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Ge Customer Service Representative Jobs (NOW HIRING)

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$20 - $22/hr

Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and ... The Customer Service Representative I provides frontline support by responding to customer ...

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Ge Customer Service Representative information

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How much do ge customer service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ge customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are GE Customer Service Representatives?

GE Customer Service Representatives are professionals who assist customers with inquiries, product issues, technical support, and service requests related to General Electric (GE) products and services. They act as the main point of contact between the company and its customers, providing information, resolving problems, and ensuring customer satisfaction. These representatives may work via phone, email, chat, or in-person, and are trained to handle a wide range of customer needs efficiently and courteously.

What are some common challenges faced by GE Customer Service Representatives, and how can applicants prepare for them?

GE Customer Service Representatives often handle complex inquiries and troubleshooting requests from customers, which can range from technical product issues to billing concerns. A common challenge is managing high call volumes while maintaining a positive, solution-oriented attitude. Applicants can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with GE's products and services. Additionally, being comfortable with using customer relationship management (CRM) software and adapting quickly to new technologies can help you excel in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a GE Customer Service Representative, and why are they important?

To thrive as a GE Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help build rapport with customers and resolve issues efficiently. These skills ensure customer satisfaction, uphold the company's reputation, and support effective resolution of inquiries or complaints.

What is the difference between Ge Customer Service Representative vs Customer Support Specialist?

AspectGe Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; certifications may enhance prospects
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or in-office environments
Employer & Industry UsageTelecommunications, retail, tech companiesTech firms, retail, service industries
Common Search & ComparisonYesYes

While both roles involve assisting customers, Ge Customer Service Representatives typically focus on handling inquiries and resolving issues via phone or online channels within specific industries like telecommunications or retail. Customer Support Specialists often have a broader scope, including technical support and troubleshooting, and may work in more specialized environments. Both roles require strong communication skills and customer service experience, but the specific duties and industry focus can differ.

What cities are hiring for Ge Customer Service Representative jobs? Cities with the most Ge Customer Service Representative job openings:
What job categories do people searching Ge Customer Service Representative jobs look for? The top searched job categories for Ge Customer Service Representative jobs are:
Ge Customer Service Representative jobs near you

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 10 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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