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Associate Customer Care Representative Jobs (NOW HIRING)

HRSD

Customer Care Representative

Virginia Beach, VA · On-site

$44K - $57K/yr

Description Job Title Customer Care Representative Location Virginia Beach, VA, US Organization Name Customer Care Center Work Schedule and Other Information HRSD seeks (2) energetic, flexible, and ...

HRSD

Customer Care Representative

Virginia Beach, VA · On-site

$44K - $57K/yr

Description Job Title Customer Care Representative Location Virginia Beach, VA, US Organization Name Customer Care Center Work Schedule and Other Information HRSD seeks (1) part-time energetic ...

Tokio Marine HCC

Customer Care Representative

Columbia, MO · On-site

$24 - $28/hr

Customer Care Representatives support clients through a variety of methods including phone, chat ... Associate or bachelor's degree is preferred What We Offer * Competitive salary and comprehensive ...

Sage Surfaces

Customer Care Rep

Conroe, TX · On-site

$13.75 - $18.50/hr

Customer Care Rep in Conroe, TX! Why You'll Love This Role: This full-time office position offers a ... Associate degree or higher * Experience with helpdesk or customer support platforms * Familiarity ...

Sage Surfaces

Customer Care Rep

Conroe, TX · On-site

$13.75 - $18.50/hr

Customer Care Rep in Conroe, TX! Why You'll Love This Role: This full-time office position offers a ... Associate degree or higher * Experience with helpdesk or customer support platforms * Familiarity ...

Helzberg Diamonds

Customer Care Representative

Kansas City, MO · On-site

$15.50 - $21.25/hr

Customer Care Representatives provide high touch customer service for our Helzberg customers ... Associate's degree in Retail Management or Business Administration preferred. * One to three years ...

Careington

Customer Care Representative

Frisco, TX · On-site

$18.25/hr

Based in Frisco, TX, the contact center is home to over 150 dedicated Customer CARE representatives who provide live-agent assistance for product education, account maintenance, eligibility ...

Dieterich Bank

Customer Care Representative

Effingham, IL

$14.75 - $20/hr

Customer Care Representative Dieterich Bank is looking for a Customer Care Representative to join our corporate team in Effingham, IL. About Us: Dieterich Bank has approximately $1.5 billion in ...

DriveSavers

Customer Care Representative

Novato, CA

$18.75 - $25.50/hr

Customer Care Representative Customer care representatives are a critical part of the team at ... Experience and Education 2-4 years sales experience, Associate/Bachelor Degree or equivalent work ...

Servco

Customer Care Representative

Honolulu, HI

$18.85 - $23.65/hr

This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more ...

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Associate Customer Care Representative information

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How much do associate customer care representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for associate customer care representative in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Customer Care Representative, and why are they important?

To thrive as an Associate Customer Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and resolve customer issues effectively. These skills are essential to provide excellent customer service, ensure customer satisfaction, and contribute to the company's reputation.

What jobs make $3,000 a month without a degree?

Associate Customer Care Representatives can earn around $3,000 per month, especially with experience, strong communication skills, and familiarity with customer service tools. Many customer service roles in retail, call centers, or online support offer this salary level without requiring a degree, often with full-time schedules and opportunities for advancement.

What is the difference between Associate Customer Care Representative vs Customer Service Representative?

AspectAssociate Customer Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, or online supportRetail stores, call centers, or online support
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore general, but frequently compared with associate roles

The Associate Customer Care Representative typically handles basic customer inquiries and support tasks, often in call centers or retail environments. Customer Service Representatives may have similar responsibilities but can also include more complex issues. Both roles require strong communication skills and are entry-level positions in customer support, with the associate role often serving as a stepping stone to more advanced positions.

What are some common challenges faced by Associate Customer Care Representatives, and how can they be addressed?

Associate Customer Care Representatives often encounter challenges such as managing a high volume of inquiries, handling difficult customers, and staying up-to-date with product or service changes. To address these, it's important to develop strong communication and problem-solving skills, practice patience and empathy, and take advantage of training resources provided by the employer. Effective time management and collaboration with team members or supervisors also help in resolving issues more efficiently and maintaining service quality.

What does an Associate Customer Care Representative do?

An Associate Customer Care Representative is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, ensuring customer satisfaction and maintaining a positive company image. Their role may also include processing orders, managing returns, and documenting customer interactions. Strong communication and problem-solving skills are essential for this position.
What cities are hiring for Associate Customer Care Representative jobs? Cities with the most Associate Customer Care Representative job openings:
What are the most commonly searched types of Customer Care Representative jobs? The most popular types of Customer Care Representative jobs are:
What states have the most Associate Customer Care Representative jobs? States with the most job openings for Associate Customer Care Representative jobs include:
Associate Customer Care Representative jobs near you
Customer Care Representative

Customer Care Representative

Tokio Marine HCC

Columbia, MO

$24 - $28/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Customer Care Representative

As a Customer Care Representative, you will be the first point of contact for current clients. Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety.

Key Responsibilities
  • Coordinate client requests
  • Finalize transactions including payment, legal documents, and finance agreements
  • Analyze problems and seek customer resolutions
  • Multitask over multiple service platforms
  • Effectively communicate underwriting decisions to clients
  • Communicate industry trends to leadership
  • Assist with system improvements
  • Great interpersonal skills to benefit the team environment

*All Customer Care Representatives must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. TMHCC pays for training and exam fees.

When applying, please note if you currently have a Missouri Property and Casualty License or are fluent in conversational Spanish (neither of which are required for candidate consideration).

What You Bring
  • High energy and excitement for helping others
  • Curious minds with an inherent eagerness to learn and adapt
  • Excellent verbal and written communication
  • Passion, drive, and work ethic to succeed within the company, team, and individually
  • Customer service or insurance industry experience
  • Comfortability with navigating basic CRM software and some data entry
  • Associate or bachelor's degree is preferred
What We Offer
  • Competitive salary and comprehensive benefit package
  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
  • 401(k) plan with 6% company match
  • Accrued Paid Time Off
  • Paid Parental Leave
  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
  • An opportunity to do meaningful work and love what you do
Pay Transparency
  • $24-$28/hr depending on experience

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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