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Invoicing Customer Service Representative Jobs (NOW HIRING)

Verdesian

Customer Service Representative

Cary, NC · On-site

$15 - $20.25/hr

The CSR will be responsible for delivering exceptional customer service. The position is ... Ensure Order shipment and tracking, order delivery, and customer invoicing within 24 hours of ...

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer ... Support invoicing, credits, and shipping documentation while maintaining accurate records.

Bing Recruitment

CSR

Patchogue, NY · Hybrid

$65K - $90K/yr

Customer Service Representative (CSR) - Insurance Location: Patchogue, NY (On-site preferred ... Execute invoicing for new business, renewals, and endorsements according to agency procedures. · ...

Dons Mobile Glass

Be Seen First

Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as ... Handles all billing, daily invoicing and end of day processing for store * Contributes to team ...

Dons Mobile Glass

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Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as ... Handles all billing, daily invoicing and end of day processing for store * Contributes to team ...

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Invoicing Customer Service Representative information

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How much do invoicing customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for invoicing customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Invoicing Customer Service Representative, and why are they important?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What does an Invoicing Customer Service Representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

What are some common challenges faced by Invoicing Customer Service Representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.
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Invoicing Customer Service Representative jobs near you
Infographic showing various Invoicing Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Wysocki Family Farms

Bancroft, WI

$15.75 - $21.25/hr

Full-time

Posted yesterday

Job description

Position Summary

The Customer Service Representative serves as a key member of the Sales team, supporting customer satisfaction through accurate order management, invoicing, customer communication, and data administration. Reporting to the Co-CEO, Commercial who also serves as the Director of Sales, this role works closely with Account Managers and internal departments to ensure a seamless customer experience from order entry through delivery and invoicing. The Customer Service Representative plays a critical role in helping the organization deliver exceptional service, build strong customer relationships, and achieve business objectives through operational excellence and attention to detail.

 

Qualifications

  • Post-secondary degree or equivalent combination of training and experience
  • Two years of experience in customer service or sales career field
  • Microsoft Office Skills


Accountabilities

  • Fulfills customer orders or upsells to increase annual sales revenue. This work includes receiving orders from various modes of communication, entering orders in the system, sourcing and procuring potato supply inventory to fulfill customer order quality and quantity specifications. Also serves as a liaison with plant managers and customers (examples: McCain/Frito Lay/Grimmway Produce Group) to ensure Wysocki operations can effectively fulfill the orders.
  • Monitors/tracks customer orders from origination to customer receipt and creates plans for corrective action when bottlenecks are identified, which prevent quality on-time delivery. Works closely with Director of Sales when changes are needed in other operational areas. Includes monitoring product quality data, potato inventory management, estimating time of carrier arrival, verifying loads are packed and shipped within contract requirements and elevating any concerns to appropriate stakeholders with a sense of urgency. 
  • Communicates accurately and timely with all customer stakeholders in written and verbal formats, with a strong emphasis to active listening to draw questions and learn facts pertaining to customers and the Wysocki organization. Stakeholders include but are not limited to sales team, customers, potato growers, internal quality and storage and plant operations. 
  • Mitigates risk for financials by continually reviewing accounts receivable and grower-returns. Includes report generation, researching and working with accounting staff to understand customer payable procedures, and works to resolve payment delays.
  • Prepares and distributes reports or other data needed pertaining to sales and customer accounts to meet target dates of request.
  • Maintains acceptable organization of work records to enable coworkers to serve as back up for all work duties.
  • Performs other duties as assigned to support departmental and company goals, adapting to business needs with flexibility and teamwork.
  • Demonstrates Wysocki Family Farms Core Values through everyday actions, communication, and decision-making to foster a respectful, collaborative, and high-performing workplace.

 

Physical Activities/Demands: This position is approximately 75% sedentary, involving executing typical office related tasks (computer work, communication, analyzing data, etc.). The remaining balance of this position, approximately 25% requires working in/around indoor and outdoor manufacturing and agricultural environments. This position requires the ability to occasionally: ascend/descend various types of ladders, stairs and equipment; move oneself into different positions in various environments for observation of activity (sometimes tight and confined); bend, stoop, squat and kneel; reach for and lift objects to shoulder level up to 25 pounds; walk distances on firm, uneven and soft terrain; drive a vehicle. This position requires the ability to constantly: communicate with others via voice, listening and response; read and write to receive instruction, document work and heed safety warnings; repeat motions with the wrists, hands and fingers; visually inspect work in near/distant scenarios; sit for extended periods. 

 

Environmental Conditions: Physical activities may be performed in both indoor (office/shop/production areas) and outdoor environments (fields/storage areas) which could include…low and high temperatures; precipitation and wind; noisy environments; potential exposure to chemicals/pesticides; dusty or poorly ventilated environments; darkness/low light. 


Wysocki Family Farms is an EEO Employer. 




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