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Associate Customer Care Representative Jobs in Oregon

Pahlisch Homes

Customer Care Representative

Portland, OR · On-site

$62K - $78K/yr

Customer Care Representative (*Canby, OR) Full-Time Purpose: The reason the job exists The Customer Care Representative is responsible for managing, coordinating and controlling new construction ...

Lennar

Field Customer Care Representative

Redmond, OR · On-site

$17 - $23/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Associates by building quality homes and providing exceptional customer service, giving back to the ...

Lennar

Field Customer Care Representative

Redmond, OR

$17 - $23/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Associates throughout their career. Lennar has been recognized as a Fortune 500 company and ...

Lennar

Field Customer Care Representative

Redmond, OR · On-site

$17 - $23/hr

Customer Care Representative We are Lennar. Lennar is one of the nation's leading homebuilders ... Associates by building quality homes and providing exceptional customer service, giving back to the ...

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All JobsAssociate Customer Care Representative JobsAssociate Customer Care Representative Jobs in Oregon

Associate Customer Care Representative information

What does an associate customer care representative do?

An Associate Customer Care Representative is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, ensuring customer satisfaction and maintaining a positive company image. Their role may also include processing orders, managing returns, and documenting customer interactions. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an associate customer care representative, and why are they important?

To thrive as an Associate Customer Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and resolve customer issues effectively. These skills are essential to provide excellent customer service, ensure customer satisfaction, and contribute to the company's reputation.

What are some common challenges faced by associate customer care representatives, and how can they be addressed?

Associate Customer Care Representatives often encounter challenges such as managing a high volume of inquiries, handling difficult customers, and staying up-to-date with product or service changes. To address these, it's important to develop strong communication and problem-solving skills, practice patience and empathy, and take advantage of training resources provided by the employer. Effective time management and collaboration with team members or supervisors also help in resolving issues more efficiently and maintaining service quality.

What is the difference between Associate Customer Care Representative vs Customer Service Representative?

AspectAssociate Customer Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, or online supportRetail stores, call centers, or online support
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore general, but frequently compared with associate roles

The Associate Customer Care Representative typically handles basic customer inquiries and support tasks, often in call centers or retail environments. Customer Service Representatives may have similar responsibilities but can also include more complex issues. Both roles require strong communication skills and are entry-level positions in customer support, with the associate role often serving as a stepping stone to more advanced positions.

What are the most commonly searched types of Customer Care Representative jobs in Oregon?

The most popular types of Customer Care Representative jobs in Oregon are:

What cities in Oregon are hiring for Associate Customer Care Representative jobs?

Cities in Oregon with the most Associate Customer Care Representative job openings:

Associate Customer Care Representative jobs near you
Infographic showing various Associate Customer Care Representative job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 4% Part Time, and 8% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution.

Associate Customer Care Representative Albany, OR

Albany, OR • On-site

Assurant, Inc.
Software Development • 11 - 50 employees
Learn more about Assurant, Inc.external

$17.84 - $27.67/hr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Associate Customer Care Representative
$500 sign-on bonus for on-site employees!!!
Location: Albany, OR | Job Type: Full-Time
Schedule: Must be able to work any shift between 6am-6pm M-F onsite location- Albany, OR
Compensation: Competitive pay
Why Join Us?
At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.
What Sets Us Apart:
  • Benefits from Day One - Medical, dental, vision, and more
  • Paid Time Off - Including holidays
  • Career Growth - Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
  • Comprehensive Training - Paid training to set you up for success

What You'll Do:
  • Handle inbound customer calls with empathy and professionalism
  • Resolve issues, answer questions, and provide proactive solutions
  • Document interactions and follow up as needed
  • Participate in special projects and adapt to evolving priorities
  • Deliver a WOW experience on every call-customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.
What We're Looking For:
  • Minimum Requirements:
    • High school diploma or GED
    • Customer service experience (call center preferred)
    • Strong communication, listening, and problem-solving skills
    • Ability to multitask using technology in a fast-paced environment
    • Reliable high-speed internet (25 Mbps down / 6 Mbps up)- must be able to "hard wire connect"
  • Preferred Qualifications:
  • 2+ years of customer service experiencePrior remote work experience

Work Environment:
  • Full-time, 40 hours/week
  • Shifts may vary and include holidays
  • Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?
If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we'd love to hear from you!
Pay Range:
$17.84 - $27.67
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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