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Penske Csr Jobs (NOW HIRING)

Penske

Customer Service Administrator

Reading, PA · On-site

$17 - $22.75/hr

A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling ... Physical Requirements: - The physical and mental demands described here are representative of those ...

Penske

Customer Service Coordinator

Santa Clara, CA · On-site

$35/hr

A Penske Customer Service Coordinator in our Santa Clara branch, is focused on working with ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Kent, WA · On-site

$28.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Olympia, WA · On-site

$28.50/hr

A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Administrator

Reading, PA · On-site

$17 - $22.75/hr

A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling ... Physical Requirements: - The physical and mental demands described here are representative of those ...

Penske

Customer Service Coordinator

Montgomery, NY · On-site

$25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Salisbury, MD · On-site

$19.52 - $24.38/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Waterbury, CT · On-site

$25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Stockton, CA · On-site

$27.50/hr

A Penske Customer Service Coordinator at our Stockton branch is focused on working with customers ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Lacey, WA · On-site

$28.50/hr

A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Montgomery, NY · On-site

$25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

La Mirada, CA · On-site

$58K/yr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... representative of those that must be met by an associate to successfully perform the essential ...

Penske

Customer Service Coordinator - 2nd Shift

Lancaster, PA · On-site

$17.50 - $22.75/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Care Coordinator

Reading, PA

$17.25 - $22.50/hr

... various services provided by Penske by utilizing over a dozen different Penske systems Research ... The physical and mental demands described here are representative of those that must be met by an ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... representative of those that must be met by an associate to successfully perform the essential ...

Penske Truck Rental

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... The physical and mental demands described here are representative of those that must be met by an ...

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How much do penske csr jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for penske csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges Penske CSRs face when assisting customers, and how can they be overcome?

Penske Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, addressing urgent customer concerns, and coordinating rental logistics. Successfully overcoming these challenges involves strong communication, efficient time management, and in-depth knowledge of Penske’s services and policies. CSRs are supported by training programs and teamwork, which help them resolve issues quickly while maintaining a positive customer experience. Additionally, utilizing internal systems and collaborating with dispatch or maintenance teams ensures smooth operations and customer satisfaction.

What is the difference between Penske Csr vs Penske Customer Service Representative?

AspectPenske CsrPenske Customer Service Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentOffice setting, call center, dealershipOffice, dealership, or rental location
Employer & Industry UsagePenske Automotive, rental, and logistics servicesPenske Automotive and rental services

The Penske Csr and Penske Customer Service Representative roles are similar, focusing on customer interactions within Penske's automotive and rental sectors. Both positions require strong communication skills and customer service experience, often in office or dealership environments. The main difference lies in job titles used across different regions or departments, but their responsibilities and credentials are largely aligned.

What are the key skills and qualifications needed to thrive as a Penske CSR, and why are they important?

To thrive as a Penske CSR, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office technology like Microsoft Office is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor set candidates apart. These skills ensure efficient rental processes, satisfied customers, and smooth daily operations for the business.

What is a Penske CSR?

A Penske CSR, or Customer Service Representative, is responsible for assisting customers with their rental needs at Penske Truck Leasing locations. Their duties include handling rental transactions, answering customer inquiries, resolving issues, processing paperwork, and ensuring a positive customer experience. CSRs may also help with billing, scheduling, and coordinating with other team members to ensure smooth operations. Excellent communication and organizational skills are important in this role, as is a customer-focused attitude.
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What cities are hiring for Penske Csr jobs? Cities with the most Penske Csr job openings:
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Penske Csr jobs near you
Infographic showing various Penske Csr job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Administrator

Penske

Reading, PA • On-site

$17 - $22.75/hr

Full-time

Re-posted yesterday

Job description


Position Summary:
A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling/appointment support for designated PTL facility locations. This position has regular customer contact. Ensure scheduled work is aligned with shop capacity and customer preferences/requirements. Responsible for maintaining accurate customer contact information for all push notifications in the Customer Data File.
Major Responsibilities:
• Utilize multiple systems while interacting with customers over the phone
• Preventive Maintenance (PM) Scheduling - Determining how to match the shop requirements with those of our customer on a unit by unit, day to day and hourly basis; and how to best level load the PM work schedule for the service locations.
• Customer contact setup - Customer Data File requires research into bill group and location number requirements based on requests/inquiries from customers, sales dept., district staff, etc.
• Ongoing maintenance of customer contacts - Contacting all customers with clear email failures and/or fax number failures and obtain/update system with accurate contact information.
• Other projects and tasks as assigned by manager
Qualifications
Qualifications:
• 3 years of customer service experience is required
• Strong phone communication is required
• Ability to learn necessary general knowledge of trucks and components in order to interface with customers regarding maintenance issues.
• High School diploma or equivalent required.
• College graduate preferred due to the systems used in daily process (AS/400, ServiceNet, Microsoft Excel, Microsoft Access and Savvion).
• Requires strong ability to multitask between different Penske systems to provide all necessary information and to answer all customer inquiries.
• Must have excellent organizational skills.
• Ability to work flexible hours if required depending on locations serviced.
• Regular, predictable, full attendance is an essential function of the job.
• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
- While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Us
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

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