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Clerical Customer Service Jobs (NOW HIRING)

UF Health

CSR/MA Float Pool I

Jacksonville, FL

$14 - $19/hr

Provides excellent customer service for patients/families/representatives and other members of the ... May perform routine clerical duties for the department. Perform basic laboratory procedures ...

UF Health

CSR/MA Float Pool I

Jacksonville, FL

Provides excellent customer service for patients/families/representatives and other members of the ... May perform routine clerical duties for the department. Perform basic laboratory procedures ...

UF Health

CSR/MA Float Pool I

Yulee, FL

$14.75 - $18.50/hr

Qualifications Experience Requirements 1 year - medical assistant - preferred years -Two to four years clerical customer service experience - ideally in a health care related industry - preferred 2 1 ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Dawson

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Administrative Customer Care Representative

Columbus, OH · On-site

$45K - $45K/yr

Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

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How much do clerical customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for clerical customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are clerical customer service jobs?

Clerical customer service jobs involve performing administrative tasks while assisting customers with their inquiries or concerns. Typical duties include answering phones, managing records, processing orders, and responding to emails or in-person requests. These roles require strong organizational skills, attention to detail, and effective communication abilities. Clerical customer service employees often serve as the first point of contact for customers and play a key role in maintaining efficient office operations.

What are some common challenges faced in a Clerical Customer Service role, and how can I prepare for them?

In a Clerical Customer Service role, you may encounter challenges such as managing a high volume of inquiries, balancing multiple administrative tasks, and effectively handling difficult or dissatisfied customers. Staying organized and maintaining accurate records is key, as is developing strong communication and problem-solving skills. Familiarizing yourself with the company’s database systems and customer service protocols before starting can help you adapt quickly and provide efficient, positive experiences for customers.

What are the key skills and qualifications needed to thrive as a Clerical Customer Service professional, and why are they important?

To thrive as a Clerical Customer Service professional, you need strong organizational abilities, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help individuals stand out in this client-facing role. These skills and qualities are crucial for efficiently handling inquiries, maintaining accurate records, and delivering positive customer experiences.

Can I be a receptionist with no experience?

Clerical customer service roles such as receptionist positions often do not require prior experience, as employers may provide on-the-job training. Basic skills in communication, organization, and familiarity with office software can be sufficient for entry-level applicants.

What is clerical customer service?

Clerical customer service involves handling administrative tasks such as answering phones, managing records, and assisting customers with inquiries. It requires strong organizational skills, attention to detail, and proficiency with office software like Microsoft Office or customer management systems.

What is the highest paying clerical job?

The highest paying clerical jobs typically include executive assistants, office managers, and administrative directors, with salaries increasing based on experience, education, and industry. Specialized roles that require advanced skills or certifications, such as legal or medical administrative professionals, also tend to offer higher compensation.

What is the difference between Clerical Customer Service vs Administrative Assistant?

AspectClerical Customer ServiceAdministrative Assistant
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; may require additional office software knowledge
Work EnvironmentCustomer-facing roles in retail, call centers, or service industriesOffice settings supporting management or teams
Employer & Industry UsageCommon in retail, hospitality, and service sectorsUsed across various industries for administrative support
Search & Comparison IntentPeople comparing entry-level customer service roles with clerical tasksIndividuals seeking administrative support roles in offices

Clerical Customer Service focuses on assisting customers directly, often in retail or call centers, while Administrative Assistants provide administrative support within office environments. Both roles require strong communication skills, but their work settings and primary responsibilities differ.

What jobs pay $400 an hour?

Clerical Customer Service roles typically do not pay $400 an hour, as they are entry-level or administrative positions with lower compensation. High-paying jobs that can reach $400 an hour include specialized consulting, executive coaching, certain legal or medical consulting, and high-level freelance work requiring advanced skills and experience. These roles often require significant expertise, certifications, or a strong professional reputation.
More about Clerical Customer Service jobs
What cities are hiring for Clerical Customer Service jobs? Cities with the most Clerical Customer Service job openings:
What states have the most Clerical Customer Service jobs? States with the most job openings for Clerical Customer Service jobs include:
What job categories do people searching Clerical Customer Service jobs look for? The top searched job categories for Clerical Customer Service jobs are:
Clerical Customer Service jobs near you
Infographic showing various Clerical Customer Service job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 9% Full Time, 74% Part Time, and 13% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR/MA Float Pool I

CSR/MA Float Pool I

UF Health

Jacksonville, FL

$14 - $19/hr

Full-time

Posted 25 days ago

Job description

Overview

Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.

Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Maintains patient scheduling functions, and sets patient appointments through established guidelines.

Interviews and completes the registration process for patients utilizing the specific service.

Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.

Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.

Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.

Perform venipuncture and administer routine, non-controlled medications.

Administer medication as directed by and under the direct supervision of licensed physician.

Collect routine laboratory specimens as directed by the provider


Qualifications

Experience Requirements 1 year - medical assistant - preferred

years -Two to four years clerical customer service experience – ideally in a health care related industry - preferred

2 1 year – One-year experience with third party payors and computer experience for in putting data and reviewing patient demographic material

Education High School Diploma or GED equivalent - required

Certifications/Licensure

Certified Medical Assistant (CMA) required - or at time of hire

Basic Life Support (BLS)- required - at time of hire

Medical Terminology Certificate - preferred- within 30 days

Driver's License Florida - required - at time of hire

Travel 80% - 100% travel

Additional Details This position requires 80% -100% travel to various UFJPI clinical locations. Current Florida Drivers License and proof of auto insurance required at time of hire

UFJPI is an Equal Opportunity Employer and Drug Free Workplace

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