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Customer Care Representative Jobs (NOW HIRING)

Oliver, Inc.

Customer Care Representative

Caledonia, MI · On-site

$15.25 - $21/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

Atlantic Group

Customer Care Representative

Lenexa, KS · On-site

$17/hr

Salary: $17.00 Job Overview - Customer Care Representative: Join our healthcare client as a Customer Care Representative in Lenexa, KS. In this contract role, you will be responsible for delivering ...

Oliver, Inc.

Customer Care Representative

Trevose, PA · On-site

$15 - $20.50/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

CAPITAL Services

Customer Care Representative

Brookings, SD · On-site

$18.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Onsite Customer Care Representative $16.00/hr + monthly incentives Monday-Friday | 10:30am-7:00pm | NO WEEKENDS! Are you looking for a company that values your opinion and is invested in YOU? Here at ...

CAPITAL Services

Customer Care Representative

Sioux Falls, SD · On-site

$18.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Onsite Customer Care Representative $16.00/hr + monthly incentives Monday-Friday | 10:30am-7:00pm | NO WEEKENDS! Are you looking for a company that values your opinion and is invested in YOU? Here at ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

Ohio Willow Wood

Customer Care Rep

Mount Sterling, OH

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

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How much do customer care representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer care representative?

A Customer Care Representative is a professional responsible for assisting customers with inquiries, complaints, or issues related to a company's products or services. They communicate with customers via phone, email, chat, or in person to provide information, resolve problems, and ensure customer satisfaction. Their duties often include answering questions, processing orders or returns, and documenting customer interactions. Customer Care Representatives play a key role in maintaining positive relationships between a company and its clients.

What are the key skills and qualifications needed to thrive as a customer care representative, and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering outstanding customer experiences and maintaining company reputation.

What challenges might a customer care representative face when handling difficult customer interactions, and how are these typically managed?

Customer Care Representatives often encounter challenging situations, such as handling upset or frustrated customers. These situations require patience, active listening, and effective communication to resolve issues and maintain customer satisfaction. Most organizations provide training and support resources, such as escalation procedures and team leads, to help representatives manage these interactions professionally. Additionally, regular team meetings and feedback sessions are common, offering representatives opportunities to share experiences and strategies for improvement.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, dealing with difficult customers, and meeting performance metrics. However, some find the flexible environment and ability to work from home reduce overall stress levels, especially with proper training and time management skills.
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Customer Care Representative jobs near you
Infographic showing various Customer Care Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Representative

Oliver Healthcare Packaging

Trevose, PA • On-site

$15.25 - $20.50/hr

Full-time

Re-posted 7 days ago

Job description

Customer Care Representative
The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop long term relationships with assigned customers and key stakeholders. This role will liaise between customers and cross functional internal teams to ensure the timely and successful delivery of orders according to customer needs.
Education:
- 4-year degree in Business related field, or comparable experience
Experience:
- 2 years of related customer service, sales or account management experience, or equivalent combination of education and experience
Interpersonal Skills:
- Customer Orientation - ability to focus on the changing needs and wants of the customer
- Strong teamwork and problem-solving skills
- The ability to develop, maintain and strengthen partnerships with others inside or outside the organization
- Able to work independently or as member of a team; must be organized and meet deadlines in stressful situations.
- Strong written and verbal communication skills
- Strong active listening skills
- Ability to maintain positive relationships within a team environment; working well with people across the organization to gather information, make decisions, and recommendations to drive improvement
- Ability to deal with a variety of interpersonal styles and personalities in an appropriate and diplomatic manner.
Technical Skills
- Strong Microsoft Office skills and experience with CRM, ERP and business applications
- Demonstrated ability to follow through on details and enter data into computers systems, CRM, ERP quickly and accurately
Other Skills
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent learning and presentation skills
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