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Clerical Customer Service Jobs (NOW HIRING)

City Of Arlington

$16.91 - $21.14/hr

High school education and a minimum of six months related clerical/customer service experience. PRE- EMPLOYMENT SCREENINGS: * Criminal background check * Physical and Human Performance Evaluation ...

City Of Arlington

$16.91 - $21.14/hr

High school education and a minimum of six months related clerical/customer service experience. PRE- EMPLOYMENT SCREENINGS: * Criminal background check * Physical and Human Performance Evaluation ...

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Clerical Customer Service information

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How much do clerical customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for clerical customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a clerical customer service job?

Clerical customer service jobs involve performing administrative tasks while assisting customers with their inquiries or concerns. Typical duties include answering phones, managing records, processing orders, and responding to emails or in-person requests. These roles require strong organizational skills, attention to detail, and effective communication abilities. Clerical customer service employees often serve as the first point of contact for customers and play a key role in maintaining efficient office operations.

What are some common challenges faced in a clerical customer service role, and how can I prepare for them?

In a Clerical Customer Service role, you may encounter challenges such as managing a high volume of inquiries, balancing multiple administrative tasks, and effectively handling difficult or dissatisfied customers. Staying organized and maintaining accurate records is key, as is developing strong communication and problem-solving skills. Familiarizing yourself with the company’s database systems and customer service protocols before starting can help you adapt quickly and provide efficient, positive experiences for customers.

What are the key skills and qualifications needed to thrive as a clerical customer service professional?

To thrive as a Clerical Customer Service professional, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help individuals stand out in this client-facing role. These skills and qualities are crucial for efficiently handling inquiries, maintaining accurate records, and delivering positive customer experiences.

What is the difference between Clerical Customer Service vs Administrative Assistant?

AspectClerical Customer ServiceAdministrative Assistant
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; may require additional office software knowledge
Work EnvironmentCustomer-facing roles in retail, call centers, or service industriesOffice settings supporting management or teams
Employer & Industry UsageCommon in retail, hospitality, and service sectorsUsed across various industries for administrative support
Search & Comparison IntentPeople comparing entry-level customer service roles with clerical tasksIndividuals seeking administrative support roles in offices

Clerical Customer Service focuses on assisting customers directly, often in retail or call centers, while Administrative Assistants provide administrative support within office environments. Both roles require strong communication skills, but their work settings and primary responsibilities differ.

More about Clerical Customer Service jobs

What cities are hiring for Clerical Customer Service jobs?

Cities with the most Clerical Customer Service job openings:

What states have the most Clerical Customer Service jobs?

States with the most job openings for Clerical Customer Service jobs include:

What job categories do people searching Clerical Customer Service jobs look for?

The top searched job categories for Clerical Customer Service jobs are:

Clerical Customer Service jobs near you
Infographic showing various Clerical Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Office Support/Customer Service Positions

TJM Industries Inc

Chambersburg, PA • On-site

$18 - $21/hr

Full-time

Medical, Dental, PTO

Re-posted 25 days ago

Job description

Seeking a variety of Office Support/Clerical & Customer Service Professionals for a few different jobs in Chambersburg PA.


Accounts Payable/Accounting Specialist

  • Seeking someone with 2-5 years of AP and basic Accounting and Bookkeeping experience
  • Payroll experience and making journal entries a plus
  • Need a very detailed oriented person with good basic accounting experience


Management Aide Specialist(s) for a Local Housing Authority

  • Provide great customer service to tenants and potential tenants on site or over the phone
  • Assist with the application process and gathering/collection of all needed information/paperwork (must be precise)
  • Communicate with tenants on verification of income changes and family composition
  • Handle any tenant issues according to HUD standards and procedures
  • Maintain tenant files with all associated information, correspondence, verification documentation, and scan paperwork into system
  • Coordinate/conduct inspections, assist with move-ins by following established HUD procedures and do appropriate paperwork
  • Deal with issues with the Property Managers concerning any violations of lease agreements
  • Be very detailed in all aspects of the job
  • Be organized and schedule work out proactively each month
  • Need someone who learns quick, is very detailed oriented, can follow procedures, and wants to help others


All jobs have a 35 hour work-week and are located in Chambersburg PA. These jobs have full-time benefits that include health/dental insurance, vacation/sick/personal time off, etc.  


Anyone interested should send their resumes to TONY at tony@metzss.com or apply within the system.