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Nipsco Customer Service Representative Jobs in Indiana

dbi

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

New

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

New

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All JobsNipsco Customer Service Representative JobsNipsco Customer Service Representative Jobs in Indiana

Nipsco Customer Service Representative information

See Indiana salary details

$9

$17

$25

How much do nipsco customer service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for nipsco customer service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does a typical day look like for a Nipsco Customer Service Representative, and how do they collaborate with other teams?

A typical day as a Nipsco Customer Service Representative involves handling customer inquiries by phone, email, or chat, resolving billing questions, processing service requests, and troubleshooting basic utility issues. Representatives frequently document customer interactions in internal systems and may escalate complex concerns to specialized departments such as technical support or field service teams. Collaboration with colleagues and supervisors is key to ensuring accurate information and a seamless customer experience. The work environment usually emphasizes teamwork, clear communication, and a supportive atmosphere aimed at helping both customers and employees succeed.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, account management, or sales. Senior positions like Customer Service Managers or Customer Success Directors can earn six-figure salaries, especially in industries like technology, finance, or healthcare, where advanced skills and experience are required.

What jobs pay $4000 a week without a degree?

Jobs that can pay $4,000 a week without a degree often include skilled trades such as commercial truck driving, certain sales roles, or specialized technical work like HVAC or electrical installation. These positions typically require relevant certifications, experience, or on-the-job training rather than a college degree, and may involve long hours or physically demanding work.

What is a Nipsco Customer Service Representative job?

A NIPSCO Customer Service Representative assists customers with inquiries about their gas and electric service, billing, payments, and account management. They handle customer concerns, provide solutions to service-related issues, and ensure a positive experience. Representatives may also guide customers through outage updates, payment plans, and energy efficiency programs. The role requires strong communication skills, problem-solving abilities, and a customer-focused attitude.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a good understanding of the company's products or services, and previous experience in customer support. Many employers require a high school diploma or equivalent and may prefer familiarity with customer service software or tools. Applying through the company's career portal and preparing for interviews that assess problem-solving and interpersonal skills can improve chances of hiring.

What are the key skills and qualifications needed to thrive in the Nipsco Customer Service Representative position, and why are they important?

To thrive as a Nipsco Customer Service Representative, you generally need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and basic utility service protocols is often required. Exceptional patience, empathy, and active listening skills help individuals excel in addressing customer concerns and resolving service issues. These competencies ensure efficient, courteous service that builds customer satisfaction and maintains Nipsco's reputation.

What is the NIPSCO hiring process like?

The NIPSCO Customer Service Representative hiring process typically involves submitting an online application, completing assessments or tests, participating in one or more interviews, and undergoing background checks. Candidates may also need to demonstrate strong communication skills and customer service experience during the process.
What are popular job titles related to Nipsco Customer Service Representative jobs in Indiana? For Nipsco Customer Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Nipsco Customer Service Representative jobs in Indiana look for? The top searched job categories for Nipsco Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Nipsco Customer Service Representative jobs? Cities in Indiana with the most Nipsco Customer Service Representative job openings:
Nipsco Customer Service Representative jobs near you
Infographic showing various Nipsco Customer Service Representative job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Rep (CSR)

Summers Plumbing Heating & Cooling

Columbus, IN

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

153rd of 277 rated repair and maintenance companies

Job description

Summers Plumbing, Heating, and Cooling of Columbus, IN is hiring for a full-time Customer Service Representative (CSR) to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC and plumbing company? Would you enjoy answering phones and providing great customer care in a fast-paced office environment? If so, read on!

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm. We recognize that our CSRs are the face of our company, so we are happy to provide a generous benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! If this sounds like the right opportunity for you, apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

As a full-time Customer Service Rep, you arrive each day determined to provide superb customer care to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us! Your excellent communication skills and attention to detail ensure that their needs are met. You clearly explain our HVAC and plumbing products to new and existing clients ensuring that they are well taken care of and feel comfortable in their product solutions. In an effort to keep our records up to date, you document every customer interaction. You love that you get to interact with people every day and enjoy keeping busy!

QUALIFICATIONS OF A CUSTOMER SERVICE REP (CSR)

  • Previous customer service experience
  • Strong written and verbal communications skills
  • Can pass a background check and drug screening

Do you want to help people? Do you have a positive and professional demeanor? Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this Customer Service Rep (CSR) position!

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

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