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Internship Spotify Customer Service Jobs (NOW HIRING)

Spotify

Senior Sales Trainer - Advertising

Los Angeles, CA · On-site

$87K - $124K/yr

... Spotify's global Sales organization perform at its best. We design and deliver learning experiences that keep our sellers confident, informed, and customer-focused. Working closely with Sales ...

Spotify

Senior Sales Trainer - Advertising

New York, NY · On-site

$87K - $124K/yr

... Spotify's global Sales organization perform at its best. We design and deliver learning experiences that keep our sellers confident, informed, and customer-focused. Working closely with Sales ...

Spotify

Senior Sales Engineer - Backstage

New York, NY · On-site

$160K - $228K/yr

A Spotify Backstage Sales Engineer is responsible for mainly pre-sales work with prospects to ... Understand customer requirements and articulate how Backstage can solve their problems.

Spotify

Machine Learning Engineer

... customers. Responsibilities : • Contribute to the design, build, evaluation, shipping, and ... Spotify is a commercial music streaming service that provides restricted digital content from a ...

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we ... Educate customers on product features and services. * Adhere to company protocols for smooth ...

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX · On-site

$15.75 - $21.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

Risher

Event Coordinator Internship

Katy, TX · On-site

We offer event and activity management to the highest standard and aim to provide unparalleled customer service to all individuals. Interns will experience how ourdirectorsintegrate their creativity ...

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Internship Spotify Customer Service information

What kinds of tasks and responsibilities can I expect during a Spotify Customer Service internship?

As a Spotify Customer Service intern, you can expect to handle a variety of tasks, including responding to user inquiries via email, chat, or social media, assisting with troubleshooting technical issues, and providing account support. You’ll also collaborate with other team members to resolve escalated cases and may contribute to process improvement initiatives or help update support documentation. This fast-paced environment offers the chance to learn about user experience, digital product support, and teamwork within a global tech company. Successfully navigating complex customer issues and communicating clearly are key challenges, but the experience provides a solid foundation for future roles in customer success or tech support.

What are the key skills and qualifications needed to thrive as an Internship Spotify Customer Service representative, and why are they important?

To succeed in a Spotify Customer Service Internship, you typically need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by current enrollment in a relevant degree program. Familiarity with customer support platforms like Zendesk or Salesforce, as well as proficiency in digital communication tools, is highly valuable. Adaptability, patience, and teamwork are crucial soft skills for addressing diverse customer needs and collaborating with colleagues. These skills ensure effective resolution of user issues, enhance customer satisfaction, and contribute to a positive brand image for Spotify.

What does an Internship in Spotify Customer Service involve?

An Internship in Spotify Customer Service typically involves assisting customers with account issues, technical problems, and general inquiries about the Spotify platform. Interns learn to communicate effectively with users through various channels such as email, chat, or social media, and may also help analyze feedback to improve support processes. This role provides valuable experience in problem-solving, teamwork, and understanding how a major tech company delivers user support. Additionally, interns often gain insights into Spotify's products and services, as well as broader skills relevant to customer success roles.
What cities are hiring for Internship Spotify Customer Service jobs? Cities with the most Internship Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Internship Spotify Customer Service jobs? States with the most job openings for Internship Spotify Customer Service jobs include:
Internship Spotify Customer Service jobs near you

Senior Sales Trainer - Advertising

Spotify

Los Angeles, CA • On-site

$87K - $124K/yr

Other

Medical, Retirement, PTO

Posted 25 days ago

Job description

Sell what you love. For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. We don't just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

Our Ad Sales Training & Enablement team helps Spotify's global Sales organization perform at its best. We design and deliver learning experiences that keep our sellers confident, informed, and customer-focused. Working closely with Sales Leadership, Product Marketing, and Business Marketing, we build programs that support growth across Spotify's evolving advertising business.

What You'll Do
  • Lead global product enablement initiatives across Spotify Advertising, supporting sellers across multiple regions, segments, and roles
  • Partner cross-functionally with Product Marketing, Business Operations, Product, and Sales Leadership to support go-to-market readiness for new ad products, features, tools, and process updates
  • Design and deliver training programs that help sellers understand, position, and operationalize Spotify's advertising solutions
  • Translate complex product concepts and workflows into clear, practical, seller-friendly guidance
  • Build and maintain scalable enablement resources including playbooks, launch materials, product documentation, FAQs, talk tracks, and self-service learning content
  • Support enablement for both internal sales teams and external/vendor partner organizations globally
  • Create role-specific product training experiences tailored to different sales motions and audiences
  • Facilitate live and virtual training sessions for new product launches, onboarding, and ongoing product education
  • Reinforce key sales skills including storytelling, discovery, objection handling, and translating product capabilities into customer value
  • Measure program effectiveness and gather seller feedback to continuously improve enablement strategies and resources
Who You Are
  • You have 5+ years of experience in sales training, sales enablement, product enablement, product marketing, ad operations, or a related field
  • You have experience working with advertising products, ad platforms, programmatic solutions, measurement products, or digital media offerings
  • You understand how to simplify complex product information into clear, actionable guidance for commercial teams
  • You are passionate about helping sellers understand what customers care about and how products solve business problems
  • You have experience supporting product launches, change management, or go-to-market readiness initiatives
  • You know how to build engaging learning experiences across different audiences, roles, and learning styles
  • You are comfortable facilitating trainings and presenting to both small and large groups
  • You can balance strategic thinking with hands-on execution in a fast-moving environment
  • You are highly organized and able to manage multiple projects, launches, and stakeholder groups simultaneously
  • You build strong cross-functional relationships and collaborate effectively
  • You have experience supporting vendor or partner sales organizations globally
  • You have experience in media sales, media buying, or digital advertising
Where You'll Be
  • This role is based in New York, NY or Los Angeles, CA
  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
  • We ask that you come into your local office 2 times per week.
  • There may be up to 25% travel required in this role.
The United States base range for this position is $87,210-$124,586 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.
 
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice
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