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Portuguese Customer Service Representative Jobs (NOW HIRING)

Acro Service Corporation

Be Seen First

Bilingual Customer Service (Portuguese)

Johnston, IA · On-site

$18.50 - $20.50/hr

Acro Service Corp is looking for a Customer Support Representative who has fluency in Portuguese QUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: * Fluent in Portuguese *Skills in ...

ScanSource

Customer Service Representative

Greenville, SC · On-site

$35K - $40K/yr

Customer Service Representative Assist sales and customers with post sales issues, including RMA ... Proficiency in foreign language (Spanish, Portuguese, French, German) * SAP Experience Physical ...

Scan source

Customer Service Representative

Greenville, SC · On-site

$35K - $40K/yr

Regular attendance is an essential function of the Customer Service Representative position * Hours ... Proficiency in foreign language (Spanish, Portuguese, French, German) * SAP Experience Physical ...

TTEC

$10.25 - $13/hr

As a As a Bilingual Customer Service Representative Portuguese and English working On-site in Cairo Egypt youll be a part of bringing humanity to business. #experienceTTEC What Youll be Doing Do you ...

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Portuguese Customer Service Representative information

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How much do portuguese customer service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for portuguese customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Portuguese customer service representatives, and how can they be managed effectively?

Portuguese Customer Service Representatives often encounter challenges such as handling complex customer inquiries, managing high call volumes, and effectively communicating with customers who may be frustrated or upset. To manage these challenges, it's important to develop strong active listening skills, maintain a calm and empathetic demeanor, and become well-versed in company products and services. Many organizations provide ongoing training and support, as well as clear escalation procedures, to help representatives address difficult situations and deliver excellent service.

What is the difference between Portuguese Customer Service Representative vs Portuguese Technical Support Specialist?

AspectPortuguese Customer Service RepresentativePortuguese Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCall centers, customer service departmentsIT support centers, technical departments
Employer & IndustryRetail, telecom, e-commerceIT companies, software providers, tech support firms
Search & Comparison IntentCustomer service roles in Portuguese languageTechnical support roles requiring Portuguese language skills

While both roles involve assisting Portuguese-speaking customers, the Portuguese Customer Service Representative focuses on general customer inquiries and service, whereas the Portuguese Technical Support Specialist handles technical issues and troubleshooting. The latter typically requires technical knowledge or certifications, reflecting a more specialized skill set.

What is a Portuguese customer service representative?

Portuguese Customer Service Representatives are professionals who assist customers by addressing their questions, concerns, and issues in the Portuguese language. They typically work for companies that serve Portuguese-speaking clients, handling inquiries via phone, email, chat, or social media. Their responsibilities include resolving problems, providing product or service information, and ensuring customer satisfaction. Strong communication skills in both Portuguese and, often, English are essential for this role.

What are the key skills and qualifications needed to thrive as a Portuguese customer service representative, and why are they important?

A Portuguese Customer Service Representative needs fluency in Portuguese and English, strong problem-solving abilities, and prior experience in customer support roles. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or Salesforce is typically required. Excellent interpersonal skills, patience, and clear communication are essential for building rapport and resolving customer issues efficiently. These skills ensure high-quality customer interactions, leading to increased satisfaction and loyalty in a competitive business environment.
More about Portuguese Customer Service Representative jobs
What cities are hiring for Portuguese Customer Service Representative jobs? Cities with the most Portuguese Customer Service Representative job openings:
What states have the most Portuguese Customer Service Representative jobs? States with the most job openings for Portuguese Customer Service Representative jobs include:
What job categories do people searching Portuguese Customer Service Representative jobs look for? The top searched job categories for Portuguese Customer Service Representative jobs are:
Portuguese Customer Service Representative jobs near you
Infographic showing various Portuguese Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual CSR - Portuguese

First National Bank of America

Lansing, MI • On-site

$15.75 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Bilingual Csr - Portuguese

Lansing, Michigan

First National Bank of America is seeking a customer-focused bilingual candidate to work in our call center. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful Bilingual Customer Service Representative (Portuguese/English) will be goal-driven and thrive in a fast-paced environment, contributing as a valued member of the team. You will work with a dedicated group of people committed to helping our customers. This means you will be handling many different situations that will require your great customer service skills.

Compensation includes an hourly wage, the opportunity to earn monthly incentive pay based on performance, and a shift premium for hours worked after 5:00 PM.

Responsibilities:

  • Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
  • Resolve our loan customers' requests timely and professionally
  • Engage in outbound calls to provide exceptional service and follow up for our customers
  • Create and maintain appropriate customer records

Qualifications:

  • Bilingual (Portuguese/English) required

Employee benefits:

  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental – Premiums as low as $0.00
  • Vision – Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.

First National Bank of America is an Equal Opportunity Employer.

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