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Portuguese Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Portuguese Customer Service Representative information

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How much do portuguese customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for portuguese customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Portuguese customer service representatives, and how can they be managed effectively?

Portuguese Customer Service Representatives often encounter challenges such as handling complex customer inquiries, managing high call volumes, and effectively communicating with customers who may be frustrated or upset. To manage these challenges, it's important to develop strong active listening skills, maintain a calm and empathetic demeanor, and become well-versed in company products and services. Many organizations provide ongoing training and support, as well as clear escalation procedures, to help representatives address difficult situations and deliver excellent service.

What is the difference between Portuguese Customer Service Representative vs Portuguese Technical Support Specialist?

AspectPortuguese Customer Service RepresentativePortuguese Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCall centers, customer service departmentsIT support centers, technical departments
Employer & IndustryRetail, telecom, e-commerceIT companies, software providers, tech support firms
Search & Comparison IntentCustomer service roles in Portuguese languageTechnical support roles requiring Portuguese language skills

While both roles involve assisting Portuguese-speaking customers, the Portuguese Customer Service Representative focuses on general customer inquiries and service, whereas the Portuguese Technical Support Specialist handles technical issues and troubleshooting. The latter typically requires technical knowledge or certifications, reflecting a more specialized skill set.

What is a Portuguese customer service representative?

Portuguese Customer Service Representatives are professionals who assist customers by addressing their questions, concerns, and issues in the Portuguese language. They typically work for companies that serve Portuguese-speaking clients, handling inquiries via phone, email, chat, or social media. Their responsibilities include resolving problems, providing product or service information, and ensuring customer satisfaction. Strong communication skills in both Portuguese and, often, English are essential for this role.

What are the key skills and qualifications needed to thrive as a Portuguese customer service representative, and why are they important?

A Portuguese Customer Service Representative needs fluency in Portuguese and English, strong problem-solving abilities, and prior experience in customer support roles. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or Salesforce is typically required. Excellent interpersonal skills, patience, and clear communication are essential for building rapport and resolving customer issues efficiently. These skills ensure high-quality customer interactions, leading to increased satisfaction and loyalty in a competitive business environment.
More about Portuguese Customer Service Representative jobs
What cities are hiring for Portuguese Customer Service Representative jobs? Cities with the most Portuguese Customer Service Representative job openings:
What states have the most Portuguese Customer Service Representative jobs? States with the most job openings for Portuguese Customer Service Representative jobs include:
What job categories do people searching Portuguese Customer Service Representative jobs look for? The top searched job categories for Portuguese Customer Service Representative jobs are:
Portuguese Customer Service Representative jobs near you
Infographic showing various Portuguese Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Leandro Porciuncula-Farmers Insurance Agency

Phoenixville, PA • On-site

$3.2K/mo

Full-time

Medical, PTO

Re-posted 22 days ago

Job description

Join a Growing Team Where Your Career Can Thrive

We are a growing insurance agency in Phoenixville, PA, seeking a customer-focused and organized professional to join our team.

This role is ideal for someone who enjoys helping people, building relationships, and contributing to a positive client experience.


More than just a job, this is an opportunity to grow with a company that values initiative, professional development, and long-term career advancement.

We are looking for individuals who want to build a future with us and grow as our agency continues to expand.


Why Join Us?


Competitive pay based on experience and qualifications

Clear opportunities for career growth and advancement

Supportive, team-oriented work environment

Ongoing learning and professional development opportunities

Meaningful work helping individuals and families protect what matters most


Benefits

Monthly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Career Growth Opportunities


Responsibilities

What You'll Do


Greet and assist clients in person, by phone, and through email and CRM systems

Respond to customer inquiries, policy questions, and service requests

Process payments and assist clients with claims-related matters

Prepare and provide insurance quotes

Support licensed agents with administrative and customer service tasks

Help strengthen client relationships and contribute to agency growth

Maintain accurate and up-to-date customer records

Assist with daily office operations and workflow management

PennDOT work


Requirements

Qualifications


Required

Strong English communication skills

Excellent customer service and interpersonal skills

Professional, positive, and dependable attitude

Strong organizational skills and attention to detail

Ability to work effectively in a fast-paced environment

Ability to work on-site in Phoenixville, PA

Must be legally authorized to work in the United States


Preferred

Bilingual in English and Spanish or Portuguese

Previous customer service experience

Insurance industry experience

Familiarity with CRM systems

Sales experience or confidence in client-facing interactions