ZipRecruiter

Log In

1

Customer Assistant Jobs (NOW HIRING)

ABM

Customer Assistant

Chicago, IL · On-site

We are looking for a reliable and experienced Customer Assistant to provide visitors with excellent customer service and any information needed for their visit. Pay: $ 16.60 hour The pay listed is ...

Circle K

Customer Assistant

Circle, MT · On-site

Come work with us Circle K, The Square, Tallaght, Dublin, D24 X54A is now hiring for a Part-time, Customer Assistant. The Successful Candidate will: * Work on a 15-hour weekly contract (2 days per ...

CarStar

customer relations manager

Mcallen, TX

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

next page

Showing results 1-20

People also search for

All JobsCustomer Assistant Jobs

Customer Assistant information

See salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What jobs make $3,000 a month without a degree?

Customer assistants typically do not earn $3,000 a month without additional experience or responsibilities. However, roles such as sales associates, delivery drivers, or administrative support staff can reach or exceed this income level with overtime, tips, or in high-demand environments. Skills like customer service, time management, and familiarity with point-of-sale systems can help increase earning potential in these positions.
More about Customer Assistant jobs
What cities are hiring for Customer Assistant jobs? Cities with the most Customer Assistant job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
Who are the top companies hiring for Customer Assistant jobs? The top employers for Customer Assistant jobs are:
What states have the most Customer Assistant jobs? States with the most job openings for Customer Assistant jobs include:
What job categories do people searching Customer Assistant jobs look for? The top searched job categories for Customer Assistant jobs are:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.
Customer Assistant

Customer Assistant

ABM

Chicago, IL • On-site

Part-time

Posted 5 days ago

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 387 frontline employees who took The Breakroom Quiz

131st of 209 rated facilities management

Job description

We are looking for a reliable and experienced Customer Assistant to provide visitors with excellent customer service and any information needed for their visit.

Pay: $ 16.60 hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1 

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Basic Qualifications: 
Must be 18 years of age or older 
No experience required and on-the-job training provided No high school diploma, GED or college degree required

Preferred Qualifications: 
One (1) year of prior customer service or similar experience preferred 

Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies 
Offer hospitality services to guests and creates a positive first impression 
Anticipate and responds to guest's needs in a friendly and positive helpful manner 
Communicate clearly and professionally 
Enact facility emergency procedures when necessary 
Remain calm, professional, and polite when working with disgruntled guests 
Maintain knowledge of relevant products, policies and procedures 
Direct customer to appropriate department based on their needs 
Work as a team player and actively contribute to the efforts of all other departments 
Attend all required meetings and training sessions 
Provides optimal levels of customer service wherever possible 

What ABM Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply