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Part Time To 20 Hr Customer Service Jobs (NOW HIRING)

McDonald's

Shift Manager up to $20/hr

Newton, MA · On-site

$20/hr

Part-Time and Full-Time Hours Available. We offer * Flexible schedule. * Sick Pay * Training * Free ... Customer Service • Safety and Security • Scheduling • Training

McDonald's

Shift Manager up to $20/hr

Reading, MA · On-site

$20/hr

Part-Time and Full-Time Hours Available. We offer * Flexible schedule. * Sick Pay * Training * Free ... Customer Service • Safety and Security • Scheduling • Training

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How much do part time to 20 hr customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time to 20 hr customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time to 20 hr customer service job?

A Part Time To 20 Hr Customer Service job is a position where employees work up to 20 hours per week, typically assisting customers with inquiries, resolving issues, and providing information about products or services. These roles can be in-person, over the phone, or online, and are common in retail, call centers, and service industries. Flexible schedules make these jobs ideal for students, parents, or anyone seeking supplemental income without committing to full-time hours. Duties usually include answering questions, processing orders, and handling complaints while maintaining a positive attitude.

What are the key skills and qualifications needed to thrive as a part time to 20 hr customer service representative?

To thrive as a Part Time Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, problem-solving abilities, and a positive attitude help you excel in handling diverse customer inquiries. These skills ensure efficient service, customer satisfaction, and smooth operations during limited working hours.

What are some common challenges faced by part-time customer service representatives working up to 20 hours per week?

Part-time customer service representatives often face challenges such as adapting quickly to changing schedules and maintaining up-to-date knowledge of products or services with limited in-person training time. Balancing multiple responsibilities during shorter shifts can be demanding, as each interaction is important to overall customer satisfaction. Additionally, building rapport with team members and staying informed about company updates may require extra effort, since part-time staff might not attend all team meetings. Effective communication and proactive engagement are key to overcoming these challenges and thriving in the role.
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Part Time To 20 Hr Customer Service jobs near you
Infographic showing various Part Time To 20 Hr Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Shift Manager up to $20/hr

Newton, MA • On-site

McDonald's
Food Services and Drinking Places • 10K+ employees

5.1

Company rating: 5.1 out of 10

Based on 11,108 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants

Free food

Recommended by students

Respectful managers

Learn more about McDonald'sexternal

$20/hr

Full-time, Part-time

Re-posted 17 days ago

Job description

McDonald's is currently looking for Shift Manager
Up to $20/hr (based on experience and availability)
It's time you worked for someone who will give you the tools to learn, grow and be
what you want to be - both personally and professionally. We're looking for
hard-working, enthusiastic individuals who want to be a part of a winning team.
If you enjoy working with people and love to learn new things, we want to meet
you.
Part-Time
and Full-Time Hours Available.
We offer
  • Flexible schedule.
  • Sick Pay
  • Training
  • Free uniforms
  • Free Meals and 30% off discounts When using the app for you and family at any participating McDonald's
  • High school diploma
  • Up to $3000 in college Tuition per year.
  • Low-Cost College Degree at SNHU

Come be a part of our Team!
As a Shift Manager, you may be responsible for:
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
McDonald's logo

About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

View All McDonald's Jobs

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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