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Penske Csr Jobs (NOW HIRING)

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Allentown, PA · On-site

$17.75 - $23.25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator for our Gilroy branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Eau Claire, WI

$17.75 - $23.25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Longview, TX · On-site

$16 - $21/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Allentown, PA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator for our Gilroy branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Birmingham, AL

$16.75 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

$17 - $22.25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Norcross, GA · On-site

$17 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Atlanta, GA

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Birmingham, AL

$16.75 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

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Penske Csr information

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$9

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$26

How much do penske csr jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for penske csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges Penske CSRs face when assisting customers, and how can they be overcome?

Penske Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, addressing urgent customer concerns, and coordinating rental logistics. Successfully overcoming these challenges involves strong communication, efficient time management, and in-depth knowledge of Penske’s services and policies. CSRs are supported by training programs and teamwork, which help them resolve issues quickly while maintaining a positive customer experience. Additionally, utilizing internal systems and collaborating with dispatch or maintenance teams ensures smooth operations and customer satisfaction.

What is the difference between Penske Csr vs Penske Customer Service Representative?

AspectPenske CsrPenske Customer Service Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentOffice setting, call center, dealershipOffice, dealership, or rental location
Employer & Industry UsagePenske Automotive, rental, and logistics servicesPenske Automotive and rental services

The Penske Csr and Penske Customer Service Representative roles are similar, focusing on customer interactions within Penske's automotive and rental sectors. Both positions require strong communication skills and customer service experience, often in office or dealership environments. The main difference lies in job titles used across different regions or departments, but their responsibilities and credentials are largely aligned.

Is it hard to get a job at Penske?

Getting a Penske CSR position typically requires a high school diploma or equivalent, good communication skills, and a clean driving record if driving is involved. The application process may include interviews and background checks, but the difficulty varies based on location and competition. Having relevant customer service experience can improve your chances of securing the role.

What are the key skills and qualifications needed to thrive as a Penske Customer Service Representative (CSR), and why are they important?

To thrive as a Penske CSR, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office technology like Microsoft Office is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor set candidates apart. These skills ensure efficient rental processes, satisfied customers, and smooth daily operations for the business.

What is a Penske CSR?

A Penske CSR, or Customer Service Representative, is responsible for assisting customers with their rental needs at Penske Truck Leasing locations. Their duties include handling rental transactions, answering customer inquiries, resolving issues, processing paperwork, and ensuring a positive customer experience. CSRs may also help with billing, scheduling, and coordinating with other team members to ensure smooth operations. Excellent communication and organizational skills are important in this role, as is a customer-focused attitude.
More about Penske Csr jobs
What cities are hiring for Penske Csr jobs? Cities with the most Penske Csr job openings:
What states have the most Penske Csr jobs? States with the most job openings for Penske Csr jobs include:
Infographic showing various Penske Csr job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, and 15% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Penske Automotive

Tempe, AZ

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago


Penske Automotive Group rating

7.2

Company rating: 7.2 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

170th of 339 rated logistics


Job description

Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and teamwork as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.

WHAT WE HAVE TO OFFER

  • Consistently recognized by Automotive News as among the "Best Dealerships to Work For."

  • Proudly named to Glassdoor's Best Places to Work

  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

  • Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Excellent communication, interpersonal and organizational skills.

  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.

  • Exceptional attention to detail.

WHAT YOU CAN BRING TO THE TABLE

  • Commitment: Ensure our customers have a world-class car-buying experience at every step along their ownership journey.

  • Excellence: Provide an unparalleled level of technical expertise to help customers with comprehensive knowledge of available products and services.

  • Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

  • Technical Expertise: Understand and use MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 36277

Position Code: 782801

Type: Full-time

Dealership: Penske Rapid Repair - Arizona

Location Address: 8030 South Autoplex Loop

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.


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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US