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Clerical Customer Service Jobs (NOW HIRING)

The City of Saginaw

Skilled Clerical - PD

Saginaw, MI · On-site

$33K/yr

Description Part-Time Skilled Clerical Police Department - Support Services Division City of Saginaw The City of Saginaw Police Department is seeking a detail-oriented, customer-focused professional ...

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent organizational skills with strong attention to detail. * Intermediate to advanced Microsoft Excel skills ...

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent organizational skills with strong attention to detail. * Intermediate to advanced Microsoft Excel skills ...

HighGrove

Customer Service Clerical Support

Austell, GA · On-site

$15 - $18/hr

Join our dynamic team as a full-time Customer Service Clerical Support. We are a fast-paced company that values efficiency, accuracy, and initiative. The successful candidate will have a minimum of ...

City of Saginaw, MI

Skilled Clerical - PD

Saginaw, MI · On-site

$33K/yr

Six (6) months of experience performing administrative support, clerical, customer service, or ... office support functions. Knowledge of * General office practices, procedures, and administrative ...

Global Channel Management

Customer Call Center REP

Concord, NH · On-site

$15.50 - $20.25/hr

Clerical/customer service experience * Must pass preemployment, drug test * Communicate well with team * Grammar accuracy Customer Call Rep duties: * Responds to telephone inquiries and complaints ...

Midway Staffing

2nd shift Clerical

Bentonville, AR

$13.50 - $17.25/hr

2nd Shift Clerical (CSR) Midway Staffing is seeking motivated and dependable CSR to join our team on the 2nd shift. This versatile position offers the opportunity to contribute to various aspects of ...

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Clerical Customer Service information

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How much do clerical customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for clerical customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a clerical customer service job?

Clerical customer service jobs involve performing administrative tasks while assisting customers with their inquiries or concerns. Typical duties include answering phones, managing records, processing orders, and responding to emails or in-person requests. These roles require strong organizational skills, attention to detail, and effective communication abilities. Clerical customer service employees often serve as the first point of contact for customers and play a key role in maintaining efficient office operations.

What are some common challenges faced in a clerical customer service role, and how can I prepare for them?

In a Clerical Customer Service role, you may encounter challenges such as managing a high volume of inquiries, balancing multiple administrative tasks, and effectively handling difficult or dissatisfied customers. Staying organized and maintaining accurate records is key, as is developing strong communication and problem-solving skills. Familiarizing yourself with the company’s database systems and customer service protocols before starting can help you adapt quickly and provide efficient, positive experiences for customers.

What are the key skills and qualifications needed to thrive as a clerical customer service professional?

To thrive as a Clerical Customer Service professional, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help individuals stand out in this client-facing role. These skills and qualities are crucial for efficiently handling inquiries, maintaining accurate records, and delivering positive customer experiences.

What is the difference between Clerical Customer Service vs Administrative Assistant?

AspectClerical Customer ServiceAdministrative Assistant
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; may require additional office software knowledge
Work EnvironmentCustomer-facing roles in retail, call centers, or service industriesOffice settings supporting management or teams
Employer & Industry UsageCommon in retail, hospitality, and service sectorsUsed across various industries for administrative support
Search & Comparison IntentPeople comparing entry-level customer service roles with clerical tasksIndividuals seeking administrative support roles in offices

Clerical Customer Service focuses on assisting customers directly, often in retail or call centers, while Administrative Assistants provide administrative support within office environments. Both roles require strong communication skills, but their work settings and primary responsibilities differ.

More about Clerical Customer Service jobs

What cities are hiring for Clerical Customer Service jobs?

Cities with the most Clerical Customer Service job openings:

What states have the most Clerical Customer Service jobs?

States with the most job openings for Clerical Customer Service jobs include:

What job categories do people searching Clerical Customer Service jobs look for?

The top searched job categories for Clerical Customer Service jobs are:

Clerical Customer Service jobs near you
Infographic showing various Clerical Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep | Family - Ponte Vedra | Days | Full Time

UF Health

Ponte Vedra Beach, FL

$14.75 - $20.25/hr

Full-time

Re-posted 13 days ago

Job description

Overview

Job Duties

Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice.


Responsibilities

Essential Functions

• Prepares and maintains all clerical aspects of the medical records through established guidelines.

• Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned.

• Maintains patient scheduling functions, and sets patient appointments through established guidelines.

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.

• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.

• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.

• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

• Participates as an active care team member in the coordination of patient care.


Qualifications

Experience Requirements

2 year      Data Entry                                                                                                                                                     preferred

1 years    Clerical/customer service experience -ideally in a health care related industry                             preferred

                 Third party payors and computer experience for in

                 putting data and reviewing patient demographic material                                                             

Education Requirements

High School Diploma or GED                                                                                                                      required

UFJPI is an Equal Opportunity Employer and Drug Free Workplace

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