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Clerical Customer Service Jobs (NOW HIRING)

City Of Arlington

$16.91 - $21.14/hr

High school education and a minimum of six months related clerical/customer service experience. PRE- EMPLOYMENT SCREENINGS: * Criminal background check * Physical and Human Performance Evaluation ...

City Of Arlington

$16.91 - $21.14/hr

High school education and a minimum of six months related clerical/customer service experience. PRE- EMPLOYMENT SCREENINGS: * Criminal background check * Physical and Human Performance Evaluation ...

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Clerical Customer Service information

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How much do clerical customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for clerical customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are clerical customer service jobs?

Clerical customer service jobs involve performing administrative tasks while assisting customers with their inquiries or concerns. Typical duties include answering phones, managing records, processing orders, and responding to emails or in-person requests. These roles require strong organizational skills, attention to detail, and effective communication abilities. Clerical customer service employees often serve as the first point of contact for customers and play a key role in maintaining efficient office operations.

What are some common challenges faced in a Clerical Customer Service role, and how can I prepare for them?

In a Clerical Customer Service role, you may encounter challenges such as managing a high volume of inquiries, balancing multiple administrative tasks, and effectively handling difficult or dissatisfied customers. Staying organized and maintaining accurate records is key, as is developing strong communication and problem-solving skills. Familiarizing yourself with the company’s database systems and customer service protocols before starting can help you adapt quickly and provide efficient, positive experiences for customers.

What are the key skills and qualifications needed to thrive as a Clerical Customer Service professional, and why are they important?

To thrive as a Clerical Customer Service professional, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help individuals stand out in this client-facing role. These skills and qualities are crucial for efficiently handling inquiries, maintaining accurate records, and delivering positive customer experiences.

What jobs pay $700 a day?

Clerical customer service roles typically do not pay $700 a day; such high daily rates are more common in specialized consulting, freelance project management, or executive-level positions. High-paying jobs in this range often require advanced skills, certifications, or experience in fields like consulting, sales, or management, and may involve freelance or contract work with flexible schedules.

What is the highest paying clerical job?

The highest paying clerical jobs typically include executive assistants, office managers, and administrative directors, with salaries increasing based on experience, industry, and location. Advanced roles often require specialized skills, certifications, or management responsibilities, leading to higher compensation within the clerical field.

Is customer service a clerical role?

Customer service roles can be clerical if they involve administrative tasks such as data entry, filing, answering phones, and managing customer records. In a clerical customer service position, employees often use office software and perform routine administrative duties alongside assisting customers.

What jobs pay 4000 a week without a degree?

Clerical customer service roles typically do not pay $4,000 a week without advanced experience or specialized skills. High-paying jobs in this field usually require management responsibilities, technical skills, or certifications, and earnings vary based on location and employer. Most positions offer hourly wages that, even with overtime, do not reach that level without additional qualifications or seniority.

What is the difference between Clerical Customer Service vs Administrative Assistant?

AspectClerical Customer ServiceAdministrative Assistant
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; may require additional office software knowledge
Work EnvironmentCustomer-facing roles in retail, call centers, or service industriesOffice settings supporting management or teams
Employer & Industry UsageCommon in retail, hospitality, and service sectorsUsed across various industries for administrative support
Search & Comparison IntentPeople comparing entry-level customer service roles with clerical tasksIndividuals seeking administrative support roles in offices

Clerical Customer Service focuses on assisting customers directly, often in retail or call centers, while Administrative Assistants provide administrative support within office environments. Both roles require strong communication skills, but their work settings and primary responsibilities differ.

More about Clerical Customer Service jobs
What cities are hiring for Clerical Customer Service jobs? Cities with the most Clerical Customer Service job openings:
What states have the most Clerical Customer Service jobs? States with the most job openings for Clerical Customer Service jobs include:
What job categories do people searching Clerical Customer Service jobs look for? The top searched job categories for Clerical Customer Service jobs are:
Clerical Customer Service jobs near you
Customer Service Agent

Customer Service Agent

Integrated Specialty Coverages, LLC

Sacramento, CA

$16.50 - $22.25/hr

Other

Posted 21 days ago

Job description

Job Summary

As a Customer Service Agent at CCIS, you will be responsible for providing phone support to the agency, managing our customer database, assisting clients with their needs, and connecting them to the appropriate team members to ensure a positive experience with CCIS. CCIS is headquartered in Sacramento, California. This position follows standard business hours from 8:00 AM to 5:00 PM PST, Monday through Friday with flexibility of an earlier or later start time is needed. This role requires onsite attendance in our Sacramento office Monday-Friday.

Position Responsibilities

  • First call resolution - Greet and triage inbound customer calls or promptly return customer voicemail inquiries. Address their needs, troubleshoot issues, and provide clear guidance to support a successful customer experience
  • Provide customer account support - Offer accurate policy and license information, process non-premium policy changes such as name, address, and contact updates, handle cancellations and reinstatement requests, and maintain detailed records and source documents in our agency management system
  • Guide customers through the claim process - Assist customers during claim intake. Offer insight on timelines and identify key contacts they can expect to work with throughout the review
  • Prepare and distribute certificates of insurance - Ensure accuracy and completeness when delivering verification of coverage to customers and third parties
  • Partner with agents and customers - Ask thoughtful, probing questions to gather essential information, support smooth team communication, and ensure efficient call transfers when needed
  • Assist with policy maintenance and data accuracy - Support routine updates to customer and policy records, ensure clean data entry into the agency management system, and help identify and correct inconsistencies or outdated information to maintain high-quality records across all service workflows

Minimum Qualifications

  • High School Diploma or general education degree (GED)
  • 1 year in a clerical customer service-related field
  • 1 year utilizing Microsoft Office and/or digital CRM software
  • Strong written and verbal communication skills
  • A customer service oriented approach to your work
  • Kindness, integrity and respect for all people
  • A genuine care and concern for detail & accuracy
  • Ability to remain calm in a dynamic, fast-paced environment
  • Willing to work onsite in our Sacramento office Monday-Friday

Apply