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Portuguese Customer Service Representative Jobs (NOW HIRING)

Regular attendance is an essential function of the Customer Service Representative position * Hours ... Proficiency in foreign language (Spanish, Portuguese, French, German) * SAP Experience Physical ...

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Portuguese Customer Service Representative information

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$9

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$26

How much do portuguese customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for portuguese customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Portuguese Customer Service Representatives, and how can they be managed effectively?

Portuguese Customer Service Representatives often encounter challenges such as handling complex customer inquiries, managing high call volumes, and effectively communicating with customers who may be frustrated or upset. To manage these challenges, it's important to develop strong active listening skills, maintain a calm and empathetic demeanor, and become well-versed in company products and services. Many organizations provide ongoing training and support, as well as clear escalation procedures, to help representatives address difficult situations and deliver excellent service.

What is the difference between Portuguese Customer Service Representative vs Portuguese Technical Support Specialist?

AspectPortuguese Customer Service RepresentativePortuguese Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCall centers, customer service departmentsIT support centers, technical departments
Employer & IndustryRetail, telecom, e-commerceIT companies, software providers, tech support firms
Search & Comparison IntentCustomer service roles in Portuguese languageTechnical support roles requiring Portuguese language skills

While both roles involve assisting Portuguese-speaking customers, the Portuguese Customer Service Representative focuses on general customer inquiries and service, whereas the Portuguese Technical Support Specialist handles technical issues and troubleshooting. The latter typically requires technical knowledge or certifications, reflecting a more specialized skill set.

What are Portuguese Customer Service Representatives?

Portuguese Customer Service Representatives are professionals who assist customers by addressing their questions, concerns, and issues in the Portuguese language. They typically work for companies that serve Portuguese-speaking clients, handling inquiries via phone, email, chat, or social media. Their responsibilities include resolving problems, providing product or service information, and ensuring customer satisfaction. Strong communication skills in both Portuguese and, often, English are essential for this role.

What are the key skills and qualifications needed to thrive as a Portuguese Customer Service Representative, and why are they important?

A Portuguese Customer Service Representative needs fluency in Portuguese and English, strong problem-solving abilities, and prior experience in customer support roles. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or Salesforce is typically required. Excellent interpersonal skills, patience, and clear communication are essential for building rapport and resolving customer issues efficiently. These skills ensure high-quality customer interactions, leading to increased satisfaction and loyalty in a competitive business environment.
More about Portuguese Customer Service Representative jobs
What cities are hiring for Portuguese Customer Service Representative jobs? Cities with the most Portuguese Customer Service Representative job openings:
What states have the most Portuguese Customer Service Representative jobs? States with the most job openings for Portuguese Customer Service Representative jobs include:
Bilingual Call Center/Customer Service Rep - Portuguese

Bilingual Call Center/Customer Service Rep - Portuguese

Automated Health Systems, Inc.

Jacksonville, FL • On-site

$15.25 - $19.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


Automated Health Systems rating

5.7

Company rating: 5.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

186th of 210 rated it services


Job description

Automated Health Systems has long-term temporary and regular Bilingual/Portuguese Customer Service Representative positions available. These positions are remote but require you to pick up equipment in Tallahassee, FL.
Responsibilities:
  • Assisting individuals with information and support regarding healthcare benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • 401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Fluent speaking, reading, and writing in Portuguese.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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