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Nipsco Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Nipsco Customer Service Representative information

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How much do nipsco customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for nipsco customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical day look like for a Nipsco Customer Service Representative, and how do they collaborate with other teams?

A typical day as a Nipsco Customer Service Representative involves handling customer inquiries by phone, email, or chat, resolving billing questions, processing service requests, and troubleshooting basic utility issues. Representatives frequently document customer interactions in internal systems and may escalate complex concerns to specialized departments such as technical support or field service teams. Collaboration with colleagues and supervisors is key to ensuring accurate information and a seamless customer experience. The work environment usually emphasizes teamwork, clear communication, and a supportive atmosphere aimed at helping both customers and employees succeed.

What is the highest paying customer service job?

Customer service roles with higher pay often include positions such as customer service managers, technical support specialists, or roles in specialized industries like finance or technology. These jobs typically require advanced skills, certifications, or experience and can offer salaries significantly above entry-level positions.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and customer management skills. It typically involves working in a team environment, using basic computer tools, and may lead to advancement within the company or industry.

What is a Nipsco Customer Service Representative job?

A NIPSCO Customer Service Representative assists customers with inquiries about their gas and electric service, billing, payments, and account management. They handle customer concerns, provide solutions to service-related issues, and ensure a positive experience. Representatives may also guide customers through outage updates, payment plans, and energy efficiency programs. The role requires strong communication skills, problem-solving abilities, and a customer-focused attitude.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a good understanding of the company's products or services, and previous experience in customer support or related roles. Many employers also require basic computer skills and may prefer candidates with a high school diploma or equivalent. Preparing a professional resume and practicing interview questions can improve chances of securing the position.

What are the key skills and qualifications needed to thrive in the Nipsco Customer Service Representative position, and why are they important?

To thrive as a Nipsco Customer Service Representative, you generally need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and basic utility service protocols is often required. Exceptional patience, empathy, and active listening skills help individuals excel in addressing customer concerns and resolving service issues. These competencies ensure efficient, courteous service that builds customer satisfaction and maintains Nipsco's reputation.

What is the NIPSCO hiring process like?

The NIPSCO Customer Service Representative hiring process typically involves submitting an online application, completing an initial phone or virtual interview, and participating in in-person interviews or assessments. Candidates may also undergo background checks and skills testing relevant to customer service roles before a job offer is made.
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Nipsco Customer Service Representative jobs near you
Customer Service Representative (CSR)

Customer Service Representative (CSR)

TCL Financial & Tax Services

Jackson, MS • On-site

$24K - $31K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impression" within a company. When interviewing for this position for any of our four locations, I am very meticulous in the selection of this very valuable Team Member. The CSR position requires an individual to be courteous, polite, and well-mannered at all times, regardless of the situation. They must also possess the ability to be detail-oriented and excellent at multi-tasking.

Job duties include, but are not limited to:

  • Answering Telephones
  • Assisting Team Members
  • Data Entry
  • Drafting Documents
  • Filing Client's Folders
  • Greeting Clients
  • Scheduling Appointments
  • Serving Clients Amenities

Tim C. Lee, CEO & Founder

Company Description

TCL Financial & Tax Services offers a wide range of services to help individuals and businesses reach their financial goals. Our Team consists of dedicated and highly trained advisors, counselors, and professionals who are devoted to give insightful, reliable, and up-to-date advice to each client. Many tax preparation companies are only open during the peak tax season months of January through April 15th, but we are committed to our current and future clients and is open year-round just in case they need us. We also specialize in more than just tax preparation. Currently, our company offers over a dozen financial services to the public. We have been in business for over 20 years, have four locations, and have earned an A+ Rating with the Better Business Bureau. Our ultimate goal is to become the leader in the industry when it pertains to financial and tax preparation services for individuals and businesses nationwide. At TCL Financial & Tax Services, Client Satisfaction is Always a Top Priority!