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Nipsco Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

CSR (Customer Service Rep)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

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Nipsco Customer Service Representative information

See salary details

$9

$18

$26

How much do nipsco customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for nipsco customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Nipsco Customer Service Representative?

A NIPSCO Customer Service Representative assists customers with inquiries about their gas and electric service, billing, payments, and account management. They handle customer concerns, provide solutions to service-related issues, and ensure a positive experience. Representatives may also guide customers through outage updates, payment plans, and energy efficiency programs. The role requires strong communication skills, problem-solving abilities, and a customer-focused attitude.

What does a Nipsco Customer Service Representative do?

A typical day as a Nipsco Customer Service Representative involves handling customer inquiries by phone, email, or chat, resolving billing questions, processing service requests, and troubleshooting basic utility issues. Representatives frequently document customer interactions in internal systems and may escalate complex concerns to specialized departments such as technical support or field service teams. Collaboration with colleagues and supervisors is key to ensuring accurate information and a seamless customer experience. The work environment usually emphasizes teamwork, clear communication, and a supportive atmosphere aimed at helping both customers and employees succeed.

What skills and qualifications are needed to be a Nipsco Customer Service Representative?

To thrive as a Nipsco Customer Service Representative, you generally need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and basic utility service protocols is often required. Exceptional patience, empathy, and active listening skills help individuals excel in addressing customer concerns and resolving service issues. These competencies ensure efficient, courteous service that builds customer satisfaction and maintains Nipsco's reputation.

How to get hired as a Nipsco Customer Service Representative?

To get hired as a Nipsco Customer Service Representative, applicants should review the company's job postings, ensure they meet the minimum qualifications such as strong communication skills and customer service experience, and submit an online application through the company's careers portal. Preparing for interviews by understanding the company's services and demonstrating problem-solving abilities can improve chances of hiring.

Is remote Nipsco Customer Service Representative a stressful job?

A remote Nipsco Customer Service Representative role can involve handling customer inquiries and resolving issues, which may be stressful during high call volumes or complex cases. However, many find the job manageable with good communication skills and proper training, and remote work can reduce commuting stress. Overall, stress levels depend on individual resilience and the specific work environment.
More about Nipsco Customer Service Representative jobs

What cities are hiring for Nipsco Customer Service Representative jobs?

Cities with the most Nipsco Customer Service Representative job openings:

What states have the most Nipsco Customer Service Representative jobs?

States with the most job openings for Nipsco Customer Service Representative jobs include:

Infographic showing various Nipsco Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Re-posted 28 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing