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Online Customer Care Representative Jobs (NOW HIRING)

Golden Customer Care

Customer Care Representative

Yuma, AZ

$15.75 - $21.50/hr

... online. Through superior knowledge of our products and a drive to solve concerns quickly and ... Customer Care Representative Location: Remote (Alabama, Arizona, Arkansas, Colorado, Georgia ...

Golden Customer Care

Customer Care Representative

Casper, WY · On-site

$15.50 - $21/hr

... online. Through superior knowledge of our products and a drive to solve concerns quickly and ... Customer Care Representative Location: Remote (Alabama, Arizona, Arkansas, Colorado, Georgia ...

LovelyGroup

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

QNBT

Customer Care Rep

Augusta, GA · On-site

$15 - $20.50/hr

Customer Care Representative The Customer Care Representative is responsible for ensuring a ... customer calls (online banking, mobile banking as examples). * Maintains a high degree of ...

lovelyskin

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$18.85 - $23.65/hr

This part-time Customer Care Representative will work in our centralized call center and assist ... Visit www.servco.com/careers to apply online or email us at careers@servco.com. Equal Opportunity ...

LovelySkin

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

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Online Customer Care Representative information

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How much do online customer care representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online customer care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an online customer care representative?

Online Customer Care Representatives are professionals who assist customers with inquiries, issues, or support needs via digital channels such as email, chat, and social media. They handle questions about products or services, resolve complaints, process orders, and provide technical assistance. These representatives play a key role in ensuring customer satisfaction and maintaining a positive brand reputation for their company. Their work often requires strong communication skills, empathy, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an online customer care representative?

To thrive as an Online Customer Care Representative, you need excellent written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Patience, active listening, and a customer-centric attitude help you deliver positive experiences and resolve issues efficiently. These skills and qualities are essential for ensuring customer satisfaction, fostering loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by online customer care representatives, and how can they be managed effectively?

Online Customer Care Representatives often handle high volumes of inquiries, which can range from simple questions to complex issues. Managing customer expectations and maintaining a positive tone in written communication can be challenging, especially when dealing with upset or frustrated customers. To succeed, it's important to develop strong problem-solving skills, stay organized using ticketing systems, and utilize company knowledge bases. Regular collaboration with teammates and supervisors can also help in resolving tricky situations and sharing best practices.
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What are the most commonly searched types of Customer Care Representative jobs?

The most popular types of Customer Care Representative jobs are:

What states have the most Online Customer Care Representative jobs?

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Online Customer Care Representative jobs near you
Infographic showing various Online Customer Care Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Online Customer Care Rep

American Income Life Insurance Company

Kutztown, PA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 19 days ago

Job description

AO Globe Life is hiring individuals who want a remote role where they can build skills, work with people, and grow long-term.
In this position, you'll connect with individuals who have requested information about available benefits. Your role is to guide them through their options, answer questions, and provide a smooth, professional experience.
No cold calling. No door knocking. No chasing uninterested leads.What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and provide clear guidance
  • Support clients through the process and follow-up communication
  • Maintain simple digital records and documentation
Why People Apply
  • 100% remote - work from anywhere in the U.S.
  • Flexible scheduling
  • No experience required - full training provided
  • No cold calling or outbound prospecting
  • Clients have already requested to be contacted
  • Clear path into leadership opportunities
  • Supportive, team-oriented environment
What You'll Need
  • Must be authorized to work in the United States
  • Laptop or computer with camera + reliable internet
  • Strong communication skills
  • Comfortable working independently
  • Coachable and motivated to grow
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, veterans, and associations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Apply