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Bilingual Customer Care Representative Jobs (NOW HIRING)

Assurant, Inc

Bilingual Customer Care Representative

$16.23 - $27.75/hr

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: Competitive pay + shift differentials for nights ...

Alta Resources

French Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

Alta Resources is hiring French Bilingual Customer Service Representatives, located at our downtown ... Previous work experience in healthcare, administrative, retail, food service or call center ...

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Bilingual Customer Care Representative information

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$17

$25

How much do bilingual customer care representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for bilingual customer care representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual customer care representative?

A Bilingual Customer Care Representative is a professional who assists customers in two or more languages, helping resolve inquiries, issues, or complaints about a company’s products or services. They serve as the main point of contact for customers and are responsible for ensuring clear communication, providing information, and delivering solutions efficiently. Their bilingual skills enable them to support a diverse customer base and enhance customer satisfaction for organizations that serve multilingual communities.

What are the key skills and qualifications needed to thrive as a bilingual customer care representative?

To thrive as a Bilingual Customer Care Representative, you need fluency in two or more languages, strong customer service skills, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic office applications is often required. Exceptional communication, patience, and cultural sensitivity set high performers apart in this role. These abilities ensure effective support for diverse customers, leading to increased satisfaction and loyalty.

How does being bilingual enhance collaboration and problem-solving in a customer care representative role?

As a Bilingual Customer Care Representative, your language skills enable you to communicate effectively with a broader range of customers and colleagues, often serving as a bridge between teams and clients who speak different languages. This not only helps resolve customer issues more efficiently but also fosters a more inclusive and supportive team environment. Your bilingual abilities can also position you to handle complex or escalated cases where cultural sensitivity and clear communication are crucial. Collaborating with teammates from various departments, you’ll often provide insights that improve service processes and customer satisfaction.

What is the difference between Bilingual Customer Care Representative vs Bilingual Call Center Agent?

AspectBilingual Customer Care RepresentativeBilingual Call Center Agent
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; bilingual proficiency
Work EnvironmentCustomer service settings, offices, remoteCall centers, customer support centers, remote
Employer & IndustryRetail, telecom, healthcare, financeTelecom, tech support, retail, banking
Search & Comparison IntentCustomer service roles requiring bilingual skillsCall center roles with bilingual communication

Both roles involve assisting customers in multiple languages, often in similar industries. The main difference is that a Bilingual Customer Care Representative may handle a broader range of customer issues across various channels, while a Bilingual Call Center Agent primarily focuses on inbound or outbound calls within a call center environment.

What cities are hiring for Bilingual Customer Care Representative jobs?

Cities with the most Bilingual Customer Care Representative job openings:

What states have the most Bilingual Customer Care Representative jobs?

States with the most job openings for Bilingual Customer Care Representative jobs include:

Bilingual Customer Care Representative jobs near you
Infographic showing various Bilingual Customer Care Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Care Representative

The Reserves Network Inc

Houston, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Bilingual Customer Care Representative |$17/hr.| Monday – Friday | 8:00 am – 5:00 pm | Onsite | Temporary-to-Hire
 
What Matters Most
• Competitive Pay of $17 per hour plus additional compensation 
• Schedule: Monday – Friday, 8:00 am – 5:00 pm
• Location: Cypress, TX 77095
• Temporary-to-hire opportunity with career growth and stability
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
 
Job Description
An operations and maintenance company specializing in residential water and wastewater facilities is seeking a Bilingual Customer Care Representative. In this role, you’ll handle a high volume of customer calls and provide timely, professional support. Your ability to listen, communicate clearly, and resolve concerns will make a direct impact on customer satisfaction. This position is ideal for individuals who thrive in a fast-paced, service-focused environment and are passionate about helping others.
 
Responsibilities:
• Manage high volumes of inbound customer calls
• Identify customer needs and provide effective solutions
• Follow all communication procedures and company guidelines
• Maintain accurate records of customer interactions
 
Qualifications and Requirements:
• Previous customer care or call center experience required
• Strong phone etiquette and active listening skills
• Excellent verbal and written communication abilities
• Bilingual in English and Spanish preferred
 
Benefits and Perks:
• Pay Rate: $17/hr
• Medical, Dental, and Vision Benefits
• Paid Holidays
• Opportunities for Training and Career Growth
 
Your New Organization:
Join a well-established company dedicated to maintaining residential water and wastewater systems. The team values collaboration, communication, and exceptional service. You’ll be working in a supportive, employee-focused environment that encourages long-term growth.
 
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base pay range for this position is $17 per hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.
 
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About Reserves Network

Sourced by ZipRecruiter

The Reserves Network is more than a temporary staffing company. We are a leading provider of flexible staffing services, including temporary, temp-to-hire and direct hire placements to create Total Staffing Solutions. We take care of our people - our customers, the communities we serve and, of course, each other. This is what makes us different. This is what makes us great.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Fairview Park, OH, US

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