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Associate Customer Care Representative Jobs (NOW HIRING)

Customer Care Representative

Englewood, CO Β· On-site

$31.84 - $36/hr

Customer Care Representative We are Lennar. Lennar is one of the nation's leading homebuilders ... Associates by building quality homes and providing exceptional customer service, giving back to the ...

Be Seen First

Customer Care Representative - Onsite, Phone-Based Role Position Overview DDS Lab is seeking a Customer Care Representative to provide high-quality customer support through inbound and outbound phone ...

Customer Care Representative

Schaumburg, IL Β· On-site

$15.75 - $21.25/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Associates throughout their career. Lennar has been recognized as a Fortune 500 company and ...

Customer Care Representative

Columbus, OH Β· On-site

$15 - $20.25/hr

Customer Care Representative Bobb Automotive- Bobbsaysyes.com has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our ...

Customer Care Representative

Sanford, FL Β· On-site

$14.50 - $19.50/hr

Customer Care Representative | USA πŸ‡ΊπŸ‡Έ πŸ“ Location: Client Hearing Centres - Multiple Locations Across the USA πŸ’Ό Employment Type: Full-Time πŸŽ“ Experience: No Hearing Industry Experience ...

New

Customer Care Representative

Mahwah, NJ Β· On-site

$50K - $60K/yr

The Customer Care Representative provides high-quality customer service while managing complex orders in a custom manufacturing environment. This role requires strong attention to detail, accuracy ...

Position Overview As a Customer Care Representative you will be our customers main point of contact. Ideal applicants will be friendly, professional, engaging, and dedicated to providing our ...

$25/hr

In Person Customer Care Representative Full-Time | $25.00 an hour Overview United Fleet Management is seeking a detail-oriented, customer-focused Sales Customer Care Representative to join our ...

Showing results 41-60

Associate Customer Care Representative information

See salary details

$8

$17

$27

How much do associate customer care representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for associate customer care representative in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does an associate customer care representative do?

An Associate Customer Care Representative is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, ensuring customer satisfaction and maintaining a positive company image. Their role may also include processing orders, managing returns, and documenting customer interactions. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an associate customer care representative, and why are they important?

To thrive as an Associate Customer Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and resolve customer issues effectively. These skills are essential to provide excellent customer service, ensure customer satisfaction, and contribute to the company's reputation.

What are some common challenges faced by associate customer care representatives, and how can they be addressed?

Associate Customer Care Representatives often encounter challenges such as managing a high volume of inquiries, handling difficult customers, and staying up-to-date with product or service changes. To address these, it's important to develop strong communication and problem-solving skills, practice patience and empathy, and take advantage of training resources provided by the employer. Effective time management and collaboration with team members or supervisors also help in resolving issues more efficiently and maintaining service quality.

What is the difference between Associate Customer Care Representative vs Customer Service Representative?

AspectAssociate Customer Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, or online supportRetail stores, call centers, or online support
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore general, but frequently compared with associate roles

The Associate Customer Care Representative typically handles basic customer inquiries and support tasks, often in call centers or retail environments. Customer Service Representatives may have similar responsibilities but can also include more complex issues. Both roles require strong communication skills and are entry-level positions in customer support, with the associate role often serving as a stepping stone to more advanced positions.

What cities are hiring for Associate Customer Care Representative jobs?

Cities with the most Associate Customer Care Representative job openings:

What are the most commonly searched types of Customer Care Representative jobs?

The most popular types of Customer Care Representative jobs are:

What states have the most Associate Customer Care Representative jobs?

States with the most job openings for Associate Customer Care Representative jobs include:

Infographic showing various Associate Customer Care Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

$13.25 - $18/hr

Full-time

Re-posted 23 days ago


Job description

The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers. Β Representatives will provide support and problem resolution via phone, chat, and video by determining customer needs, responding to inquiries, and updating and maintaining customer information.Β 

Key Responsibilities

  • Responding to all inquiries within team SLA guidelines.
  • Providing resolution to customer issues by researching requests, offering solutions, and providing follow up or escalation as needed.
  • Maintains working knowledge of all systems/functionality utilized by Customer Care team (Gila and Freshdesk as examples) in addition to other internal bank systems need to perform job functions.
  • Maintains appropriate knowledge level on bank customer facing systems to support level one (basic support) customer calls (online banking, mobile banking as examples).
  • Maintains a high degree of familiarity with products offered by Queensborough and how to direct customers to appropriate resources as necessary.
  • Proactively provides alternative banking solutions when needed.
  • Provides support to branches on customer service-related processes and procedures.
  • Escalates customer service issues to Customer Care leadership as needed.
  • Meets individual productivity and performance goals while providing excellent customer service.
  • Supports an environment focused on customer service and continuous improvement.
  • Participates in Customer Care Center Quarterly Training.
  • Acts as a supportive team player and a champion of the Queensborough brand both internally and externally within the community.