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Penske Csr Jobs (NOW HIRING)

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Birmingham, AL

$16.75 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Baltimore, MD · On-site

$25.48 - $32.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator for our Kent branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator for our Kent branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

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A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Care Coordinator

Reading, PA

$17.25 - $22.50/hr

... various services provided by Penske by utilizing over a dozen different Penske systems Research ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator for our Kent branch is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

Customer Service Coordinator

Montgomery, AL

$17.75 - $23.25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

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Penske Csr information

See salary details

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How much do penske csr jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for penske csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges Penske CSRs face when assisting customers, and how can they be overcome?

Penske Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, addressing urgent customer concerns, and coordinating rental logistics. Successfully overcoming these challenges involves strong communication, efficient time management, and in-depth knowledge of Penske’s services and policies. CSRs are supported by training programs and teamwork, which help them resolve issues quickly while maintaining a positive customer experience. Additionally, utilizing internal systems and collaborating with dispatch or maintenance teams ensures smooth operations and customer satisfaction.

What is the difference between Penske Csr vs Penske Customer Service Representative?

AspectPenske CsrPenske Customer Service Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentOffice setting, call center, dealershipOffice, dealership, or rental location
Employer & Industry UsagePenske Automotive, rental, and logistics servicesPenske Automotive and rental services

The Penske Csr and Penske Customer Service Representative roles are similar, focusing on customer interactions within Penske's automotive and rental sectors. Both positions require strong communication skills and customer service experience, often in office or dealership environments. The main difference lies in job titles used across different regions or departments, but their responsibilities and credentials are largely aligned.

What are the key skills and qualifications needed to thrive as a Penske Customer Service Representative (CSR), and why are they important?

To thrive as a Penske CSR, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office technology like Microsoft Office is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor set candidates apart. These skills ensure efficient rental processes, satisfied customers, and smooth daily operations for the business.

What is a Penske CSR?

A Penske CSR, or Customer Service Representative, is responsible for assisting customers with their rental needs at Penske Truck Leasing locations. Their duties include handling rental transactions, answering customer inquiries, resolving issues, processing paperwork, and ensuring a positive customer experience. CSRs may also help with billing, scheduling, and coordinating with other team members to ensure smooth operations. Excellent communication and organizational skills are important in this role, as is a customer-focused attitude.
More about Penske Csr jobs
What cities are hiring for Penske Csr jobs? Cities with the most Penske Csr job openings:
What states have the most Penske Csr jobs? States with the most job openings for Penske Csr jobs include:
Infographic showing various Penske Csr job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, and 15% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Coordinator

Customer Service Coordinator

Penske

New Bedford, MA • On-site

$26 - $27/hr

Full-time

Posted 14 days ago


Job description

Position Summary: 

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.  

Major Responsibilities:  

 Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

 Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

 Assure that all Penske Rental units are maintained and prepared for customers

 Ensure parts are available for scheduled work

 Hold vendors accountable for quality and adherence to schedule for outside work

 Provide customer service, assuring customers are satisfied and will return for additional business.

 Maintain shop productivity by optimizing the work plan

 Coordinate with district billing clerks as necessary

 Other projects and tasks as assigned by supervisor


This position will be located at the Penske facility located at 1242 Shawmut Avenue in New Bedford, MA.
 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
 2 years of customer service experience required
 At least 1 year of hands on mechanical experience required
 2 years of supervisory experience preferred
 At least 2 years of service department administration preferred
 High School diploma or equivalent required
 Associates Degree, Technical School Degree, or Bachelors Degree preferred
 ASE certification preferred
 Prior experience with service scheduling programs and diagnostic programs preferred
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

 Regular, predictable, full attendance is an essential function of the job

 Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

 

 
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. 
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. 
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
 
 
Pay: $26-$27/per hour

Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits
 

Penske is an Equal Opportunity Employer.