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Internship Spotify Customer Service Jobs (NOW HIRING)

Spotify

Engineering Manager - Advertising

... to customers. • Grow the technical expertise of the team around system design, quality and ... Spotify is a commercial music streaming service that provides restricted digital content from a ...

Risher

Event Coordinator Internship

Katy, TX

We offer event and activity management to the highest standard and aim to provide unparalleled customer service to all individuals. Interns will experience how ourdirectorsintegrate their creativity ...

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX · On-site

$15.75 - $21.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

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Internship Spotify Customer Service information

What are the key skills and qualifications needed to thrive as an Internship Spotify Customer Service representative, and why are they important?

To succeed in a Spotify Customer Service Internship, you typically need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by current enrollment in a relevant degree program. Familiarity with customer support platforms like Zendesk or Salesforce, as well as proficiency in digital communication tools, is highly valuable. Adaptability, patience, and teamwork are crucial soft skills for addressing diverse customer needs and collaborating with colleagues. These skills ensure effective resolution of user issues, enhance customer satisfaction, and contribute to a positive brand image for Spotify.

What kinds of tasks and responsibilities can I expect during a Spotify Customer Service internship?

As a Spotify Customer Service intern, you can expect to handle a variety of tasks, including responding to user inquiries via email, chat, or social media, assisting with troubleshooting technical issues, and providing account support. You’ll also collaborate with other team members to resolve escalated cases and may contribute to process improvement initiatives or help update support documentation. This fast-paced environment offers the chance to learn about user experience, digital product support, and teamwork within a global tech company. Successfully navigating complex customer issues and communicating clearly are key challenges, but the experience provides a solid foundation for future roles in customer success or tech support.

What does an Internship in Spotify Customer Service involve?

An Internship in Spotify Customer Service typically involves assisting customers with account issues, technical problems, and general inquiries about the Spotify platform. Interns learn to communicate effectively with users through various channels such as email, chat, or social media, and may also help analyze feedback to improve support processes. This role provides valuable experience in problem-solving, teamwork, and understanding how a major tech company delivers user support. Additionally, interns often gain insights into Spotify's products and services, as well as broader skills relevant to customer success roles.
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Engineering Manager - Advertising

Spotify

Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Spotify is seeking an Engineering Manager to lead their Advertising engineering team. The role involves growing the team, guiding development, and creating a user-first ad experience to enhance engagement and provide value to advertisers.
Responsibilities:
• Build and lead a robust team of data and backend engineers by attracting top talent, mentoring individuals and managing conflict.
• Work with product managers and lead the team to design and implement product features, while improving the quality of the current big-data intensive tools that exist for audiences and targeting.
• Lead the team to utilize, homogenize and make available for peer teams to use, diverse large-volume datasets built around user preferences, behavior, identity and location - gathered from a user's mobile as well as other connected platforms.
• Strong understanding of how data-intensive systems are expressed in the UX shown to customers.
• Grow the technical expertise of the team around system design, quality and testing, scalability, performance and fault tolerance.
• Manage OKRs, roadmaps, career conversations, performance and accountability, and thereby carefully plan, track, and report on work of the team and identify problems early.
• Work closely with many peer teams to ensure that our systems are designed in a scalable and maintainable manner.
• Nurture a culture of technical quality from design, through code review, to production.
• Drive optimization, testing and tooling to improve data quality.
Qualifications:
Required:
• You have experience in leading, managing, coaching and mentoring software developers
• You have 6+ years Experience in object-oriented programming including Java, Python.
• You have experience working with high volume heterogeneous data, with data tools such as Hadoop
• You have experience with BigTable, BigQuery and Hive.
• You have experience in data modeling, data access and data storage techniques.
• You have designed and built distributed production services / pipelines with data processing frameworks like Scio, Storm, Spark and the Google Cloud Platform.
• You have led agile ceremonies including sprint planning, daily standups and retrospectives
• You have experience with yearly and quarterly project roadmap planning including sizing, scoping, prioritizing, sequencing and defining external dependencies
• You have mentored and coached software engineers
Company:
Spotify is a commercial music streaming service that provides restricted digital content from a range of record labels and artists. Founded in 2006, the company is headquartered in Stockholm, SWE, with a team of 5001-10000 employees. The company is currently Late Stage.

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