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Bilingual Customer Care Representative Jobs (NOW HIRING)

Assurant

Bilingual Customer Care Representative

$16.23 - $27.75/hr

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: Competitive pay + shift differentials for nights ...

Assurant, Inc

Bilingual Customer Care Representative

$16.23 - $27.75/hr

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: Competitive pay + shift differentials for nights ...

Amplifon

BILINGUAL Customer Care Representative

Waco, TX · On-site

$16/hr

Customer Care Representative We are seeking a Customer Care Representative who is ready to join an ... Bilingual in Spanish and English. * 1+ years of experience in a call center environment, high ...

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Bilingual Customer Care Representative information

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$17

$25

How much do bilingual customer care representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for bilingual customer care representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual customer care representative?

A Bilingual Customer Care Representative is a professional who assists customers in two or more languages, helping resolve inquiries, issues, or complaints about a company’s products or services. They serve as the main point of contact for customers and are responsible for ensuring clear communication, providing information, and delivering solutions efficiently. Their bilingual skills enable them to support a diverse customer base and enhance customer satisfaction for organizations that serve multilingual communities.

What are the key skills and qualifications needed to thrive as a bilingual customer care representative?

To thrive as a Bilingual Customer Care Representative, you need fluency in two or more languages, strong customer service skills, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic office applications is often required. Exceptional communication, patience, and cultural sensitivity set high performers apart in this role. These abilities ensure effective support for diverse customers, leading to increased satisfaction and loyalty.

How does being bilingual enhance collaboration and problem-solving in a customer care representative role?

As a Bilingual Customer Care Representative, your language skills enable you to communicate effectively with a broader range of customers and colleagues, often serving as a bridge between teams and clients who speak different languages. This not only helps resolve customer issues more efficiently but also fosters a more inclusive and supportive team environment. Your bilingual abilities can also position you to handle complex or escalated cases where cultural sensitivity and clear communication are crucial. Collaborating with teammates from various departments, you’ll often provide insights that improve service processes and customer satisfaction.

What is the difference between Bilingual Customer Care Representative vs Bilingual Call Center Agent?

AspectBilingual Customer Care RepresentativeBilingual Call Center Agent
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; bilingual proficiency
Work EnvironmentCustomer service settings, offices, remoteCall centers, customer support centers, remote
Employer & IndustryRetail, telecom, healthcare, financeTelecom, tech support, retail, banking
Search & Comparison IntentCustomer service roles requiring bilingual skillsCall center roles with bilingual communication

Both roles involve assisting customers in multiple languages, often in similar industries. The main difference is that a Bilingual Customer Care Representative may handle a broader range of customer issues across various channels, while a Bilingual Call Center Agent primarily focuses on inbound or outbound calls within a call center environment.

What cities are hiring for Bilingual Customer Care Representative jobs?

Cities with the most Bilingual Customer Care Representative job openings:

What states have the most Bilingual Customer Care Representative jobs?

States with the most job openings for Bilingual Customer Care Representative jobs include:

Bilingual Customer Care Representative jobs near you
Infographic showing various Bilingual Customer Care Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Care Representative

Performance Bankers, Inc.

Sioux Falls, SD • On-site

$18.40/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Onsite Bilingual Customer Care Representative
$18.40/hr + monthly incentives
Monday-Friday | 10:30am-7:00pm | NO FINES DE SEMANA!
Estás buscando una empresa que valore tu opinión y que esté invertida en ti? Here at CAPITAL Services, we are focused on the success of our people - employees, customers, and clients. As a member of our Customer Care team, you'll empathize with customers, identify solutions, and make a positive impact on their day through phone interactions.
Training & Support
Complete a full-time, paid 4-week training program to gain the knowledge, skills, and confidence needed to succeed. Our self-paced training includes hands-on learning, on-the-job experience, and mentorship to ensure you're fully prepared and supported in your role.
Do these qualities sound like you? Our Bilingual Customer Care Representatives are:
  • Smooth, efficient, and confident phone communicators-the voice of our company en inglés y en Español
  • Calm under pressure, adaptable, and resilient
  • Creative problem solvers focused on finding the right solution for each customer
  • Organized and efficient when documenting accounts while managing multiple tasks
  • Friendly competitors who consistently aim to meet or exceed performance goals
  • Naturally optimistic, maintaining a positive outlook in challenging situations
  • Understanding, caring, and committed to the success of our customers and organization
What's in it for you at CAPITAL Services:
  • Competitive benefits package including health, dental, vision, 401K with company match up to 6%, tuition reimbursement, paid parental leave, 3 weeks of paid vacation, 11 paid holidays, and paid sick leave
  • Bilingual differential for fluency in Spanish - 15% (included in the starting wage of $18.40/hr)
  • Consistent Monday - Friday schedule with no weekend hours
  • Regular one-on-one meetings with your manager focused on growth and development
  • Clear career path opportunities, with pay increases at each step
  • The little things that make a big difference: company outings (on- and off-site), LOTS of food, games and contests with great prizes, extra bonuses throughout the year, and a leadership team that truly cares about YOU
  • Opportunities to volunteer and give back to the community

Follow the link below to learn more about what it's like to be a Customer Care Representative at CAPITAL Services.
Video: What it's like to be a Customer Care Representative at CAPITAL Services
At CAPITAL, we are committed to connecting people with convenient purchasing power for life's needs. Our team consistently strives for improvement and focuses on excellence in everything we do. We challenge ourselves to be better every day through learning, adapting, and evolving! Interested in working for an employer who values ongoing growth and innovation? We invite you to apply by clicking on the apply button above and using the navigational buttons to complete the application process.

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