A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Pompano Beach, FL · On-site
$17 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Pompano Beach, FL · On-site
$17 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Kent, WA · On-site
$28.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Kent, WA · On-site
$28.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$25 - $27/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$25 - $27/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$25 - $27/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$25 - $27/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Bilingual Customer Service Representative
Warwick, RI · On-site
$20 - $21/hr
Customer Service Representative | Turn Conversations into Careers at Penske Automotive Group Love ... Join Penske Automotive Group's Customer Care Team and become the first point of contact for our ...
Bilingual Customer Service Representative
Warwick, RI · On-site
$20 - $21/hr
Customer Service Representative | Turn Conversations into Careers at Penske Automotive Group Love ... Join Penske Automotive Group's Customer Care Team and become the first point of contact for our ...
Bilingual Customer Service Representative
Round Rock, TX · On-site
$20 - $21/hr
Customer Service Representative | Turn Conversations into Careers at Penske Automotive Group Love ... Join Penske Automotive Group's Customer Care Team and become the first point of contact for our ...
Bilingual Customer Service Representative
Round Rock, TX · On-site
$20 - $21/hr
Customer Service Representative | Turn Conversations into Careers at Penske Automotive Group Love ... Join Penske Automotive Group's Customer Care Team and become the first point of contact for our ...
Customer Service Coordinator 2nd Shift
Lancaster, PA · On-site
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator 2nd Shift
Lancaster, PA · On-site
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Bilingual Customer Service Representative
Chandler, AZ · On-site
$20 - $21/hr
Customer Service Representative | Turn Conversations into Careers at Penske Automotive Group Love ... Join Penske Automotive Group's Customer Care Team and become the first point of contact for our ...
Bilingual Customer Service Representative
Chandler, AZ · On-site
$20 - $21/hr
Customer Service Representative | Turn Conversations into Careers at Penske Automotive Group Love ... Join Penske Automotive Group's Customer Care Team and become the first point of contact for our ...
Customer Service Coordinator
Santa Clara, CA · On-site
$35/hr
A Penske Customer Service Coordinator in our Santa Clara branch, is focused on working with ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Santa Clara, CA · On-site
$35/hr
A Penske Customer Service Coordinator in our Santa Clara branch, is focused on working with ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Fresno, CA · On-site
$58K/yr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Fresno, CA · On-site
$58K/yr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Fort Pierce, FL · On-site
$15.25 - $19.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Fort Pierce, FL · On-site
$15.25 - $19.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Corpus Christi, TX · On-site
$15 - $19.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Corpus Christi, TX · On-site
$15 - $19.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$28.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
$28.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Savannah, GA · On-site
$17 - $22.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Savannah, GA · On-site
$17 - $22.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...
Customer Service Coordinator
Atlanta, GA · On-site
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... representative of those that must be met by an associate to successfully perform the essential ...
Customer Service Coordinator
Atlanta, GA · On-site
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... representative of those that must be met by an associate to successfully perform the essential ...
Customer Service Coordinator
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... representative of those that must be met by an associate to successfully perform the essential ...
Customer Service Coordinator
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... representative of those that must be met by an associate to successfully perform the essential ...
Customer Service Representative
Denver, CO · On-site
$16.50 - $22.50/hr
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Customer Service Representative
Denver, CO · On-site
$16.50 - $22.50/hr
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Yard Spotter - CSR
$30 - $33/hr
Late model, Penske Truck Leasing trucks Best-in-class specs designed for comfort {include other ... It's about incredible customer service and building relationships with your accounts. When you ...
Yard Spotter - CSR
$30 - $33/hr
Late model, Penske Truck Leasing trucks Best-in-class specs designed for comfort {include other ... It's about incredible customer service and building relationships with your accounts. When you ...
Yard Spotter - CSR
$30 - $33/hr
Late model, Penske Truck Leasing trucks Best-in-class specs designed for comfort {include other ... It's about incredible customer service and building relationships with your accounts. When you ...
Yard Spotter - CSR
$30 - $33/hr
Late model, Penske Truck Leasing trucks Best-in-class specs designed for comfort {include other ... It's about incredible customer service and building relationships with your accounts. When you ...
Penske Csr information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do penske csr jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for penske csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a Penske CSR?
A Penske CSR, or Customer Service Representative, is responsible for assisting customers with their rental needs at Penske Truck Leasing locations. Their duties include handling rental transactions, answering customer inquiries, resolving issues, processing paperwork, and ensuring a positive customer experience. CSRs may also help with billing, scheduling, and coordinating with other team members to ensure smooth operations. Excellent communication and organizational skills are important in this role, as is a customer-focused attitude.
What are the key skills and qualifications needed to thrive as a Penske CSR, and why are they important?
To thrive as a Penske CSR, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office technology like Microsoft Office is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor set candidates apart. These skills ensure efficient rental processes, satisfied customers, and smooth daily operations for the business.
What are some common challenges Penske CSRs face when assisting customers, and how can they be overcome?
Penske Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, addressing urgent customer concerns, and coordinating rental logistics. Successfully overcoming these challenges involves strong communication, efficient time management, and in-depth knowledge of Penske’s services and policies. CSRs are supported by training programs and teamwork, which help them resolve issues quickly while maintaining a positive customer experience. Additionally, utilizing internal systems and collaborating with dispatch or maintenance teams ensures smooth operations and customer satisfaction.
What is the difference between Penske Csr vs Penske Customer Service Representative?
| Aspect | Penske Csr | Penske Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, customer service experience | High school diploma, customer service skills |
| Work Environment | Office setting, call center, dealership | Office, dealership, or rental location |
| Employer & Industry Usage | Penske Automotive, rental, and logistics services | Penske Automotive and rental services |
The Penske Csr and Penske Customer Service Representative roles are similar, focusing on customer interactions within Penske's automotive and rental sectors. Both positions require strong communication skills and customer service experience, often in office or dealership environments. The main difference lies in job titles used across different regions or departments, but their responsibilities and credentials are largely aligned.
More about Penske Csr jobs
What cities are hiring for Penske Csr jobs?
Cities with the most Penske Csr job openings:
What states have the most Penske Csr jobs?
States with the most job openings for Penske Csr jobs include:
What job categories do people searching Penske Csr jobs look for?
The top searched job categories for Penske Csr jobs are:
- Portuguese Customer Service Representative
- Bmo Customer Service Representative
- Concentrix Csr
- Chat Customer Service Representative
- Customer Service
- Ge Customer Service Representative
- Customer Service Representative 401K Retirement Plan W
- Distribution Customer Service
- Airbnb Customer Service Representative
- Uber Customer Service Representative
Penske Corporation rating
8.7
Based on 80 frontline employees who took The Breakroom Quiz
9th of 366 rated logistics
Job description
Position Summary:
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Major Responsibilities:
Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
Assure that all Penske Rental units are maintained and prepared for customers
Ensure parts are available for scheduled work
Hold vendors accountable for quality and adherence to schedule for outside work
Provide customer service, assuring customers are satisfied and will return for additional business.
Maintain shop productivity by optimizing the work plan
Coordinate with district billing clerks as necessary
Other projects and tasks as assigned by supervisor
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
2 years of customer service experience required
At least 1 year of hands on mechanical experience required
2 years of supervisory experience preferred
At least 2 years of service department administration preferred
High School diploma or equivalent required
Associates Degree, Technical School Degree, or Bachelors Degree preferred
ASE certification preferred
Prior experience with service scheduling programs and diagnostic programs preferred
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
Pay: $28/hr. or $58,240/yr.
What Penske Corporation employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Penske
Sourced by ZipRecruiter
When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.
Industry
Automobile dealers
Company size
10,000+ Employees
Headquarters location
Bloomfield Hills, MI, US