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Invoicing Customer Service Representative Jobs (NOW HIRING)

Xpand Staffing

Customer Service Representative

Austin, TX · On-site

$20 - $21/hr

... invoicing and collections. As a Customer Services Representative, you will be handling different responsibilities: * Responsible for developing and maintaining customer relationships by handling ...

AA2IT

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Title: Customer Service Representative Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25 ... Maintain record of asset delivery progress and invoicing. * Interact with Production, Buyer and ...

Addison Group

Customer Service Rep

Sugar Land, TX · On-site

$25 - $30/hr

Position: Customer Service Rep Location: Katy , TX Employment: Contract to Hire Industry ... Coordinate monthly fleet reports and invoicing. * Manage equipment return orders and off-hire ...

Bing Recruitment

CSR

Patchogue, NY · Hybrid

$65K - $90K/yr

Customer Service Representative (CSR) - Insurance Location: Patchogue, NY (On-site preferred ... Execute invoicing for new business, renewals, and endorsements according to agency procedures. · ...

Dixon

Customer Service Representative

New Richland, MN · On-site

$15.75 - $21.25/hr

Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 ... Additional responsibilities include accounts receivable functions, customer invoicing, file ...

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How much do invoicing customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for invoicing customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.
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Invoicing Customer Service Representative jobs near you
Infographic showing various Invoicing Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Provisional Employee - Customer Service Rep

Eastman Chemical Company

Kingsport, TN • On-site

$15.25 - $20.75/hr

Full-time

Posted 17 days ago

Job description

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visitwww.eastman.com.

The Role

The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers. The CSR is the direct interface with customers and responsible for addressing customer needs and coordinating problem solving in concert with Sales and cross-functional partners. The CSR works in partnership with the field sales representatives, manages all aspects of the order to cash process and forms working relationships within supply chain, the business and manufacturing. 

This role is Provisional

Responsibilities

   Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints and enter forecasts
   Analysis of inventory and customer demand
   Partner with Sales in support of customer needs
   Manage customer records with customer and internal partners
   Foster teamwork and collaboration
   Back up colleagues as needed
   Travel on an infrequent basis in support of sales efforts

Qualifications


   Bachelor's degree in related field is required - (Business, Supply Chain, International Business, Sales, Marketing preferred)
   Excellent communication skills, both written and oral required
   Excellent computer skills including strong proficiency in Excel and Word; SAP and Sales Force experience desired
   Must be self-motivated, extremely organized, able to multi-task in a dynamic business environment and work well with others
   Individual must have the ability to contribute independently and within a team environment
   Relevant customer service, sales, supply chain or manufacturing experience is valued but not required
   Relevant product knowledge is valued but not required
   Coursework completed in chemistry, engineering, mathematics, information technology, operations or supply chain management, advanced degree, and APICS certifications considered a plus

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.

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