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Environmental Customer Service Jobs (NOW HIRING)

Central Customer Service Rep

Norwell, MA · On-site

$17 - $23/hr

Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision. Why Work for Clean Harbors? * Health and Safety ...

Customer Service Representative

Melrose, MN · On-site

$21.07 - $26.34/hr

The CSR plays a critical role in ensuring that customer expectations are met while aligning with ... Ability to manage multiple priorities in a fast-paced environment * Customer-focused with a ...

Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience ...

Customer Service Rep

Traverse City, MI · On-site

$16 - $21.75/hr

GFL Environmental is looking for a talented CSR to join our team. The Customer Service Representatives will provide outstanding service to our customers by responding to a high level of inbound ...

Customer Service Representative

El Paso, TX · On-site

$12.25 - $16.75/hr

A minimum of one year in a Customer Service environment. * Superior organizational and time management skills. * Excellent verbal and written communication skills. * Exceptional interpersonal skills ...

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Environmental Customer Service information

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$9

$18

$26

How much do environmental customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for environmental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Environmental Customer Service representative, and why are they important?

To excel as an Environmental Customer Service representative, you need strong communication skills, knowledge of environmental regulations, and a background in environmental science or a related field. Familiarity with CRM platforms, environmental reporting tools, and basic data analysis is often required. Empathy, problem-solving abilities, and attention to detail help build trust and effectively address customer concerns. These skills ensure compliance with regulations, foster positive client relationships, and support the organization's environmental goals.

What is environmental customer service?

Environmental customer service refers to support roles focused on helping customers with concerns or questions related to environmental products, services, or regulations. These professionals assist with issues such as recycling programs, waste disposal, green energy options, and compliance with environmental standards. Their work helps ensure that customers receive accurate information and guidance to make environmentally responsible decisions. The role may be found in companies offering eco-friendly products, environmental consulting, or government agencies.

How does an Environmental Customer Service representative typically collaborate with technical teams to address client concerns?

Environmental Customer Service representatives frequently act as a bridge between clients and technical staff, such as environmental engineers or compliance specialists. When clients have questions or issues related to environmental regulations or sustainability solutions, representatives gather the necessary information, communicate client needs, and coordinate with the technical team to ensure accurate and timely responses. This collaboration helps translate complex technical concepts into clear, actionable information for clients, ensuring both compliance and customer satisfaction.

What is the difference between Environmental Customer Service vs Environmental Technician?

AspectEnvironmental Customer ServiceEnvironmental Technician
Required CredentialsHigh school diploma or equivalent; customer service skills; environmental knowledgeAssociate's or bachelor's degree in environmental science or related field; technical certifications often preferred
Work EnvironmentOffice settings, call centers, or customer support environmentsFieldwork, laboratories, or site inspections
Employer & Industry UsageEnvironmental service companies, government agencies, utility providersEnvironmental consulting firms, government agencies, industrial sites
Common Search & Comparison IntentUnderstanding customer support roles in environmental industryTechnical environmental work and field responsibilities

Environmental Customer Service focuses on assisting clients, answering inquiries, and providing information about environmental programs or services, often in office settings. In contrast, Environmental Technicians perform fieldwork, collect samples, and conduct tests to monitor environmental conditions. Both roles are vital in the environmental industry but differ in credentials, work environment, and daily tasks.

More about Environmental Customer Service jobs
What cities are hiring for Environmental Customer Service jobs? Cities with the most Environmental Customer Service job openings:
What are the most commonly searched types of Environmental Customer Service jobs? The most popular types of Environmental Customer Service jobs are:
What states have the most Environmental Customer Service jobs? States with the most job openings for Environmental Customer Service jobs include:
Infographic showing various Environmental Customer Service job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Central Customer Service Rep

Central Customer Service Rep

Clean Harbors

Norwell, MA • On-site

$17 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Clean Harbors rating

6.6

Company rating: 6.6 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

38th of 70 rated recycling and waste


Job description

Clean Harbors is looking for an Environmental Central Customer Service Representative to sit in our Norwell, MA office. Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision.

Why Work for Clean Harbors?

  • Health and Safety is our #1 priority, and we live it 3-6-5!
  • Competitive wages 
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments

Qualifications

  • BS/BA in Business or Environmental Science preferred
  • Strong verbal and written communication skills
  • Strong organizational/time management skills
  • Strong problem-solving skills
  • Detail oriented
  • Flexibility
  • Ability to handle multiple tasks simultaneously
  • Proficient in Windows Office-based applications

Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video!

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com.

Clean Harbors is an equal opportunity employer. 

Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com

 or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

*CH

#LI-JS1

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
  • Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
  • Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
  • Ensures timely resolution to any customer issues
  • Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.
  • Possesses knowledge and ability to promote all Clean Harbors services
  • Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
  • Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures
  • Responsible for the data integrity of the proactive call and milkrun program
  • Specific tasks assigned by management

Central Customer Service activities include, but not limited to:

  • Account setup/modifications
  • Profile creation
  • Quoting/Agreements
  • Scheduling
  • Order management
  • Resolve compliance issues

What Clean Harbors employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Clean Harbors

Sourced by ZipRecruiter

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Norwell, MA, US