1

Ttc Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Apply Early

Growth and Development Opportunities Summary The primary purpose of the QA Test Lead role is to lead and deliver testing services to customers using industry standard and best practices to meet TTC ...

next page

Showing results 1-20

Ttc Customer Service Representative information

See salary details

$9

$18

$26

How much do ttc customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for ttc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the TTC hiring process like?

The TTC hiring process for a Customer Service Representative typically involves submitting an online application, passing a written test or assessment, participating in interviews, and completing background checks. Candidates may also need to demonstrate communication skills and customer service experience, with some roles requiring certification or training before starting work.

What are some common challenges faced by TTC Customer Service Representatives, and how are they addressed on the job?

TTC Customer Service Representatives often encounter challenges such as handling high volumes of passenger inquiries, managing stressful situations during service delays, and assisting upset or confused riders. To address these challenges, representatives receive comprehensive training in conflict resolution, effective communication, and TTC system operations. They also work closely with supervisors and team members to ensure coordinated responses and leverage real-time information systems to provide accurate assistance. This supportive environment helps maintain service quality and customer satisfaction, even during peak periods or unexpected disruptions.

What issues does TTC customer service handle?

A TTC Customer Service Representative handles issues related to fare payments, ticketing, schedule inquiries, service disruptions, lost items, and general passenger assistance. They provide information about routes, schedules, and policies, often using communication tools like phone, email, or in-person interactions to support riders effectively.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Service Directors or Customer Experience Managers, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing large teams or strategic initiatives.

What qualifications are needed for TTC jobs?

TTC Customer Service Representatives typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer inquiries. Prior experience in customer service or transit operations can be beneficial, and some roles may require a valid driver's license or background checks. Basic computer skills and the ability to work flexible hours are also often required.

What are the key skills and qualifications needed to thrive as a TTC Customer Service Representative, and why are they important?

To thrive as a TTC Customer Service Representative, you need strong communication skills, a customer-focused attitude, and at least a high school diploma or equivalent. Familiarity with fare collection systems, transit information software, and ticketing platforms is typically required. Patience, problem-solving abilities, and a calm demeanor under pressure help you excel in assisting diverse riders and managing challenging situations. These skills ensure efficient service delivery, positive passenger experiences, and effective resolution of transit-related issues.

What are TTC Customer Service Representatives?

TTC Customer Service Representatives are employees of the Toronto Transit Commission (TTC) who assist passengers with information, directions, fare issues, and general inquiries about TTC services. They are typically stationed at subway stations, busy transit hubs, or are available by phone and email to address riders' questions and concerns. Their goal is to provide excellent customer service, ensure passenger safety, and help make transit experiences as smooth as possible. They may also handle lost and found items, support accessibility needs, and help resolve complaints. These representatives play a key role in maintaining positive relations between the TTC and its riders.

What is the difference between Ttc Customer Service Representative vs Ttc Call Center Agent?

AspectTtc Customer Service RepresentativeTtc Call Center Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-person at transit stations or officesCall center or remote environment
Employer & Industry UsagePublic transit authority, Toronto Transit CommissionPublic transit, often within transit agencies or third-party providers

Both roles involve assisting customers with transit-related inquiries, but Ttc Customer Service Representatives typically work directly at transit stations, providing face-to-face support, while Ttc Call Center Agents handle inquiries via phone or online. The core skills and credentials are similar, but the work environment differs significantly.

More about Ttc Customer Service Representative jobs
What cities are hiring for Ttc Customer Service Representative jobs? Cities with the most Ttc Customer Service Representative job openings:
What states have the most Ttc Customer Service Representative jobs? States with the most job openings for Ttc Customer Service Representative jobs include:
Infographic showing various Ttc Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Temporary. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Posted 15 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing