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Customer Service Representative 1 Jobs (NOW HIRING)

CSR 1

Livonia, MI · On-site

$14.25 - $19.25/hr

Summary of Position The CSR 1 is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center. Essential Job Requirements

Customer Service Representative Serving homes and commercial businesses in Western PA, Armstrong ... Immediate access to excellent Medical/Dental/Vision benefits from day one of employment

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Customer Service Rep 1

Duluth, GA · On-site

$14.75 - $20/hr

About this Position The Customer Service Representative 1 works in the Field Compensation department delivering exemplary customer service to Primerica agents. The candidate recognizes priority ...

Customer Service Representative 1 Eden Prairie, MN Monday - Friday $36,600 - $54,900 Starting hourly rate $21.50 With more than $1B in revenue, Tennant Company is a globally recognized leader in the ...

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Customer Service Representative 1 information

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$11

$18

$26

How much do customer service representative 1 jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for customer service representative 1 in the United States is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives and how can they be managed effectively?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or policy changes. Effective communication, active listening, and patience are crucial in resolving customer concerns professionally. Utilizing available resources, collaborating with team members, and seeking support from supervisors can also help manage stress and deliver quality service. Ongoing training and feedback contribute to improving skills and confidence in the role.

What is the difference between Customer Service Representative 1 vs Customer Service Associate?

AspectCustomer Service Representative 1Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; similar customer service skills
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Employer & Industry UsageCommonly used in various industries including retail, telecom, and bankingOften used interchangeably in retail and service industries

Both roles typically require similar credentials and work in comparable environments. The main difference lies in job titles used by employers, but their responsibilities and qualifications are largely aligned.

What does a Customer Service Representative do?

A Customer Service Representative assists customers by answering questions, addressing concerns, and resolving issues related to products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction, provide accurate information, and help customers navigate any problems they might encounter. Strong communication, problem-solving skills, and patience are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help representatives build rapport and effectively handle challenging situations. These skills are vital for delivering excellent customer experiences, resolving issues efficiently, and maintaining company reputation.
What cities are hiring for Customer Service Representative 1 jobs? Cities with the most Customer Service Representative 1 job openings:
Who are the top companies hiring for Customer Service Representative 1 jobs? The top employers for Customer Service Representative 1 jobs are:
What states have the most Customer Service Representative 1 jobs? States with the most job openings for Customer Service Representative 1 jobs include:
Infographic showing various Customer Service Representative 1 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,522 per year, or $18 per hour.
Customer Service Representative 1

Customer Service Representative 1

Integrated Resources INC

Phoenix, AZ

Contractor

Re-posted 17 days ago


Job description

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Title: Customer Service Representative 1

Location: Phoenix, AZ

Duration: 3 months

Job Description:

Minimum of 1 year in customer service, specifically in a call center environment.

Analytical skills.

Customer Focused / customer service oriented.

Basic computer skills.

Ability to meet and maintain call quality accuracy and established department metrics.

Able to adapt to change / Flexible.

Qualifications

n/a

Additional Information

Kind Regards

Sumit Agarwal

732-902-2125


Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996