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Customer Service Specialist Manager Jobs (NOW HIRING)

Milan Institute

Customer Service Specialist

Houston, TX · On-site

$14.75 - $19.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... You will be vital in managing client appointments, providing excellent service, and supporting our ...

Sherwin-Williams

Customer Service Specialist

Santa Rosa, CA · On-site

$18.50 - $24.50/hr

Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs ...

Great Harvest

Customer Service Specialist

Draper, UT · On-site

$16 - $21/hr

Customer Service Specialist This is a Part Time Customer Service position! At Great Harvest we believe Customer Service is the most important part of what we do. We Bake Phenomenal Bread, Make ...

Milan Institute

Customer Service Specialist

Sparks, NV · On-site

$17.50 - $23/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... You will be vital in managing client appointments, providing excellent service, and supporting our ...

Milan Institute

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... You will be vital in managing client appointments, providing excellent service, and supporting our ...

Sherwin-Williams

Customer Service Specialist

Roanoke, TX · On-site

$16.25 - $21.50/hr

Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs ...

Palomino RV

Customer Service Specialist

Elkhart, IN · On-site

$16.50 - $21.75/hr

Customer Service Specialist Forest River, Inc., the Nation's largest manufacturer of Recreational ... Reimburse consumers for out of pocket services with manager's approval. * Continually calendar and ...

Sherwin-Williams

Customer Service Specialist

Mooresville, NC · On-site

$16 - $21.25/hr

Customer Service Specialist The individual selected for this role will be expected to work at Store #2344, located at: 201 Knob Hill Road, Mooresville, NC 28117. This position is essential to the ...

Milan Institute

Customer Service Specialist

Clovis, CA · On-site

$16.90 - $18.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... You will be vital in managing client appointments, providing excellent service, and supporting our ...

Sherwin-Williams

Customer Service Specialist

Salina, KS · On-site

$16.25 - $21.50/hr

Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs ...

HopeHealth, Inc.

Customer Service Specialist

Florence, SC · On-site

$16.50 - $21.75/hr

Customer Service Specialist Overview of Position: Customer service specialist will be responsible for inbound phone calls that consist of both prospective and existing customers. Provides direct ...

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Customer Service Specialist Manager information

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How much do customer service specialist manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service specialist manager in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Specialist Manager vs Customer Service Representative?

AspectCustomer Service Specialist ManagerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; often some management or leadership trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupervises teams, manages customer service operations, often in office settingsHandles customer inquiries directly, typically in call centers or retail settings
Employer & Industry UsageUsed across industries like retail, telecom, finance for team leadership rolesCommon in customer support, retail, hospitality sectors
Search & Comparison IntentLooking for managerial roles overseeing customer service teamsSeeking entry-level or frontline customer support roles

The Customer Service Specialist Manager oversees customer service teams, manages operations, and ensures service quality, requiring leadership skills. In contrast, the Customer Service Representative handles direct customer interactions, focusing on resolving issues. Both roles are vital in customer support but differ in responsibilities and experience levels.

What does a customer service specialist manager do?

A customer service specialist manager oversees a team of customer service representatives, ensuring high-quality support and resolution of customer issues. They develop training programs, monitor performance metrics, handle escalations, and implement policies to improve customer satisfaction and operational efficiency.

What cities are hiring for Customer Service Specialist Manager jobs?

Cities with the most Customer Service Specialist Manager job openings:

What are the most commonly searched types of Customer Service Specialist jobs?

The most popular types of Customer Service Specialist jobs are:

Customer Service Specialist Manager jobs near you

Customer Service Specialist

Milan Institute

Bakersfield, CA • On-site

$16.50 - $18/hr

Full-time

Retirement

Re-posted 21 days ago

Milan Institute rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

409th of 618 rated colleges and universities

Job description

Description:

We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.


Position Overview:


As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.


Responsibilities:

  • Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
  • Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
  • Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
  • Provide exceptional customer service, attending to clients’ needs and preferences throughout their salon experience.
  • Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
  • Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
  • Process payments and manage cash register transactions.
  • Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
  • Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
  • Assist with other administrative tasks and salon projects as needed.



Requirements:

Requirements:

  • High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
  • Previous experience in a customer service role, preferably in the beauty or salon industry.
  • Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
  • Excellent organizational skills and attention to detail in managing appointments and salon operations.
  • Enthusiasm for working with students and supporting their learning and development.
  • Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
  • Proficiency in using salon management software or booking systems is a plus.
  • Basic knowledge of cosmetology services, terminology, and beauty product brands.
  • Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
  • Flexibility to work evenings and weekends based on salon hours and client demands.

Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.


If you're interested, Apply Now!


Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.

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