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Ge Customer Service Representative information

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How much do ge customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ge customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a GE Customer Service Representative?

GE Customer Service Representatives are professionals who assist customers with inquiries, product issues, technical support, and service requests related to General Electric (GE) products and services. They act as the main point of contact between the company and its customers, providing information, resolving problems, and ensuring customer satisfaction. These representatives may work via phone, email, chat, or in-person, and are trained to handle a wide range of customer needs efficiently and courteously.

What are the key skills and qualifications needed to thrive as a GE Customer Service Representative?

To thrive as a GE Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help build rapport with customers and resolve issues efficiently. These skills ensure customer satisfaction, uphold the company's reputation, and support effective resolution of inquiries or complaints.

What are some common challenges faced by GE Customer Service Representatives, and how can applicants prepare for them?

GE Customer Service Representatives often handle complex inquiries and troubleshooting requests from customers, which can range from technical product issues to billing concerns. A common challenge is managing high call volumes while maintaining a positive, solution-oriented attitude. Applicants can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with GE's products and services. Additionally, being comfortable with using customer relationship management (CRM) software and adapting quickly to new technologies can help you excel in this fast-paced environment.

What is the difference between Ge Customer Service Representative vs Customer Support Specialist?

AspectGe Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; certifications may enhance prospects
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or in-office environments
Employer & Industry UsageTelecommunications, retail, tech companiesTech firms, retail, service industries
Common Search & ComparisonYesYes

While both roles involve assisting customers, Ge Customer Service Representatives typically focus on handling inquiries and resolving issues via phone or online channels within specific industries like telecommunications or retail. Customer Support Specialists often have a broader scope, including technical support and troubleshooting, and may work in more specialized environments. Both roles require strong communication skills and customer service experience, but the specific duties and industry focus can differ.

Does GE have entry level jobs?

GE Customer Service Representative positions are often available as entry-level roles suitable for candidates with strong communication skills and basic computer proficiency. These roles typically require minimal prior experience and may offer training to new employees. Entry-level customer service jobs at GE can provide a foundation for career growth within the company.

How to get hired as a Ge customer service representative?

To get hired as a GE Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with company products or services. Applying through the company's careers website and demonstrating problem-solving abilities during interviews can improve chances of hiring. Some roles may require specific certifications or training related to customer support tools.

Is GE customer service good?

GE Customer Service Representatives are responsible for assisting customers with product inquiries, troubleshooting, and support. The quality of customer service can vary based on individual interactions and training, but the role typically requires strong communication skills and product knowledge. Overall, GE aims to provide reliable support through trained representatives and established service protocols.
More about Ge Customer Service Representative jobs

What cities are hiring for Ge Customer Service Representative jobs?

Cities with the most Ge Customer Service Representative job openings:

What job categories do people searching Ge Customer Service Representative jobs look for?

The top searched job categories for Ge Customer Service Representative jobs are:

Ge Customer Service Representative jobs near you
Infographic showing various Ge Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Mr Handyman

Pinecrest, FL • On-site

$18 - $23/hr

Other

Medical, PTO

Re-posted 16 days ago

Mr. Handyman rating

5.4

Company rating: 5.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

254th of 278 rated repair and maintenance companies

Job description

Customer Service Representative (CSR)
Join One of Miami's Highest-Rated Home Repair Companies!
Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional customer service, quality workmanship, and professionalism. We are looking for a highly organized, friendly, and detail-oriented Customer Service Representative (CSR) to become the voice of our company and help deliver an outstanding experience for every customer.
If you enjoy helping people, thrive in a fast-paced environment, and love staying organized while juggling multiple tasks, we'd love to meet you.
Position Summary
As a Customer Service Representative, you will be responsible for managing customer communications, scheduling appointments, supporting our field technicians, and ensuring every customer receives exceptional service from the first phone call through project completion.
This is a critical role within our office that requires excellent communication skills, attention to detail, and the ability to prioritize multiple tasks throughout the day.
Primary Responsibilities
Customer Service & Scheduling
  • Answer inbound customer calls professionally and courteously
  • Respond promptly to website leads and online service requests
  • Gather detailed information regarding customers' repair and maintenance needs
  • Ask pertinent questions to accurately determine the scope of work
  • Schedule estimates, inspections, and service appointments while optimizing technician routes and availability
  • Confirm appointments and communicate schedule changes when necessary
Customer Follow-Up
  • Conduct customer satisfaction calls following completed jobs
  • Follow up with prospective customers regarding outstanding estimates
  • Build long-term relationships with customers through excellent communication
  • Resolve customer concerns and escalate issues when appropriate
Administrative Support
  • Review completed work orders for accuracy
  • Verify scope of work completed with technicians
  • Prepare, clean up, and send customer invoices
  • Maintain accurate customer records within our CRM
  • Assist with daily office operations and administrative tasks
Project Coordination
  • Help source materials for upcoming jobs
  • Coordinate with vendors and suppliers
  • Request Certificates of Insurance (COIs) as needed
  • Send COIs to condominium associations and property management offices
  • Coordinate building access requirements for upcoming projects
Relationship Management
  • Build and maintain strong relationships with condominium management companies
  • Communicate effectively with property managers, building engineers, and HOA representatives
  • Support our commercial and residential clients with professionalism and urgency
Qualifications
  • Previous customer service experience required
  • Call center, dispatch, scheduling, or administrative experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in a fast-paced office environment
  • Detail-oriented with excellent follow-through
  • Professional phone etiquette
  • Proficient with Microsoft Office and Google Workspace
  • Ability to quickly learn scheduling and CRM software (Service Titan experience is a plus but not required)
  • Bilingual (English/Spanish) preferred
Desired Traits
We're looking for someone who is:
  • Friendly and positive
  • Professional under pressure
  • Highly organized
  • Dependable and punctual
  • A team player
  • Solutions-oriented
  • Comfortable speaking with customers throughout the day
  • Able to prioritize multiple responsibilities without sacrificing quality
What We Offer
  • Competitive hourly pay based on experience ($18 - $23/hr)
  • Performance bonus opportunities
  • Paid holidays
  • Paid vacation
  • Company contribution toward employee health insurance
  • Professional development and ongoing training
  • Supportive team environment
  • Opportunity for advancement within a growing company
  • Stable, year-round employment
Schedule
  • Full-time
  • Monday through Friday
  • Occasional Saturdays as business needs require

Why Mr. Handyman?
Our mission is simple: Deliver an exceptional customer experience while helping homeowners and businesses care for their properties.
Every phone call, every appointment, and every interaction matters. As our Customer Service Representative, you'll play a key role in making sure our customers receive the professionalism and care that have earned us our outstanding reputation throughout Miami-Dade County.

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