Customer Service Representative 1 The Customer Service Representative 1 at Healthplan Services Inc serves a critical function in maintaining excellent communication and service delivery to our valued ...
Customer Service Representative 1 The Customer Service Representative 1 at Healthplan Services Inc serves a critical function in maintaining excellent communication and service delivery to our valued ...
What You'll Get to Do The Customer Service Representative 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Supervisor.
What You'll Get to Do The Customer Service Representative 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Supervisor.
As the Customer Service Representative 1, you will be responsible for handling hundreds of incoming customer service telephone inquiries from external and internal customers. You will organize and ...
As the Customer Service Representative 1, you will be responsible for handling hundreds of incoming customer service telephone inquiries from external and internal customers. You will organize and ...
Customer Service Representative 1 Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door ...
Customer Service Representative 1 Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door ...
$16.93 - $19.92/hr
The Customer Service Representative 1 provides friendly, professional customer service and specialized information, assists guests in accessing services, and performs related duties that help create ...
$16.93 - $19.92/hr
The Customer Service Representative 1 provides friendly, professional customer service and specialized information, assists guests in accessing services, and performs related duties that help create ...
THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or ...
THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or ...
THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or ...
THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or ...
Customer Service Representative 1 & 3
Lake Havasu City, AZ · On-site
$16.04 - $18.08/hr
Customer Service Representative 1 & 3 Apply now Job No: 542619 Work Type: Full-time Location: LAKE HAVASU CITY Categories: Administrative Support/Customer Service DEPT OF TRANSPORTATION Be a part of ...
Customer Service Representative 1 & 3
Lake Havasu City, AZ · On-site
$16.04 - $18.08/hr
Customer Service Representative 1 & 3 Apply now Job No: 542619 Work Type: Full-time Location: LAKE HAVASU CITY Categories: Administrative Support/Customer Service DEPT OF TRANSPORTATION Be a part of ...
Customer Service Representative 1 & 3
Nogales, AZ · On-site
$16.04 - $18.08/hr
Customer Service Representative 1 & 3 Apply now Job No: 542647 Work Type: Full-time Location: NOGALES Categories: Administrative Support/Customer Service DEPT OF TRANSPORTATION Be a part of an ...
Customer Service Representative 1 & 3
Nogales, AZ · On-site
$16.04 - $18.08/hr
Customer Service Representative 1 & 3 Apply now Job No: 542647 Work Type: Full-time Location: NOGALES Categories: Administrative Support/Customer Service DEPT OF TRANSPORTATION Be a part of an ...
Customer Service Representative Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door ...
Customer Service Representative Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door ...
Recology Vacaville Solano THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that ...
Recology Vacaville Solano THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that ...
Recology Auburn Placer THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that ...
Recology Auburn Placer THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that ...
What would you do as our Customer Service Representative? You would play an integral role in ensuring the success and satisfaction of our valued customers. You will be responsible for providing front ...
What would you do as our Customer Service Representative? You would play an integral role in ensuring the success and satisfaction of our valued customers. You will be responsible for providing front ...
Customer Service Rep 1
Columbus, GA · On-site
$14.25 - $19.50/hr
Customer Service Rep 1 We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in ...
Customer Service Rep 1
Columbus, GA · On-site
$14.25 - $19.50/hr
Customer Service Rep 1 We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in ...
Customer Service Rep 1
Peachtree Corners, GA · On-site
$15.25 - $20.50/hr
About This Position The Customer Service Representative 1 works in the Field Compensation department delivering exemplary customer service to Primerica agents. The candidate recognizes priority ...
Customer Service Rep 1
Peachtree Corners, GA · On-site
$15.25 - $20.50/hr
About This Position The Customer Service Representative 1 works in the Field Compensation department delivering exemplary customer service to Primerica agents. The candidate recognizes priority ...
Customer Service Rep 1
Eden Prairie, MN · On-site
$21.50/hr
Customer Service Representative 1 Eden Prairie, MN Monday - Friday $36,600 - $54,900 Starting hourly rate $21.50 With more than $1B in revenue, Tennant Company is a globally recognized leader in the ...
Customer Service Rep 1
Eden Prairie, MN · On-site
$21.50/hr
Customer Service Representative 1 Eden Prairie, MN Monday - Friday $36,600 - $54,900 Starting hourly rate $21.50 With more than $1B in revenue, Tennant Company is a globally recognized leader in the ...
Customer Service Rep 1
Spirit Lake, IA · On-site
$14 - $19/hr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... one year of previous experience preferred; previous cash handling and customer service experience ...
Customer Service Rep 1
Spirit Lake, IA · On-site
$14 - $19/hr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... one year of previous experience preferred; previous cash handling and customer service experience ...
CSR 1
Fontana, CA · On-site
$16.25 - $22.25/hr
The CSR is primarily responsible for providing outstanding customer service and operational oversight for Sunland Logistics Solutions, Inc. customers by utilizing highly, in depth knowledge of ...
CSR 1
Fontana, CA · On-site
$16.25 - $22.25/hr
The CSR is primarily responsible for providing outstanding customer service and operational oversight for Sunland Logistics Solutions, Inc. customers by utilizing highly, in depth knowledge of ...
Customer Service Rep 1 (Part Time)
Clinton, CT · On-site
$15.75 - $21.50/hr
The Customer Service Representative 1 is responsible for providing excellent customer service by responding to customers who contact the company via inbound calls in a professional and efficient ...
Customer Service Rep 1 (Part Time)
Clinton, CT · On-site
$15.75 - $21.50/hr
The Customer Service Representative 1 is responsible for providing excellent customer service by responding to customers who contact the company via inbound calls in a professional and efficient ...
Customer Service Rep 1
Atlanta, GA · On-site
$15.50 - $21/hr
Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like you As a Customer Service Rep 1 with the Georgia Department of Public Health, you will ...
Customer Service Rep 1
Atlanta, GA · On-site
$15.50 - $21/hr
Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like you As a Customer Service Rep 1 with the Georgia Department of Public Health, you will ...
Customer Service Representative 1 information
See salary details
$11.54 - $12.89
3% of jobs
$12.89 - $14.25
2% of jobs
$15.23 is the 25th percentile. Wages below this are outliers.
$14.25 - $15.60
27% of jobs
The median wage is $16.85 / hr.
$15.60 - $16.96
19% of jobs
$16.96 - $18.31
12% of jobs
$19.49 is the 75th percentile. Wages above this are outliers.
$18.31 - $19.67
14% of jobs
$19.67 - $21.02
12% of jobs
$21.02 - $22.38
6% of jobs
$22.38 - $23.73
2% of jobs
$23.73 - $25.09
1% of jobs
$25.09 - $26.44
2% of jobs
$11
$18
$26
How much do customer service representative 1 jobs pay per hour?
What are some common challenges faced by customer service representatives and how can they be managed effectively?
What is the difference between Customer Service Representative 1 vs Customer Service Associate?
| Aspect | Customer Service Representative 1 | Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic customer service skills | High school diploma or equivalent; similar customer service skills |
| Work Environment | Call centers, retail, or office settings | Retail stores, call centers, or service desks |
| Employer & Industry Usage | Commonly used in various industries including retail, telecom, and banking | Often used interchangeably in retail and service industries |
Both roles typically require similar credentials and work in comparable environments. The main difference lies in job titles used by employers, but their responsibilities and qualifications are largely aligned.
What does a customer service representative do?
What are the key skills and qualifications needed to thrive as a customer service representative?
- customer service representative 2
- customer service representative 3
- customer service representative
- customer services representative
- customer service rep
- customer assistance representative
- customer representative
- customer service support representative
- customer care representative
- customer service specialist

Wipro rating
7.8
Based on 27 frontline employees who took The Breakroom Quiz
88th of 223 rated it services
Job description
The Customer Service Representative 1 at Healthplan Services Inc serves a critical function in maintaining excellent communication and service delivery to our valued customers. This remote position requires engaging with members, providers, and internal teams to resolve complex health insurance inquiries including claims, coverage details, benefits, and deductibles. Through empathy, accuracy, and professionalism, this role upholds the company's reputation for providing top-tier support while ensuring clear and precise information is delivered to all stakeholders.
Key Responsibilities:
- Accurately document and maintain records of all customer interactions using established systems, ensuring compliance with company and client standards.
- Provide detailed explanations and education to members and providers regarding eligibility, policy benefits, claims payments, and authorization processes, enhancing customer understanding and satisfaction.
- Promote and guide customers in the use of self-service tools to optimize their experience and encourage efficient resolution.
- Analyze patient activity and claims information for resolving benefit inquiries, adjusting claims data when necessary to attain first-contact resolution.
- Effectively route complex inquiries beyond scope to appropriate departments, ensuring timely follow-up and resolution tracking.
- Consistently meet or exceed individual, departmental, and client-specific performance goals, contributing to the overall success of the customer support team.
- Adhere to all client policies, including administrative and contractual guidelines, safeguarding compliance and service quality.
- Maintain a dedicated work environment with a private office space and a high-speed internet connection to support remote work productivity and privacy.
Qualifications and Skills:
- Ability to work Monday through Friday from 12:30 PM to 9:00 PM EST, with an initial training schedule of 10:00 AM to 6:30 PM EST lasting three to four weeks.
- High School Diploma or GED is required and will be verified.
- Minimum of one year customer service experience preferred, ideally within healthcare or related fields.
- Strong verbal and written communication skills including professional email and chat etiquette.
- Demonstrated problem-solving skills with strong reading and analytical abilities.
- Proficiency in basic computer skills and understanding of technology such as USB connectivity.
- Highly organized, detail-oriented with a commitment to delivering high-quality work.
- Ability to work independently with sound decision-making capabilities while complying with company standards.
- Exceptional attendance record required with no absences for the first 60 days of employment.
About wipro
Sourced by ZipRecruiter
Industry
Call centers
Company size
5,001 - 10,000 Employees
Headquarters location
Doddakannelli, Bengaluru, IN