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Customer Service Specialist Manager Jobs (NOW HIRING)

The Customer Service Specialist will work with customers to assist in the maintenance of their ... Manage insurance claims * Act as Sales Support * Pull Payoffs on customer accounts * Research and ...

Customer Service Specialist

Merced, CA · On-site

$18.25 - $24/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... You will be vital in managing client appointments, providing excellent service, and supporting our ...

Customer Service Specialist

Cincinnati, OH · On-site

$16.25 - $21.50/hr

Customer Service Specialist At Sparkbit 360, we believe that every brand has a story worth sharing ... Familiarity with customer service software and CRM systems. What We Offer: * Competitive pay

Customer Service Specialist

Reston, VA · On-site

$17.75 - $23.50/hr

Customer Service Specialist Location(s): Reston, VA Job Summary: * We are seeking a dedicated and ... In this role, you will be responsible for managing and resolving complex customer service cases ...

Customer Service Specialist San Francisco, California, United States $16.00 - 25.00 (US Dollar ... The ideal candidate will be responsible for providing exceptional customer support, managing client ...

Proactively seeks internal customer service specialist training to ensure appropriate levels of job ... Works with Branch Management to ensure that all daily activities are completed * Completes ...

Customer Service Specialist

Albany, NY · On-site

$53K - $59K/yr

Customer Service Specialist At Lumina Agency Inc, we believe that success begins with precision ... As a forward-thinking agency specializing in business development and integrated project management ...

Customer Service Specialist At Alphabe Insight, we are dedicated to developing the next generation ... Proficiency with CRM systems and office software tools. Additional Information * Competitive annual ...

Customer Service Specialist The mission of the Department of Finance and Administration is to ... Office of Personnel Management, taking into consideration the employee's demonstrated skills ...

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Customer Service Specialist Manager information

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How much do customer service specialist manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service specialist manager in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Specialist Manager vs Customer Service Representative?

AspectCustomer Service Specialist ManagerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; often some management or leadership trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupervises teams, manages customer service operations, often in office settingsHandles customer inquiries directly, typically in call centers or retail settings
Employer & Industry UsageUsed across industries like retail, telecom, finance for team leadership rolesCommon in customer support, retail, hospitality sectors
Search & Comparison IntentLooking for managerial roles overseeing customer service teamsSeeking entry-level or frontline customer support roles

The Customer Service Specialist Manager oversees customer service teams, manages operations, and ensures service quality, requiring leadership skills. In contrast, the Customer Service Representative handles direct customer interactions, focusing on resolving issues. Both roles are vital in customer support but differ in responsibilities and experience levels.

What does a customer service specialist manager do?

A customer service specialist manager oversees a team of customer service representatives, ensuring high-quality support and resolution of customer issues. They develop training programs, monitor performance metrics, handle escalations, and implement policies to improve customer satisfaction and operational efficiency.

What cities are hiring for Customer Service Specialist Manager jobs?

Cities with the most Customer Service Specialist Manager job openings:

What are the most commonly searched types of Customer Service Specialist jobs?

The most popular types of Customer Service Specialist jobs are:

Customer Service Specialist

Global Channel Management

Grants Pass, OR • On-site

$16.50 - $22/hr

Other

Re-posted 14 days ago


Job description

Customer Service Specialist

Grants Pass, OR, United States

$ 15.00 - 16.00 (US Dollar)

About the Job Customer Service Specialist

Customer Service Specialist needs 1+ years customer service or call center experience

Customer Service Specialist requires:

  • Type min of 35 wpm 10 key by touch
  • Able to communicate via email or chat in professional manner
  • Able to multi task
  • 6-3pm or 7-4pm PT
  • Onsite

Customer Service Specialist duties:

  • Answer calls in timely manner
  • Give excellent customer service to our accounts
  • Process orders from phone calls or emails
  • Complete reports as assigned.
  • Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
  • Effectively communicate additional promotions and services we offer.
  • Process customer orders in a courteous, efficient, timely manner with minimal errors.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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