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Part Time To 20 Hr Customer Service Jobs (NOW HIRING)

Bluebirds Transportation

Drivers

Boise, ID · On-site

$20/hr

Medical Transportation Driver | Flexible Schedules | Up to $20+/Hr Help people. Drive locally. Be ... Part-Time • Flex • On-Call • Contractor Opportunities Available Apply today and help keep ...

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How much do part time to 20 hr customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time to 20 hr customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time to 20 hr customer service job?

A Part Time To 20 Hr Customer Service job is a position where employees work up to 20 hours per week, typically assisting customers with inquiries, resolving issues, and providing information about products or services. These roles can be in-person, over the phone, or online, and are common in retail, call centers, and service industries. Flexible schedules make these jobs ideal for students, parents, or anyone seeking supplemental income without committing to full-time hours. Duties usually include answering questions, processing orders, and handling complaints while maintaining a positive attitude.

What are the key skills and qualifications needed to thrive as a part time to 20 hr customer service representative?

To thrive as a Part Time Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, problem-solving abilities, and a positive attitude help you excel in handling diverse customer inquiries. These skills ensure efficient service, customer satisfaction, and smooth operations during limited working hours.

What are some common challenges faced by part-time customer service representatives working up to 20 hours per week?

Part-time customer service representatives often face challenges such as adapting quickly to changing schedules and maintaining up-to-date knowledge of products or services with limited in-person training time. Balancing multiple responsibilities during shorter shifts can be demanding, as each interaction is important to overall customer satisfaction. Additionally, building rapport with team members and staying informed about company updates may require extra effort, since part-time staff might not attend all team meetings. Effective communication and proactive engagement are key to overcoming these challenges and thriving in the role.
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Part Time To 20 Hr Customer Service jobs near you
Infographic showing various Part Time To 20 Hr Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - PART-TIME

HEITECH SERVICES

Charleston, SC • On-site

$15 - $20.25/hr

Part-time

Posted 15 days ago

Job description

Description

Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as a PART-TIME - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment.


No prior fingerprinting experience is required-paid training is provided. Candidates with backgrounds in customer

service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply.


This is a regular Part-Time position which may be scheduled for up to 20 hours per week. PART-TIME employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for scheduling and/or substitute coverage as needed at the site.


All efforts are made to notify PART-TIME personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.


In this position, a minimum number of hours are not guaranteed, so a steady income stream cannot be guaranteed.


Primary Responsibilities:

  • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
  • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
  • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
  • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Requirements

Skills and Abilities Required:

  • Must be able to obtain and maintain a government-issued suitability clearance.
  • Must be able to speak and write in English.
  • Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks
  • Ability to hold and grasp applicants' hands to obtain quality fingerprints
  • Ability to work in a high-paced environment with the public
  • Ability to type and use basic computer skills
  • Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required:

  • High School Diploma or equivalent
  • Demonstrated experience in customer service

Desired Skills: Ability to speak a foreign language


Must be US Citizen and able to obtain a government clearance.


HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.


If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.


HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

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