ZipRecruiter

Log In

1

Aetna Customer Service Representative Jobs (NOW HIRING)

HelloGov AI

Customer Service Representative

Miami, FL

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Aetna Medical, Vision, Dental & Life Insurance * 10 PTO days + most federal holidays * Growth ...

HelloGov AI

Customer Service Representative

Miami, FL

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Aetna Medical, Vision, Dental & Life Insurance * 10 PTO days + most federal holidays * Growth ...

HelloGov AI

Customer Service Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Aetna Medical, Vision, Dental & Life Insurance 10 PTO days + most federal holidays Growth ...

HelloGov AI

Customer Service Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Aetna Medical, Vision, Dental & Life Insurance * 10 PTO days + most federal holidays * Growth ...

CVS Health

Customer Service Representative

Phoenix, AZ · On-site

$17 - $28.46/hr

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our ... Demonstrating CVS/Aetna's "Heart at Work" behaviors including Putting People First, Joining Forces ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

next page

Showing results 1-20

All JobsAetna Customer Service Representative Jobs

Aetna Customer Service Representative information

See salary details

$9

$18

$26

How much do aetna customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for aetna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Aetna have remote jobs?

Aetna offers remote customer service representative positions that allow employees to work from home. These roles typically require strong communication skills, computer proficiency, and the ability to handle customer inquiries independently. Remote jobs at Aetna may be available on a full-time or part-time basis, depending on the position and company needs.

What does an Aetna rep do?

An Aetna Customer Service Representative assists members with questions about their health insurance plans, processes claims, and provides information on coverage options. They typically work in call centers, use customer management systems, and require good communication and problem-solving skills.

What kinds of challenges might an Aetna Customer Service Representative face on a typical day?

Aetna Customer Service Representatives often handle a wide variety of member inquiries, which can sometimes involve complex benefit questions or navigating sensitive healthcare issues. Balancing efficiency with providing thorough, empathetic assistance can be challenging, especially during peak call times or when dealing with upset members. Representatives regularly work with multiple systems to access information, requiring strong multitasking abilities and attention to detail. Despite these challenges, the role offers continuous learning and the ability to make a positive impact on members’ healthcare experiences.

Is it hard to get hired by Aetna?

Aetna Customer Service Representative positions typically require strong communication skills, customer service experience, and the ability to handle multiple tasks. The hiring process involves submitting an application, passing assessments, and sometimes participating in interviews, with competition varying based on the role and location.

What are the key skills and qualifications needed to thrive in the Aetna Customer Service Representative position, and why are they important?

To thrive as an Aetna Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of healthcare insurance systems are often required. Exceptional patience, active listening, and a customer-focused attitude are valuable soft skills that elevate success in this position. These skills ensure accurate information delivery, positive member experiences, and efficient resolution of service inquiries in a fast-paced environment.

What is an Aetna Customer Service Representative job?

An Aetna Customer Service Representative assists customers with inquiries about their health insurance plans, benefits, claims, and billing. They handle phone calls, emails, or chat support to resolve issues, provide accurate information, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a thorough understanding of Aetna's policies and services. Representatives may also guide members through online tools and resources to help them manage their healthcare needs efficiently.

Is Aetna remote jobs legit?

Aetna offers remote customer service representative positions that are legitimate employment opportunities. These roles typically involve handling customer inquiries via phone or online platforms and require relevant communication skills. Applicants should verify job postings directly on Aetna's official careers page to avoid scams.
More about Aetna Customer Service Representative jobs
What cities are hiring for Aetna Customer Service Representative jobs? Cities with the most Aetna Customer Service Representative job openings:
What are the most commonly searched types of Aetna Customer Service Representative jobs? The most popular types of Aetna Customer Service Representative jobs are:
What states have the most Aetna Customer Service Representative jobs? States with the most job openings for Aetna Customer Service Representative jobs include:
What job categories do people searching Aetna Customer Service Representative jobs look for? The top searched job categories for Aetna Customer Service Representative jobs are:
Aetna Customer Service Representative jobs near you
Infographic showing various Aetna Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 27% Locum Tenens, 25% Internship, 37% Full Time, 5% Part Time, 1% Contract, and 5% Summer. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 27 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

Apply