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How much do customer care professional jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer care professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Care Professionals typically do not earn $4,000 weekly without specialized skills or experience. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or certifications but not necessarily a degree. These roles often depend on commissions, bonuses, or performance-based pay structures.

What are Customer Care Professionals?

Customer Care Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about a company's products or services. They typically work through various channels such as phone, email, chat, or in-person interactions. Their goal is to ensure customer satisfaction, build loyalty, and handle concerns efficiently and courteously. Customer Care Professionals often need strong communication, problem-solving, and interpersonal skills to succeed in their roles.

What are some common challenges faced by Customer Care Professionals, and how are they typically addressed by employers?

Customer Care Professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and staying updated with company policies and products. Employers usually provide support through robust training programs, clear escalation procedures, and access to knowledge bases or support tools. Many companies also promote teamwork and regular feedback sessions to help professionals share best practices and reduce stress, creating a supportive environment focused on continuous improvement.

What does a customer care professional do?

A customer care professional provides assistance and support to customers by addressing inquiries, resolving issues, and ensuring a positive experience. They often use communication skills, problem-solving abilities, and customer service tools to meet client needs and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Care Professional, and why are they important?

To thrive as a Customer Care Professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and resilience are standout soft skills for managing challenging interactions and building rapport. These skills ensure positive customer experiences, effective issue resolution, and contribute to customer retention and satisfaction.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, which can offer salaries exceeding $80,000 annually. Advanced skills, industry experience, and certifications in areas like CRM tools or leadership can contribute to higher compensation in this field.

How can I make 2000 a week working from home?

A Customer Care Professional can increase earnings by working multiple shifts, handling high call volumes, or taking on additional part-time roles. Developing strong communication skills and gaining experience with customer service tools can also help improve earning potential, but reaching $2000 weekly typically requires consistent effort and possibly working overtime or in specialized roles.
What cities are hiring for Customer Care Professional jobs? Cities with the most Customer Care Professional job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
What states have the most Customer Care Professional jobs? States with the most job openings for Customer Care Professional jobs include:
Customer Care Professional jobs near you
Infographic showing various Customer Care Professional job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.
Customer Care Professional

Customer Care Professional

Stokes Pharmacy

Mount Laurel, NJ • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Stokes Pharmacy rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

73rd of 104 rated pharmacies

Job description

Why Stokes?

Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.

Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.

In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers.

Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions.

STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results.

Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders’ commitment to traditional craftsmanship, combined with today’s most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients’ lives depend on it.

At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.



Job Title

Customer Care Professional

FLSA Status

Non-exempt


Salary

Starting at $17/hour based on experience plus twice a year bonuses


Reports To

Pharmacist/Customer Care Professional Lead

Job Summary

This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. The qualified candidate ensures the customer receives the best service possible while demonstrating enthusiasm, diligence and resilience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Answer incoming calls from customers and make outbound calls to process orders received from doctor offices
  • Manage and resolve customer complaints with a sense of concern and urgency
  • Enter new customer information into the appropriate system and update existing customer information
  • Document all call information according to standard operating procedures
  • Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times
  • Maintain a position of trust and responsibility by keeping customer information confidential
  • Demonstrate sound decision making according to established guidelines/procedures
  • Continuously increase job knowledge and skills through self-motivation and in-house training


Required Education and Experience

  • High school diploma or general education degree (GED)
  • Customer service call center experience preferred but not required
  • Must possess strong verbal, written and oral communication skills
  • Must have basic to moderate computer skills and have the ability to learn new software programs quickly
  • Must exhibit punctuality and low absenteeism
  • PTCB Certification a plus
  • NJ Pharmacy Technician License is not required but is a plus
  • May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day
  • May be necessary to work extended hours as needed
  • Finger dexterity to operate office equipment required


Eligibility Qualifications

It may be necessary to work extended hours as needed.


Competencies

  • Communication Skills
  • Customer/Client Focus
  • Organizational Skills
  • Problem Solving/Analysis
  • Technical Capacity


Work Environment

This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • May sit, stand, stoop, bend and walk intermittently during the day.
  • May sit or stand seven (7) to ten (10) hours per day.
  • Finger dexterity to operate office equipment required.
  • May need to lift up to twenty-five (25) pounds on occasion


Position Type and Expected Hours of Work

This is a full-time position. Because of the nature of the business, work schedules may vary at times.

Travel

No travel is expected for this position.


Disclaimer

The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.

AAP/EEO Statement

Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.

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