Everything we bring to market is battle-tested at Spotify scale, giving our customers confidence that our solutions work in the most complex R&D environments. What You'll Do * Own revenue targets ...
Everything we bring to market is battle-tested at Spotify scale, giving our customers confidence that our solutions work in the most complex R&D environments. What You'll Do * Own revenue targets ...
Senior Research Scientist - Music
$100.80K - $128.50K/yr
... direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. • Engage with the broader research community by publishing your findings ...
Senior Research Scientist - Music
$100.80K - $128.50K/yr
... direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. • Engage with the broader research community by publishing your findings ...
Senior Research Scientist - Music
$100.80K - $128.50K/yr
... direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. • Engage with the broader research community by publishing your findings ...
Senior Research Scientist - Music
$100.80K - $128.50K/yr
... direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. • Engage with the broader research community by publishing your findings ...
... direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. • Engage with the broader research community by publishing your findings ...
... direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. • Engage with the broader research community by publishing your findings ...
Senior Software Engineer - Platform Infrastructure
New York, NY · On-site
$164.45K - $234.93K/yr
... customers. What if the systems you built changed how millions of developers work, not just at Spotify, but across the industry? The Platform Developer Experience (PDX) studio builds the ...
Senior Software Engineer - Platform Infrastructure
New York, NY · On-site
$164.45K - $234.93K/yr
... customers. What if the systems you built changed how millions of developers work, not just at Spotify, but across the industry? The Platform Developer Experience (PDX) studio builds the ...
Senior Research Scientist - Music
New York, NY · On-site +1
$107.80K - $137.30K/yr
Have a direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. * Engage with the broader research community by publishing your findings ...
Senior Research Scientist - Music
New York, NY · On-site +1
$107.80K - $137.30K/yr
Have a direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. * Engage with the broader research community by publishing your findings ...
Senior Software Engineer - Platform Infrastructure
New York, NY · On-site +1
$164.45K - $234.93K/yr
... customers. What if the systems you built changed how millions of developers work, not just at Spotify, but across the industry? The Platform Developer Experience (PDX) studio builds the ...
Senior Software Engineer - Platform Infrastructure
New York, NY · On-site +1
$164.45K - $234.93K/yr
... customers. What if the systems you built changed how millions of developers work, not just at Spotify, but across the industry? The Platform Developer Experience (PDX) studio builds the ...
Senior Sales Engineer - Backstage
New York, NY · On-site
$160.09K - $228.70K/yr
A Spotify Backstage Sales Engineer is responsible for mainly pre-sales work with prospects to ... Understand customer requirements and articulate how Backstage can solve their problems.
Senior Sales Engineer - Backstage
New York, NY · On-site
$160.09K - $228.70K/yr
A Spotify Backstage Sales Engineer is responsible for mainly pre-sales work with prospects to ... Understand customer requirements and articulate how Backstage can solve their problems.
Senior Research Scientist - Music
New York, NY · On-site
$107.80K - $137.30K/yr
Have a direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. * Engage with the broader research community by publishing your findings ...
Senior Research Scientist - Music
New York, NY · On-site
$107.80K - $137.30K/yr
Have a direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. * Engage with the broader research community by publishing your findings ...
Customer Service Director Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years. Currently, Taber is seeking a Customer Service Director ...
Customer Service Director Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years. Currently, Taber is seeking a Customer Service Director ...
Account Executive - Backstage
$126.16K - $157.50K/yr
Backstage is Spotify's developer platform that centralizes tools, services, and documentation into ... You will collaborate with cross-functional teams including product, marketing, and customer success ...
Account Executive - Backstage
$126.16K - $157.50K/yr
Backstage is Spotify's developer platform that centralizes tools, services, and documentation into ... You will collaborate with cross-functional teams including product, marketing, and customer success ...
$132.07K - $188.68K/yr
Have a direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. * Engage with the broader research community by publishing your findings ...
$132.07K - $188.68K/yr
Have a direct impact on Spotify's products, tools, and services, working on projects that influence the entire organization. * Engage with the broader research community by publishing your findings ...
... customers. You'll join the Financial Engineering (FinE) alliance, where we build and run the ... service excellence, quality, impact, and growth. > * Own the operational health of Spotify ...
... customers. You'll join the Financial Engineering (FinE) alliance, where we build and run the ... service excellence, quality, impact, and growth. > * Own the operational health of Spotify ...
Oversee the customer journey for service interruptions and disasters, defining business rules and requirements for each scenario * Serve as a strategic partner to senior leadership, aligning ...
New
Oversee the customer journey for service interruptions and disasters, defining business rules and requirements for each scenario * Serve as a strategic partner to senior leadership, aligning ...
New
... customers. You'll join the Financial Engineering (FinE) alliance, where we build and run the ... service excellence, quality, impact, and growth. * Own the operational health of Spotify ...
... customers. You'll join the Financial Engineering (FinE) alliance, where we build and run the ... service excellence, quality, impact, and growth. * Own the operational health of Spotify ...
We are looking for a Customer Service & Hospitality Director who is client-oriented and wanting to be a part of a growing system! O'Mally Management Group has a client that has a direct-hire ...
Quick apply
We are looking for a Customer Service & Hospitality Director who is client-oriented and wanting to be a part of a growing system! O'Mally Management Group has a client that has a direct-hire ...
We are looking for a Customer Service & Hospitality Director who is client-oriented and wanting to be a part of a growing system! O'Mally Management Group has a client that has a direct-hire ...
We are looking for a Customer Service & Hospitality Director who is client-oriented and wanting to be a part of a growing system! O'Mally Management Group has a client that has a direct-hire ...
Director of Customer Service
$100K - $120K/yr
Director of Customer Service Position reports to the Chief Business Officer (CBO) Job Location: Chicago, IL Job Type: Full-Time Pay Rate: $100,000 - $120,000 Yearly The primary function of the ...
Director of Customer Service
$100K - $120K/yr
Director of Customer Service Position reports to the Chief Business Officer (CBO) Job Location: Chicago, IL Job Type: Full-Time Pay Rate: $100,000 - $120,000 Yearly The primary function of the ...
Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in ...
Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in ...
Position Overview The Director of Customer Service will be responsible for overseeing the end-to-end client experience, ensuring high levels of satisfaction, retention, and service quality. This role ...
Quick apply
Position Overview The Director of Customer Service will be responsible for overseeing the end-to-end client experience, ensuring high levels of satisfaction, retention, and service quality. This role ...
Director Spotify Customer Service information
See salary details
$39K - $53.3K
6% of jobs
$53.3K - $67.6K
2% of jobs
$67.6K - $82K
4% of jobs
$95.2K is the 25th percentile. Wages below this are outliers.
$82K - $96.3K
14% of jobs
$96.3K - $110.6K
16% of jobs
The median wage is $122K / yr.
$110.6K - $124.9K
10% of jobs
$124.9K - $139.2K
18% of jobs
$144.3K is the 75th percentile. Wages above this are outliers.
$139.2K - $153.5K
15% of jobs
$153.5K - $167.9K
6% of jobs
$167.9K - $182.2K
4% of jobs
$182.2K - $196.5K
5% of jobs
$39K
$123.3K
$196.5K
How much do director spotify customer service jobs pay per year?
As of May 29, 2026, the average yearly pay for director spotify customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What is the difference between Director Spotify Customer Service vs Customer Support Manager?
| Aspect | Director Spotify Customer Service | Customer Support Manager |
|---|---|---|
| Responsibilities | Oversees entire customer service strategy, manages teams, and sets policies | Manages daily support operations, handles escalations, and supervises support staff |
| Required Credentials | Bachelor's degree, leadership experience, industry knowledge | Bachelor's degree, customer service experience, team management skills |
| Work Environment | Strategic planning, cross-department collaboration, high-level decision making | Operational focus, team supervision, direct customer interaction |
The main difference is that the Director Spotify Customer Service focuses on strategic leadership and policy development, while the Customer Support Manager handles daily operations and team management. Both roles require relevant experience and industry knowledge, but the director position involves higher-level planning and oversight.
More about Director Spotify Customer Service jobs
What cities are hiring for Director Spotify Customer Service jobs? Cities with the most Director Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Director Spotify Customer Service jobs? States with the most job openings for Director Spotify Customer Service jobs include:
What job categories do people searching Director Spotify Customer Service jobs look for? The top searched job categories for Director Spotify Customer Service jobs are:
- Dhl Customer Service
- Evening Credit Card Customer Service
- Digital Customer Service Representative
- Work From Home Customer Service Rep
- Csr Trainer
- Part Time Hulu Customer Service
- Open Enrollment Csr
- Online Customer Service Rep
- Customer Service Representative E
- Work From Home Spanish Customer Service Representative
Other
Medical, Retirement, PTO
Posted 22 days ago
Job description
The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers.
Backstage was created at Spotify and has grown into a leading SaaS and open source platform for developer portals. Thousands of companies use Backstage to bring structure to complex microservices environments, improve developer experience, and ship high-quality software faster - including in the age of AI - without losing autonomy or control.
This role leads sales for Shipping Our Expertise (SOE), Spotify's B2B SaaS business built on our platform capabilities. Our flagship products - Backstage Portal and Confidence - are AI-first and built to support both human developers and automated systems. Everything we bring to market is battle-tested at Spotify scale, giving our customers confidence that our solutions work in the most complex R&D environments.
What You'll Do
- Own revenue targets across new business, expansion, and retention for the SOE product portfolio
- Lead, coach, and grow a distributed team across Account Executives, Sales Engineers, and Customer Support
- Define and execute a sales strategy focused on engineering leaders, platform teams, and developer experience buyers
- Partner closely with Marketing to align on pipeline generation, messaging, and go-to-market strategy
- Collaborate with Product and Engineering to represent customer needs and influence roadmap priorities
- Build deep expertise in Backstage Portal and Confidence, translating technical value into clear customer outcomes
- Tell a compelling story about Spotify's dogfooding approach and how our products are proven internally at scale
- Establish strong forecasting discipline and maintain a healthy, predictable pipeline
- Track and improve key metrics such as pipeline coverage, conversion rates, time to close, and net revenue retention
- Design scalable sales processes, onboarding programs, and playbooks as the business grows
- Represent Spotify externally at industry events, conferences, and key customer engagements
Who You Are
- You have 8+ years of experience in B2B SaaS sales, including 3+ years leading and developing high-performing teams
- You are excited about how AI is transforming software development and can connect that shift to real customer value
- You are comfortable engaging with engineering leaders, CTOs, and platform teams, and build credibility through understanding their challenges
- You have experience selling to R&D, engineering, or developer experience buyers and understand their decision-making processes
- You bring experience working alongside Sales Engineering and understand the importance of technical depth in complex sales
- You have owned or partnered closely with Customer Support or Customer Success and view post-sale health as part of revenue strategy
- You are data-driven and use metrics to guide forecasting, performance, and decision-making
- You are able to build structure and process from the ground up without adding unnecessary complexity
- You thrive in environments where the product is innovative and requires educating the market
Where You'll Be
- This role is based in the Eastern Standard Time (EST) zone
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home
The United States base range for this position is 242,533.00-346,475.00 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice
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