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Customer Service Specialist Jobs (NOW HIRING)

PrideStaff

Customer Service Specialist

Newbury Park, CA · On-site

$21 - $22/hr

Customer Service Specialist Pay: $21 - $22/Hr Location: Newbury Park, CA Schedule: Mon - Fri, 7:30 AM - 4:00 PM Full-Time, Temporary Customer Service Specialist PrideStaff is currently working with a ...

Farmers Cooperative

Customer Service Specialist

Lincoln, NE · On-site

$14.75 - $19.50/hr

As a Customer Service Specialist at our Lincoln Grain Terminal, you will: * Serve as the face of the company, interacting directly with people who come in or call your location and directing them as ...

Farmers Cooperative

Customer Service Specialist

Raymond, NE · On-site

$13.75 - $18.25/hr

As a Customer Service Specialist at our Raymond Grain facility, you will: * Serve as the face of the company, interacting directly with people who come in or call your location and directing them as ...

Verstela

Customer Service Specialist

San Antonio, TX

$18 - $21/hr

Customer Service Specialist duties include: • Serve as the primary point of contact for customer inquiries via phone, email and internal systems • Process orders, quotes, and returns accurately ...

Premier Health

CUSTOMER SERVICE SPECIALIST

Dayton, OH

$16.50 - $21.75/hr

CUSTOMER SERVICE SPECIALIST COMMUNITY EDUCATION SERVICES 8A TO 4:30PM INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 80 HOURS PER PAY PERIOD The Customer Service Specialist (Greeter) is responsible for ...

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Customer Service Specialist information

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$11

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$29

How much do customer service specialist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer service specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service specialists and how are they typically addressed?

Customer Service Specialists often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues efficiently. To address these challenges, companies provide ongoing training in conflict resolution, product knowledge, and stress management. Team support is also crucial—specialists regularly collaborate with supervisors and other departments to find quick solutions and share best practices. Maintaining a positive attitude and leveraging available resources helps specialists provide excellent service, even in high-pressure situations.

What is the difference between Customer Service Specialist vs Customer Support Representative?

AspectCustomer Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, corporate offices, online supportCall centers, technical support, retail, online platforms
Employer & Industry UsageRetail, telecommunications, banking, healthcareTechnology, software, retail, telecom
Common Search & Comparison IntentCustomer Service Specialist vs Customer Support Representative

Both roles focus on assisting customers, but Customer Service Specialists often handle broader customer relations and inquiries, while Customer Support Representatives typically provide technical or product-specific support. The roles overlap in work environment and required credentials, making them closely related in customer-facing industries.

More about Customer Service Specialist jobs
What cities are hiring for Customer Service Specialist jobs? Cities with the most Customer Service Specialist job openings:
What are the most commonly searched types of Customer Service Specialist jobs? The most popular types of Customer Service Specialist jobs are:
Who are the top companies hiring for Customer Service Specialist jobs? The top employers for Customer Service Specialist jobs are:
What states have the most Customer Service Specialist jobs? States with the most job openings for Customer Service Specialist jobs include:
What job categories do people searching Customer Service Specialist jobs look for? The top searched job categories for Customer Service Specialist jobs are:
What are popular job titles related to Customer Service Specialist jobs? For Customer Service Specialist jobs, the most frequently searched job titles are:
Customer Service Specialist jobs near you
Infographic showing various Customer Service Specialist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Service Specialist

PrideStaff

Newbury Park, CA • On-site

$21 - $22/hr

Full-time

Posted 17 days ago

Job description

Job: Customer Service Specialist

Pay: $21 - $22/Hr 

Location: Newbury Park, CA

Schedule: Mon - Fri, 7:30 AM - 4:00 PM

Full-Time, Temporary


Customer Service Specialist  Job Description:

PrideStaff is currently working with a growing e-commerce company, specializing in curated travel-sized and trial-sized products for both retail and wholesale clients, who are seeking a Customer Service Specialist to join their team. The Customer Service Specialist will be working with clients including major corporations, non-profit organizations, and individual consumers who expect efficient, high-quality service. The ideal Customer Service Specialist has good communication skills, is detail-oriented, and is passionate about providing excellent customer service with a company that values your contributions and initiatives.  The Customer Service Specialist is a full-time, temporary role in Newbury Park, CA. 


Customer Service Specialist Job Responsibilities:

  • Respond to Customer Inquiries via Email & Phone with Professionalism & a Customer-First Attitude
  • Support Clients with Order Modifications, Including Cancellations, Address Changes, or Item Substitutions
  • Process Returns, Exchanges & Refunds in a Timely & Accurate Manner
  • Communicate with Customers About Out-of-Stock or Delayed Items & Other Appropriate Alternatives
  • Utilize Shipping Software to Verify & Reformat Addresses, Print Shipping Labels & Ensure Timely Dispatch
  • Accurately Enter & Track Customer Data for Billing & Service Purposes
  • Assist with General Administrative & Clerical Tasks to Support the Department
  • Attend Staff Meetings, Provide Updates on Customer Issues & Contribute Ideas for Service Improvements
  • Proactively Identify Potential Service Issues & Escalate when Necessary
  • Take Ownership of your role, Ensuring Responsibilities are met Without Direct Supervision


 Customer Service Specialist Job Requirements:

  • High School Diploma or Equivalent Required 
  • Must Have Experience Using Shopify or Other E-Commerce Platforms as well as Microsoft Excel
  • Previous Experience in a Customer Service or Fulfillment Role is Required
  • Familiarity with Shipping Platforms is a Must
  • Excellent Communication Skills (Verbal & Written)
  • Must be Punctual & Reliable
  • Detail-oriented with the Ability to Spot Inconsistencies & Ensure Every Order is Processed Correctly
  • Excellent Problem Solving Skills - Ability to Think Critically & Find Creative Solutions when Issues Arise
  • Must be Able to Work Independently & be Able to Collaborate & Communicate with Teammates


PrideStaff Hiring Requirements:

  • Must be 18+ Years Old
  • Must be Willing to Submit to a Pre-Employment Background Check
  • Must be Willing to Submit to a Drug Screen
  • Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!


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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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