ZipRecruiter

Log In

1

Customer Care Professional Jobs (NOW HIRING)

Lighthouse Works

Customer Care Professional TAF Surge

$16.50 - $22.25/hr

Customer Care Professional TAF Surge Remote - Orlando, FL; Lighthouse Works - Orlando, FL Overview Position Type: Seasonal Category: Contact Center Description Qualifications Education: High school ...

Golden Customer Care

Customer Care Representative

Yuma, AZ

$15.75 - $21.50/hr

Massive room for professional growth and results-based pay increases * Actually fun virtual & in-person events What You'll Be Doing: At Golden Customer Care, our mission is to not just meet but ...

Sight360

Eye Care Professional

Saint Petersburg, FL · On-site

The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient's lifestyle and recommend specialized products based on those needs as well ...

Sight360

Eye Care Professional

Seminole, FL · On-site

The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient's lifestyle and recommend specialized products based on those needs as well ...

Opti-mart

Eye Care Professional

Inverness, FL · On-site

Position Summary The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient's lifestyle and recommend specialized products based on ...

next page

Showing results 1-20

All JobsCustomer Care Professional Jobs

Customer Care Professional information

See salary details

$10

$16

$26

How much do customer care professional jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer care professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a customer care professional?

Customer Care Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about a company's products or services. They typically work through various channels such as phone, email, chat, or in-person interactions. Their goal is to ensure customer satisfaction, build loyalty, and handle concerns efficiently and courteously. Customer Care Professionals often need strong communication, problem-solving, and interpersonal skills to succeed in their roles.

What are the key skills and qualifications needed to thrive as a customer care professional?

To thrive as a Customer Care Professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and resilience are standout soft skills for managing challenging interactions and building rapport. These skills ensure positive customer experiences, effective issue resolution, and contribute to customer retention and satisfaction.

What are some common challenges faced by customer care professionals, and how are they typically addressed by employers?

Customer Care Professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and staying updated with company policies and products. Employers usually provide support through robust training programs, clear escalation procedures, and access to knowledge bases or support tools. Many companies also promote teamwork and regular feedback sessions to help professionals share best practices and reduce stress, creating a supportive environment focused on continuous improvement.

Is remote customer care professional a stressful job?

A remote customer care professional role can be stressful due to high call volumes, dealing with upset customers, and meeting performance metrics. However, it often offers flexible schedules and the ability to work from home, which can help manage stress levels. Success in the role depends on communication skills, patience, and the ability to handle challenging situations.

What cities are hiring for Customer Care Professional jobs?

Cities with the most Customer Care Professional job openings:

What are the most commonly searched types of Customer Care jobs?

The most popular types of Customer Care jobs are:

Who are the top companies hiring for Customer Care Professional jobs?

The top employers for Customer Care Professional jobs are:

What states have the most Customer Care Professional jobs?

States with the most job openings for Customer Care Professional jobs include:

What are popular job titles related to Customer Care Professional jobs?

For Customer Care Professional jobs, the most frequently searched job titles are:

Customer Care Professional jobs near you
Infographic showing various Customer Care Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Full-Time Customer Care Professional

Danville, PA • On-site

Hawkins Chevrolet
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about Hawkins Chevroletexternal

$17.25 - $21.75/hr

Other

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Full-Time Customer Care Professional

Join our dynamic team at Hawkins Chevrolet in beautiful Danville, PA, a leading automotive dealership dedicated to providing exceptional service and unparalleled customer satisfaction. We are seeking a motivated and detail-oriented individual to join our Business Development Center (BDC) as a Customer Care Professional. If you are passionate about the automotive industry, possess excellent organizational and communication skills, and thrive in a fast-paced environment, we want to hear from you!

Responsibilities:

  • Assist in managing incoming leads through various channels including phone calls, emails, and online inquiries.
  • Respond promptly and professionally to customer inquiries, providing accurate information about our products and services.
  • Schedule appointments for customers to visit our dealership for test drives, service appointments, or other inquiries.
  • Maintain customer databases and update records accurately to ensure effective communication and follow-up.
  • Coordinate with sales, service, and other departments to ensure seamless customer experiences.
  • Conduct follow-up calls and emails to ensure customer satisfaction and foster long-term relationships.
  • Assist in organizing and implementing marketing campaigns and promotional events.
  • Perform general administrative tasks such as filing, data entry, and some lite accounting.

Requirements:

  • High school diploma or equivalent; additional education or training in business administration or related field is a plus.
  • Proven experience in a customer service or administrative role, preferably in the automotive industry.
  • Strong organizational skills with the ability to prioritize tasks and manage time efficiently.
  • Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
  • Proficiency in computer skills including MS Office Suite (Word, Excel, Outlook) and experience with CRM software is preferred.
  • Exceptional phone etiquette and the ability to handle a high volume of calls with tact and patience.
  • Fast and accurate typing skills with attention to detail.
  • Ability to work collaboratively in a team environment and adapt to changing priorities.
  • Professional, courteous demeanor appropriate for customer-facing interactions.

A valid driver’s license and acceptable driving record are required because this position may occasionally operate dealership or customer vehicles.

Benefits:

  • Competitive salary based on experience and qualifications.
  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Opportunities for career growth and advancement within the company.
  • Training and development programs to enhance skills and knowledge.
  • Positive and supportive work environment with a focus on teamwork and employee satisfaction.

How to Apply:

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position. We look forward to reviewing your application!

Hawkins Chevrolet is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Reasonable accommodations are available during the application and employment process.

Apply