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Customer Assistant Jobs in Hawaii (NOW HIRING)

Avis Budget Group

$18/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Kith

Customer Experience Associate

Honolulu, HI · On-site

$18 - $19/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after ...

Avis Budget Group

Customer Greeter - FT

Kahului, HI

$16.50/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

Customer Greeter - FT

Lihue, HI · On-site

$16/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Kith

Customer Experience Associate

Honolulu, HI · On-site

$18 - $19/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after ...

Avis Budget Group

Customer Greeter - FT

Lihue, HI · On-site

$16/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

Customer Greeter - FT

Kahului, HI · On-site

$16.50/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

Customer Greeter - FT

Kahului, HI · On-site

$16.50/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

Customer Greeter - FT

Kailua Kona, HI · On-site

$18/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

Customer Greeter - FT

Kailua Kona, HI · On-site

$18/hr

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Avis Budget Group

Customer Greeter - FT

Lihue, HI · On-site

In this outdoor role, you will assist our customers at our airport locations. You'll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This ...

Par Pacific

Customer Service Associate

Haleiwa, HI · On-site

$17.15 - $21.15/hr

Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump. * Accurately ring up all sales on POS system, comply with all cash handling procedures ...

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Showing results 21-40

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Hawaii

Customer Assistant information

See Hawaii salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer assistant in Hawaii is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $22.98 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Hawaii?

The most popular types of Customer jobs in Hawaii are:

What are popular job titles related to Customer Assistant jobs in Hawaii?

For Customer Assistant jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Hawaii look for?

The top searched job categories for Customer Assistant jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Assistant jobs?

Cities in Hawaii with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Hawaii as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,503 per year, or $21.4 per hour.

Customer Exeperience Officer

Marsh & McLennan Companies, Inc.

Kahului, HI • On-site

$34K - $58K/yr

Full-time

Medical, Retirement

Re-posted 6 days ago

Job description

Company:
Marsh McLennan Agency
Description:
Job Summary:
Supports the company's customer service delivery as the primary point of contact for customers. Under direct supervision, works closely with customers, agents, and fellow employees to resolve inquiries and issues promptly and efficiently.
Duties & Responsibilities:
  • Interacts and provides exceptional customer service to customers, including difficult or irate customers by phone, in person, or by email to deliver the best service possible
  • Answer incoming phone calls promptly and complete requested tasks or direct calls to the appropriate person in the company if the inquiry cannot be resolved on the first contact.
  • Place outbound calls as necessary to complete Customer inquiries.
  • Answer and service customers regarding billing issues including receiving and processing payment when applicable.
  • Perform duties in accordance with Customer Service Center's objectives and standards for customer and third-party inquiries such as:
  • Issue Auto ID cards and other related documents
  • Changes to mailing address
  • Addition/deletion of auto(s)
  • Cancellation requests, generate LPR, distribute to customer
  • Issue copies of certificates of insurance (COIs), proof of coverage, and evidence of insurance (EOI)
  • Other general inquiries
  • Process direct bill reinstatements received from customers, agents and account managers.
  • Adhere to established customer service and documentation standards required timeframes; perform duties within defined service standard levels.
  • Respond to carrier requests for additional information.
  • Assist customers and agents with claim intake and report of claims to carriers, including follow-up on claim status at the request of the customer or agent.
  • Place outbound call to customer after claim has been submitted to ensure adjuster contact.
  • Assist other team members as needed to meet agency, team, and individual goals.

Marginal Duties:
  • Performs other duties as assigned.
  • Adheres to the company's Attendance Management Policy.
  • The position is Hybrid and will require in-office work depending on company operational requirements or other circumstances.
  • Assist in the training of other employees as necessary.

Qualifications:
Education and/or Experience:
  • High school diploma or general education degree (GED) required.
  • 1-3 years customer service experience preferred
  • Equivalent combination of education, experience, and/or training will be considered.

Certificates, Licenses, Registrations:
Hawaii State Property & Casualty Solicitor's License preferred, but not required
Knowledge, Skills & Abilities:
  • Demonstrate a positive, service-oriented attitude toward customers, agents, and employee peers.
  • Basic knowledge in P&C Insurance
  • Type 35 wpm accurately and 10-key by touch.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to operate general office equipment (copier, fax, etc.).
  • Demonstrated ability to work independently in a fast-paced environment.
  • Ability to prioritize work, manage time effectively, and handle multiple tasks.
  • Experience with or knowledge of PC navigation and Microsoft Office Suite of Products and applications.
  • Demonstrated knowledge of and skill in the following:
  • customer service orientation
  • oral and written communication
  • time management and prioritization
  • organization
  • detail and results oriented
  • teamwork
  • adaptability

Other:
  • Must be able to work on weekends and flexible hours as determined by the requirements of the position.

Working Conditions:
Physical Demands:
  • Required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
  • Occasionally is required to climb or balance and stoop, kneel, and crouch.
  • Occasionally lifts and/or moves up to 20 pounds.
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:
  • Noise level in the work environment is usually moderate.

#LI-DNI
The applicable base salary range for this role is $34,100 to $58,200.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Apply