ZipRecruiter

Log In

1

Clerical Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsClerical Customer Service Jobs

Clerical Customer Service information

See salary details

$9

$18

$26

How much do clerical customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for clerical customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are clerical customer service jobs?

Clerical customer service jobs involve performing administrative tasks while assisting customers with their inquiries or concerns. Typical duties include answering phones, managing records, processing orders, and responding to emails or in-person requests. These roles require strong organizational skills, attention to detail, and effective communication abilities. Clerical customer service employees often serve as the first point of contact for customers and play a key role in maintaining efficient office operations.

What are some common challenges faced in a Clerical Customer Service role, and how can I prepare for them?

In a Clerical Customer Service role, you may encounter challenges such as managing a high volume of inquiries, balancing multiple administrative tasks, and effectively handling difficult or dissatisfied customers. Staying organized and maintaining accurate records is key, as is developing strong communication and problem-solving skills. Familiarizing yourself with the company’s database systems and customer service protocols before starting can help you adapt quickly and provide efficient, positive experiences for customers.

What are the key skills and qualifications needed to thrive as a Clerical Customer Service professional, and why are they important?

To thrive as a Clerical Customer Service professional, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help individuals stand out in this client-facing role. These skills and qualities are crucial for efficiently handling inquiries, maintaining accurate records, and delivering positive customer experiences.

What is clerical customer service?

Clerical customer service involves handling administrative tasks such as answering phones, managing records, and assisting customers with inquiries. It requires strong organizational skills, attention to detail, and proficiency with office software like Microsoft Office or customer management systems.

What is the difference between Clerical Customer Service vs Administrative Assistant?

AspectClerical Customer ServiceAdministrative Assistant
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; may require additional office software knowledge
Work EnvironmentCustomer-facing roles in retail, call centers, or service industriesOffice settings supporting management or teams
Employer & Industry UsageCommon in retail, hospitality, and service sectorsUsed across various industries for administrative support
Search & Comparison IntentPeople comparing entry-level customer service roles with clerical tasksIndividuals seeking administrative support roles in offices

Clerical Customer Service focuses on assisting customers directly, often in retail or call centers, while Administrative Assistants provide administrative support within office environments. Both roles require strong communication skills, but their work settings and primary responsibilities differ.

More about Clerical Customer Service jobs
What cities are hiring for Clerical Customer Service jobs? Cities with the most Clerical Customer Service job openings:
What states have the most Clerical Customer Service jobs? States with the most job openings for Clerical Customer Service jobs include:
What job categories do people searching Clerical Customer Service jobs look for? The top searched job categories for Clerical Customer Service jobs are:
Clerical Customer Service jobs near you
Infographic showing various Clerical Customer Service job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 9% Full Time, 74% Part Time, and 13% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep-St. Marys Peds-Full-Time-Days

Customer Service Rep-St. Marys Peds-Full-Time-Days

UF Health

Saint Marys, GA • On-site

$15 - $20.50/hr

Other

Posted 24 days ago

Job description

Overview
Description:
Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison
between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients
entering the department/practice
Responsibilities
Job Requirement:
Prepares and maintains all clerical aspects of the medical records through established guidelines.
Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned.
Maintains patient scheduling functions and sets patient appointments through established guidelines.
Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice
operations.
Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical
record.
Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
Provides excellent customer service for patients/families/representatives and other members of the treatment team.
Participates as an active care team member in the coordination of patient care.
Qualifications
Qualification:
Experience Requirements:
2 years-Data entry preferred
1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material
Education.
High School Diploma/ GED required at time of hire
Additional Duties:
Additional duties as assigned may vary
UFJPI is an Equal Opportunity Employer an Drugfree Workplace

Apply