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Clerical Customer Service Jobs (NOW HIRING)

Midway Staffing

2nd Shift Clerical (CSR)

Bentonville, AR

$13.50 - $18.50/hr

2nd Shift Customer Service Representative Midway Staffing is seeking motivated and dependable CSR to join our team on the 2nd shift. This versatile position offers the opportunity to contribute to ...

Midway Staffing

2nd Shift Clerical (CSR)

Bentonville, AR

$13.50 - $18.50/hr

2nd Shift Customer Service Representative Midway Staffing is seeking motivated and dependable CSR to join our team on the 2nd shift. This versatile position offers the opportunity to contribute to ...

AppleOne

administration/Clerical

Rochester, NY

$23/hr

This is a great opportunity for someone with 1 to 2 years of administrative, clerical, customer service, or office support experience who is looking to contribute to a professional, team-focused ...

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How much do clerical customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for clerical customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are clerical customer service jobs?

Clerical customer service jobs involve performing administrative tasks while assisting customers with their inquiries or concerns. Typical duties include answering phones, managing records, processing orders, and responding to emails or in-person requests. These roles require strong organizational skills, attention to detail, and effective communication abilities. Clerical customer service employees often serve as the first point of contact for customers and play a key role in maintaining efficient office operations.

What are some common challenges faced in a Clerical Customer Service role, and how can I prepare for them?

In a Clerical Customer Service role, you may encounter challenges such as managing a high volume of inquiries, balancing multiple administrative tasks, and effectively handling difficult or dissatisfied customers. Staying organized and maintaining accurate records is key, as is developing strong communication and problem-solving skills. Familiarizing yourself with the company’s database systems and customer service protocols before starting can help you adapt quickly and provide efficient, positive experiences for customers.

What are the key skills and qualifications needed to thrive as a Clerical Customer Service professional, and why are they important?

To thrive as a Clerical Customer Service professional, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help individuals stand out in this client-facing role. These skills and qualities are crucial for efficiently handling inquiries, maintaining accurate records, and delivering positive customer experiences.

What is clerical customer service?

Clerical customer service involves handling administrative tasks such as answering phones, managing records, and assisting customers with inquiries. It requires strong organizational skills, attention to detail, and proficiency with office software like Microsoft Office or customer management systems.

What is the difference between Clerical Customer Service vs Administrative Assistant?

AspectClerical Customer ServiceAdministrative Assistant
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; may require additional office software knowledge
Work EnvironmentCustomer-facing roles in retail, call centers, or service industriesOffice settings supporting management or teams
Employer & Industry UsageCommon in retail, hospitality, and service sectorsUsed across various industries for administrative support
Search & Comparison IntentPeople comparing entry-level customer service roles with clerical tasksIndividuals seeking administrative support roles in offices

Clerical Customer Service focuses on assisting customers directly, often in retail or call centers, while Administrative Assistants provide administrative support within office environments. Both roles require strong communication skills, but their work settings and primary responsibilities differ.

More about Clerical Customer Service jobs
What cities are hiring for Clerical Customer Service jobs? Cities with the most Clerical Customer Service job openings:
What states have the most Clerical Customer Service jobs? States with the most job openings for Clerical Customer Service jobs include:
What job categories do people searching Clerical Customer Service jobs look for? The top searched job categories for Clerical Customer Service jobs are:
Clerical Customer Service jobs near you
Infographic showing various Clerical Customer Service job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Entry Level - Clerical Customer Service

Entry Level - Clerical Customer Service

Diversified Sourcing Solutions

Duluth, GA

$15/hr

Full-time

Posted 19 days ago

Job description

Diversified Sourcing Solutions (DSS) is in the market for entry level customer service / clerical individuals who take pride in providing a positive customer experience through clear communication, follow through, respect and positive attitude. To be successful in this role you will need to have a "can do'" attitude. Ability to multitask and work within a team. You will be responsible for a variety of clerical duties tied to customer interfacing in a professional environment. These positions are NOT remote and will need to have knowledge of the Gwinnett area.

All positions are entry level and start at $15.00hr with growth opportunity.
Schedule: Monday - Friday
Shifts: 1st Shift with over time

  • 1 year of Customer Service experience
  • Strong communication skills both verbal and written
  • Familiar with Office Suites
  • Data Entry Skills
  • Typing Skills
  • Minimum HS Diploma or GED
  • Basic Mathematical and Accounting Principles
  • Successful Background and Drug Screen is required
  • Please only serious candidates need apply

Diversified Sourcing Solutions is an Equal Opportunity Employer and makes all employment decisions based solely on the basis of qualifications and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status or any other legally protected group status.

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!