, HI

$17.50 - $23.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

CSR

Kailua, HI · On-site

$17.50 - $23.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

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Showing results 41-60

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Hawaii

Customer Service Rep information

See Hawaii salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service rep in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in Hawaii? The most popular types of Customer Service Rep jobs in Hawaii are:
What are popular job titles related to Customer Service Rep jobs in Hawaii? For Customer Service Rep jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Hawaii look for? The top searched job categories for Customer Service Rep jobs in Hawaii are:
What cities in Hawaii are hiring for Customer Service Rep jobs? Cities in Hawaii with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Representative

Yukimura and Associates - Allstate Insurance

Lihue, HI • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:
  • License reimbursement
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Position Overview: 
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Responsibilities: 
  • Establish customer relationships and follow up with customers, as needed.
  • Responding promptly to customer inquiries via phone and email.
  • Providing information about insurance policies, coverage details, and claims processes.
  • Assisting clients with policy changes, updates, and renewals.
  • Investigating and resolving customer issues or concerns with empathy and professionalism.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem-solving
  • Able to learn computer functions
  • Ability to work in a team environment