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Customer Assistant Jobs (NOW HIRING)

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through the order processing and product details. * Document all interactions in the CRM system with accurate ...

Customer Service Assistant

Columbia, SC · On-site

$16 - $22/hr

As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership. Responsibilities include: * Greeting customers on the lane

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Customer Assistant information

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How much do customer assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
What cities are hiring for Customer Assistant jobs? Cities with the most Customer Assistant job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
Who are the top companies hiring for Customer Assistant jobs? The top employers for Customer Assistant jobs are:
What states have the most Customer Assistant jobs? States with the most job openings for Customer Assistant jobs include:
Infographic showing various Customer Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.
Part-Time Customer Assistant Representative

Part-Time Customer Assistant Representative

Envoy Air Inc.

Miami, FL

$13.81/hr

Part-time

Medical, Retirement

Posted 3 days ago


Envoy Air rating

5.9

Company rating: 5.9 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines


Job description

Overview

Envoy Airlines is a stable, secure, and fast-growing American Airlines Group company. You will be stimulated, challenged, and have the opportunity to develop your career. Come work for Envoy Air at the Miami International Airport, where you will join a team committed to providing outstanding service.

 

PAY RATE: $13.81 / hr.  

Customer Assistance Representatives - Welcome customers and provide a high level of customer service to the traveling public by assisting passengers. Representatives offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc. and escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance.

The terms and conditions of this position are covered by the CWA Collective Bargaining Agreement.

Benefits and privileges

  • On-the-job paid training
  • Comprehensive health benefits
  • Flexible schedules
  • Free flights on American Airlines
  • 401K program
  • Other benefits include Employee Assistance Program, discounts on hotels, cars, cruises and more!

Job Description

  • Provide a high level of customer service
  • Answer questions about flight schedules and general terminal access
  • Stand and walk for extended periods of time
  • Provide a wide variety of assistance to mobility impaired customers such as, pushing wheelchairs, transferring to/from aisle chairs to aircraft seats up or down Jet bridge
  • Escorts passengers from the terminal to and from aircraft ensuring a safe path at all times
  • On occasion it may be necessary to drive a golf cart or tugs in congested areas
  • Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger
  • Lift and carry heavy luggage weighing up to 100 pounds (some items may be heavier)
  • Monitoring airport activity and performing required security checks of aircraft post-arrival and pre-departure following established company, government and airport procedures
  • Assists with oversize and valet luggage to ensure bags and sporting items are tagged and routed to the correct destinations
  • Ensures unattended aircraft are secure and performs security checks on all international arrivals, international departures and remain overnight (RON) aircraft
  • Ensures the correct loading of the aircraft, maintains accurate logs and records made manually or by input into a computerized system
  • Remove unclaimed bags from carousel
  • Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas
  • Work shifts that include irregular and/or extended hours, weekends and holidays
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement (CWA)

Requirements

  • Must be a least 18 years of age
  • Must possess at least one form of TSA-acceptable identification for business travel purposes.
  • High school diploma or GED or international equivalent
  • Good communication skills
  • Authorized to work in the United States without sponsorship
  • Depending on airport authority requirements in the location where the position is based, Naturalized U.S. citizens may be required to provide a valid U.S. passport and naturalization certificate as part of the hiring and verification process.
  • Must be able to read, write, fluently speak, and understand the English language
  • Willing and able to lift and push items weighing up to 100 lbs (some items may be heavier)
  • Must be flexible to work rotating shifts including days, nights, weekends, holidays, and rotating days off and to work additional hours without notice based on operational needs
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

Please click on the link for more insight into Envoy Air: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment

#EnvoyHubH

Employment Type: PART_TIME

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