Job Summary The Customer Service Specialist manages a high volume of interactions via phone, email, webstore chats, and is responsible for collaborating with internal teams to address customer ...
Job Summary The Customer Service Specialist manages a high volume of interactions via phone, email, webstore chats, and is responsible for collaborating with internal teams to address customer ...
Customer Service Specialist
Milwaukee, WI · Hybrid
$16.75 - $22.25/hr
Position Overview The Customer Service Specialist manages incoming phone calls and email inquiries, resolves customer issues, processes order adjustments, and maintains accurate order-related records.
Customer Service Specialist
Milwaukee, WI · Hybrid
$16.75 - $22.25/hr
Position Overview The Customer Service Specialist manages incoming phone calls and email inquiries, resolves customer issues, processes order adjustments, and maintains accurate order-related records.
Louisiana (Ponchatoula), 70454 - Technical Service Specialist Manager - Direct Hire
Ponchatoula, LA · On-site
Louisiana (Ponchatoula), 70454 - Technical Service Specialist Manager - Direct Hire; Negotiable ... repairing gearboxes and winches experience + customer service and/or technical field service ...
Louisiana (Ponchatoula), 70454 - Technical Service Specialist Manager - Direct Hire
Ponchatoula, LA · On-site
Louisiana (Ponchatoula), 70454 - Technical Service Specialist Manager - Direct Hire; Negotiable ... repairing gearboxes and winches experience + customer service and/or technical field service ...
Customer Service Specialist
Livermore, CA · On-site
$6.4K/mo
Management may assign or reassign duties and responsibilities to this job at any time due to ... Customer Service Specialist- 6465 National Drive Livermore, CA- 100% onsite. Days/Hours: Mon ...
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Customer Service Specialist
Livermore, CA · On-site
$6.4K/mo
Management may assign or reassign duties and responsibilities to this job at any time due to ... Customer Service Specialist- 6465 National Drive Livermore, CA- 100% onsite. Days/Hours: Mon ...
Customer Service Specialist
Lincoln, NE · On-site
$14.75 - $19.50/hr
As a Customer Service Specialist at our Lincoln Grain Terminal, you will: * Serve as the face of the company, interacting directly with people who come in or call your location and directing them as ...
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Customer Service Specialist
Lincoln, NE · On-site
$14.75 - $19.50/hr
As a Customer Service Specialist at our Lincoln Grain Terminal, you will: * Serve as the face of the company, interacting directly with people who come in or call your location and directing them as ...
Customer Service Specialist
Freeport, IL · On-site
$16.25 - $18/hr
Customer Service Specialist Full Looking for a new opportunity? Join a company where we are one team. We value honesty and clarity. We embrace understanding and resourcefulness. We believe in the ...
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Customer Service Specialist
Freeport, IL · On-site
$16.25 - $18/hr
Customer Service Specialist Full Looking for a new opportunity? Join a company where we are one team. We value honesty and clarity. We embrace understanding and resourcefulness. We believe in the ...
CUSTOMER SERVICE SPECIALIST
Dayton, OH · On-site
$16.50 - $21.75/hr
CUSTOMER SERVICE SPECIALIST COMMUNITY EDUCATION SERVICES 8A TO 4:30PM INCLUDES WEEKENDS & HOLIDAYS ... Ability to maintain professionalism in a high stress environment and manage multiple tasks while ...
CUSTOMER SERVICE SPECIALIST
Dayton, OH · On-site
$16.50 - $21.75/hr
CUSTOMER SERVICE SPECIALIST COMMUNITY EDUCATION SERVICES 8A TO 4:30PM INCLUDES WEEKENDS & HOLIDAYS ... Ability to maintain professionalism in a high stress environment and manage multiple tasks while ...
Customer Service Specialist
$16.25 - $21.75/hr
As a Customer Service Specialist, you will be the primary point of contact for our customers ... Provide product information and assist customers with orders and account management * Handle ...
Customer Service Specialist
$16.25 - $21.75/hr
As a Customer Service Specialist, you will be the primary point of contact for our customers ... Provide product information and assist customers with orders and account management * Handle ...
Customer Service Specialist
Ticonderoga, NY · On-site
$17 - $22.50/hr
Customer Service Specialist Position Description: The Customer Service Specialist works in ... Work with operations managers and the supply chain to optimize Paper Machine, Sheeter and Rewinder ...
Customer Service Specialist
Ticonderoga, NY · On-site
$17 - $22.50/hr
Customer Service Specialist Position Description: The Customer Service Specialist works in ... Work with operations managers and the supply chain to optimize Paper Machine, Sheeter and Rewinder ...
Customer Service Specialist
Brevard, NC · On-site
$17/hr
Customer Service Specialists are responsible for learning and understanding the entire front-end ... Communicate with Customer Service and Management on an on-going basis regarding any noticed trends ...
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Customer Service Specialist
Brevard, NC · On-site
$17/hr
Customer Service Specialists are responsible for learning and understanding the entire front-end ... Communicate with Customer Service and Management on an on-going basis regarding any noticed trends ...
Customer Service Specialists are responsible for learning and understanding the entire front-end ... Communicate with Customer Service and Management on an on-going basis regarding any noticed trends ...
Quick apply
Customer Service Specialists are responsible for learning and understanding the entire front-end ... Communicate with Customer Service and Management on an on-going basis regarding any noticed trends ...
Customer Service Specialist
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
Irving, TX · On-site
$21 - $23/hr
Job Type Full-time Description The Customer Service Specialist will serve as the main line of ... management for approval. • Submit order and partner with warehouse to complete order. • Book ...
Customer Service Specialist
Irving, TX · On-site
$21 - $23/hr
Job Type Full-time Description The Customer Service Specialist will serve as the main line of ... management for approval. • Submit order and partner with warehouse to complete order. • Book ...
Customer Service Specialist
Allentown, PA · On-site
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
Allentown, PA · On-site
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
Allentown, PA · On-site
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
Allentown, PA · On-site
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
Allentown, PA · On-site
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
Allentown, PA · On-site
$16.75 - $22.25/hr
The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...
Customer Service Specialist
North Highlands, CA · On-site
$17.50 - $23.25/hr
The Customer Service Specialist will function as the face of Good Life Pest to our customers and ... Manage substantial amounts of incoming calls * Ability to resolve customer complaints * Identify ...
Customer Service Specialist
North Highlands, CA · On-site
$17.50 - $23.25/hr
The Customer Service Specialist will function as the face of Good Life Pest to our customers and ... Manage substantial amounts of incoming calls * Ability to resolve customer complaints * Identify ...
Customer Service Specialist
San Diego, CA · On-site
$20 - $24/hr
The Customer Service Specialist is responsible for inputting sales orders into Roll Master ... Property management experience preferred * Answers phones, emails, schedules, and confirms ...
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Customer Service Specialist
San Diego, CA · On-site
$20 - $24/hr
The Customer Service Specialist is responsible for inputting sales orders into Roll Master ... Property management experience preferred * Answers phones, emails, schedules, and confirms ...
Customer Service Specialist
Lafayette, IN · On-site
$2.0K/wk
Customer Service Specialist - Service A clean, well-maintained dealership is a reflection of who we are - and our Service Customer Service Specialists make that happen every day. We're looking for a ...
Customer Service Specialist
Lafayette, IN · On-site
$2.0K/wk
Customer Service Specialist - Service A clean, well-maintained dealership is a reflection of who we are - and our Service Customer Service Specialists make that happen every day. We're looking for a ...
Customer Service Specialist
Minneapolis, MN · On-site
$50K - $90K/yr
Great quality of work life A Successful FASTSIGNS Account Manager will: * Work with customers ... for FASTSIGNS Customer Service Specialist: * Prior experience in a sales/commission based ...
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Customer Service Specialist
Minneapolis, MN · On-site
$50K - $90K/yr
Great quality of work life A Successful FASTSIGNS Account Manager will: * Work with customers ... for FASTSIGNS Customer Service Specialist: * Prior experience in a sales/commission based ...
Customer Service Specialist Manager information
See salary details
$11.54 - $13.18
2% of jobs
$13.18 - $14.82
8% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.46
15% of jobs
$16.46 - $18.09
21% of jobs
The median wage is $18.48 / hr.
$18.09 - $19.73
18% of jobs
$21.24 is the 75th percentile. Wages above this are outliers.
$19.73 - $21.37
13% of jobs
$21.37 - $23.01
9% of jobs
$23.01 - $24.65
7% of jobs
$24.65 - $26.29
3% of jobs
$26.29 - $27.93
2% of jobs
$27.93 - $29.57
2% of jobs
$11
$19
$29
How much do customer service specialist manager jobs pay per hour?
What are the salary expectations for customer service managers?
What are the 7 C's of customer service?
What is the highest paying job in customer service?
What is the difference between Customer Service Specialist Manager vs Customer Service Representative?
| Aspect | Customer Service Specialist Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; often some management or leadership training | High school diploma or equivalent; on-the-job training |
| Work Environment | Supervises teams, manages customer service operations, often in office settings | Handles customer inquiries directly, typically in call centers or retail settings |
| Employer & Industry Usage | Used across industries like retail, telecom, finance for team leadership roles | Common in customer support, retail, hospitality sectors |
| Search & Comparison Intent | Looking for managerial roles overseeing customer service teams | Seeking entry-level or frontline customer support roles |
The Customer Service Specialist Manager oversees customer service teams, manages operations, and ensures service quality, requiring leadership skills. In contrast, the Customer Service Representative handles direct customer interactions, focusing on resolving issues. Both roles are vital in customer support but differ in responsibilities and experience levels.
What does a customer service manager do?
$23/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 23 days ago
Job description
Customer Service Specialist
Position Overview
We areseekinga highly organized and detail-oriented Customer Service Specialist to join our team. This role is essential in delivering exceptional support to customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout every interaction. The ideal candidate is tech-savvy, thrives in a fast-paced environment, is detail oriented, andpossessesstrong problem-solving skills to creatively address challenges as they arise.
Job Summary
The Customer Service Specialist manages a high volume of interactions via phone, email, webstore chats, and is responsible for collaborating with internal teams to address customer requests, concerns, and updates. This role is critical in building and maintaining strong customer relationships by ensuring timely resolution of inquiries, providing reliable support, clear communication, and consistently delivering a positive customer experience.
Key Responsibilities
- Monitor order status, track shipments, and resolve processing delays or discrepancies to support operational efficiency.
- Respond promptly to customer inquiries via phone, email, or chat, providing clear and helpful information.
- Communicate proactively with sales, operations, production, and vendors regarding order issues, updates, and resolutions.
- Identifyand troubleshoot problems related to inventory availability, system errors, or customer requests.
- Process web-store orders accurately and provide tracking, updates, and resolutions for customers ordering from our website.
- Provide weekly spreadsheets to customers with shipping updates, delays, and tracking information.
Qualifications
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Proven experience in customer service or a related administrative role.
- Strong attention to detail and organizational skills.
- Comfortable working in a fast-paced, deadline-driven environment.
- Excellent problem-solving abilities with a creative, solution-focused mindset.
- Strong communicationskills, both written and verbal.
- Ability to work independently as well as collaborate with a team.
- Proficiencyin Microsoft Office, Excel, and Microsoft Word.
Benefits
- Paid Holidays and Paid Time Off
- Health Insurance
- Dental and Vision Insurance
- Company Paid Life and Disability Insurance
- 401k and 401k Matching
Rate
$23.00 an hour
About Voigt-Abernathy
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
51 - 200 Employees
Headquarters location
Birmingham, AL, US
Year founded
1946