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Customer Service Representative Geico Jobs (NOW HIRING)

Geico

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO Asan AutoCustomer Service Representative,you'llprovide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

GEICO

GEICO Customer Service Representative

Marana, AZ · On-site

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

GEICO

Sales and Service Agent

Orlando, FL

As a GEICO Insurance Sales and Customer Service Representative, we will teach you how to listen to our customers, identify their needs, answer all of their questions, and overcome objections.

GEICO

Sales and Service Agent

Orlando, FL · On-site

As a GEICO Insurance Sales and Customer Service Representative, we will teach you how to listen to our customers, identify their needs, answer all of their questions, and overcome objections.

GEICO

Customer Service Representative

Lakeland, FL · On-site

$19.06 - $23.82/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Customer Service Representative - Lakeland, FL Salary: $19.06-$23.82 per hour When you grow, GEICO ...

GEICO

Customer Service Representative

Mulberry, FL · On-site

$19.06 - $23.82/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Customer Service Representative - Lakeland, FL Salary: $19.06-$23.82 per hour When you grow, GEICO ...

Geico

Customer Service Representative

Lakeland, FL

$19.06 - $23.82/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Customer Service Representative - Lakeland, FL Salary: $19.06-$23.82 per hour When you grow, GEICO ...

GEICO

Customer Service Representative

Kathleen, FL · On-site

$19.06 - $23.82/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Customer Service Representative - Lakeland, FL Salary: $19.06-$23.82 per hour When you grow, GEICO ...

Geico

Customer Service Representative

Poway, CA

$20.86/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Customer Service Representative Your Impact at GEICO Asan AutoCustomer Service Representative,you ...

GEICO

Customer Service Representative

Newfane, NY · On-site

$19.34 - $29.51/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO  As an Auto Customer Service Representative, you'll provide ...

GEICO

Customer Service Representative

Niagara Falls, NY · On-site

$19.34 - $29.51/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO  As an Auto Customer Service Representative, you'll provide ...

GEICO

Customer Service Representative

Fredericksburg, VA · On-site

$47K/yr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO As a Customer Service Representative, you'll provide reassurance and solutions ...

GEICO

Customer Service Representative

Gasport, NY · On-site

$19.34 - $29.51/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO  As an Auto Customer Service Representative, you'll provide ...

GEICO

Customer Service Representative

Akron, NY · On-site

$19.34 - $29.51/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO  As an Auto Customer Service Representative, you'll provide ...

Geico

Customer Service Representative

Tampa, FL

$25.31/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO As an Auto Customer Service Representative,you'llprovide reassurance and ...

GEICO

Customer Service Representative

North Tonawanda, NY · On-site

$19.34 - $29.51/hr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO  As an Auto Customer Service Representative, you'll provide ...

GEICO

Customer Service Representative

Virginia Beach, VA · On-site

$41K - $52K/yr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities ... Your Impact at GEICO As a Property Customer Service Representative, you'll provide reassurance and ...

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Customer Service Representative Geico information

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How much do customer service representative geico jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer service representative geico in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired at GEICO?

Getting hired as a Customer Service Representative at GEICO involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates typically need good communication skills, customer service experience, and sometimes insurance knowledge or certifications. The hiring process can vary in length depending on the volume of applicants and the specific location.

What does a customer service rep do at GEICO?

A customer service representative at GEICO handles customer inquiries, provides policy information, processes claims, and assists with billing and account management. They use communication skills and company tools to resolve issues and ensure customer satisfaction in a fast-paced environment.

What are some of the common challenges faced by Customer Service Representatives at Geico, and how can they be managed effectively?

Customer Service Representatives at Geico often handle a high volume of calls from customers with a variety of concerns, ranging from billing inquiries to claims and policy changes. Managing stress and staying organized are essential, as representatives must provide quick, accurate information while maintaining a friendly demeanor. Building strong communication and active listening skills helps in de-escalating difficult situations and ensuring customer satisfaction. Geico offers comprehensive training and ongoing support to help representatives navigate these challenges and succeed in their roles.

What is the difference between Customer Service Representative Geico vs Insurance Agent?

AspectCustomer Service Representative GeicoInsurance Agent
CredentialsHigh school diploma; licensing varies by stateHigh school diploma; required licensing and certifications
Work EnvironmentCall centers, office settings, remote optionsOffice, in-person, or remote; client-facing
Employer & IndustryInsurance companies, primarily auto and property insuranceInsurance agencies, brokers, and companies
Job FocusHandling customer inquiries, policy info, claims supportSelling policies, advising clients, policy management

While both roles involve working within the insurance industry, Customer Service Representatives Geico primarily handle customer inquiries and support, whereas Insurance Agents focus on selling policies and advising clients. Both roles require licensing and customer service skills, but their daily tasks and responsibilities differ significantly.

What are Customer Service Representatives at GEICO?

Customer Service Representatives at GEICO are professionals who assist customers with their insurance needs, including answering questions, processing policy changes, and resolving concerns. They serve as the first point of contact for GEICO policyholders, providing information about insurance products, billing, and claims. Their goal is to deliver excellent customer service, ensure customer satisfaction, and help clients understand their coverage options. These representatives typically work in call centers or remotely, handling phone, email, or chat inquiries. They are trained to handle a variety of customer situations with empathy and professionalism.

Is working at GEICO worth it?

Working as a Customer Service Representative at GEICO offers competitive pay, benefits, and opportunities for advancement. The role typically involves handling customer inquiries, using company-specific tools, and working in a fast-paced environment, which can provide valuable experience in insurance and customer service fields.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at GEICO, and why are they important?

To thrive as a Customer Service Representative at GEICO, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes insurance licensing is beneficial. Patience, empathy, and active listening help you handle diverse customer needs and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting GEICO's reputation for reliable service.

Is GEICO customer service work from home?

GEICO customer service representatives can work from home, especially after the shift to remote work during the COVID-19 pandemic. The company offers remote positions that typically require a computer, internet connection, and training to handle customer inquiries effectively.
More about Customer Service Representative Geico jobs
What cities are hiring for Customer Service Representative Geico jobs? Cities with the most Customer Service Representative Geico job openings:
What states have the most Customer Service Representative Geico jobs? States with the most job openings for Customer Service Representative Geico jobs include:
What job categories do people searching Customer Service Representative Geico jobs look for? The top searched job categories for Customer Service Representative Geico jobs are:
Customer Service Representative Geico jobs near you
Infographic showing various Customer Service Representative Geico job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
GEICO Customer Service Representative

GEICO Customer Service Representative

Geico

Tucson, AZ

$19.06 - $23.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

143rd of 277 rated insurance

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Your Impact at GEICO

Asan AutoCustomer Service Representative,you'llprovide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service.

What Makes This Opportunity Exciting?

  • Compensation & Incentives:

    • Starting Salary: $19.06 - $23.82 per hour / $38,405 - $47,997 annually

      *pay is commensurate to experience .

    • Differentials: +10% for evening shifts; +20% for weekends.

  • Benefits:

    • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).

    • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).

    • 401(k) with up to 6% match, vested immediately.

    • GEICO Strive, upfront tuition assistance program (up to $5,250 annually).

  • Professional Growth:

    • Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.

  • Workplace Flexibility:

    • Completein-office training, then opportunity to work 80% on-site and 20% off-site.

    • Enjoy GEICO Flex,additionalweeks annually to work off-site, meeting location and work guidelines.

    • Office Location: 3050 S Martin Luther King Jr. Way, Tucson, AZ 85713

HowYou'llMake a Difference

  • Customer Interaction:Manageincoming calls, messages, billing questions, and policy updates, while offering recommendations.

  • Problem Resolution:Resolve customer concerns, ensuring a positive experience.

  • Product Knowledge:Stay informed about GEICO's products andidentifycross-selling opportunities toassistcustomers.

  • Meaningful Impact:Enhance customer satisfaction through meaningful interactions.

WhatWe'reLooking For

  • Experience & Qualifications:

    • Minimum of 1 year of customer-facing experience required; 3+ years preferred.

    • Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.

    • ActivePersonal Lines or Property & Casualty licensepreferred (training and exam fees provided).

    • High School Diploma or GEDrequired; College degree preferred.

  • Core Skills:

    • Strong customer service, interpersonal, problem-solving, and empathy skills.

    • Adaptable, detail-oriented, and able to prioritize and multitask across platforms.

  • Availability:

    • Availabletowork evenings, weekends, and holidays.

#geico500


The GEICO Pledge:

Great Company:Protecting customers through life's twists and turns with innovation and integrity.

Great Careers:Personalized development programs, mentorship, and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GEICO logo

About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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