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Customer Care Professional Jobs (NOW HIRING)

Anserve, Inc

Customer Care Specialist

Butler, NJ · On-site

$16/hr

The Customer Care Specialist is expected to handle each interaction with care, professionalism, and a strong attention to detail. This position is fully remote. Mission: To build a great company with ...

Globalchannelmanagement

Customer Care Specialist

Melvindale, MI · On-site

$15.75 - $20.75/hr

... professional attitude. * Omnichannel Support: Interact directly with customers across multiple ... Customer Care Standards: Follow established processes to meet or exceed our high customer service ...

3M HEALTHCARE

Customer Care Manager

Manhattan, NY · On-site

David Yurman is seeking a Customer Care Manager to oversee the daily operations of the call center, lead a team of service and service-to-sales professionals, and ensure exceptional customer ...

JNH Lifestyles

Customer Care Technician

Irvine, CA · On-site

$21 - $23/hr

Provide professional, empathetic, and solution-focused customer support * Respond to customer ... Our Customer Care team plays a critical role in supporting our customers beyond the sale, ensuring ...

Lever Organic

Customer Care Supervisor

Portland, OR · On-site

$60K - $70K/yr

The Customer Care Supervisor plays a critical leadership role in ensuring that promise is upheld by ... Professional Resilience: Ability to manage personal stress and foster a positive, professional team ...

3M HEALTHCARE

Customer Care Manager

Manhattan, NY · On-site

David Yurman is seeking a Customer Care Manager to oversee the daily operations of the call center, lead a team of service and service-to-sales professionals, and ensure exceptional customer ...

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How much do customer care professional jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer care professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a customer care professional?

Customer Care Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about a company's products or services. They typically work through various channels such as phone, email, chat, or in-person interactions. Their goal is to ensure customer satisfaction, build loyalty, and handle concerns efficiently and courteously. Customer Care Professionals often need strong communication, problem-solving, and interpersonal skills to succeed in their roles.

What are the key skills and qualifications needed to thrive as a customer care professional?

To thrive as a Customer Care Professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and resilience are standout soft skills for managing challenging interactions and building rapport. These skills ensure positive customer experiences, effective issue resolution, and contribute to customer retention and satisfaction.

What are some common challenges faced by customer care professionals, and how are they typically addressed by employers?

Customer Care Professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and staying updated with company policies and products. Employers usually provide support through robust training programs, clear escalation procedures, and access to knowledge bases or support tools. Many companies also promote teamwork and regular feedback sessions to help professionals share best practices and reduce stress, creating a supportive environment focused on continuous improvement.

Is remote customer care professional a stressful job?

A remote customer care professional role can be stressful due to high call volumes, dealing with upset customers, and meeting performance metrics. However, it often offers flexible schedules and the ability to work from home, which can help manage stress levels. Success in the role depends on communication skills, patience, and the ability to handle challenging situations.

What cities are hiring for Customer Care Professional jobs?

Cities with the most Customer Care Professional job openings:

What are the most commonly searched types of Customer Care jobs?

The most popular types of Customer Care jobs are:

Who are the top companies hiring for Customer Care Professional jobs?

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What states have the most Customer Care Professional jobs?

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Customer Care Professional jobs near you
Infographic showing various Customer Care Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Transitional Care Professional

Your Health

Mount Pleasant, SC • On-site

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

We are seeking a qualified candidate to act as the clinical liaison for our patients throughout the Charleston area. The Transitional Care Professional position plays a crucial role in facilitating a smooth transition for patients from hospitals, rehabilitation centers and skilled nursing facilities to their homes by providing comprehensive care coordination and support. The Transitional Care Professional plays a vital role in enhancing the patient experience and reducing hospital readmissions
Transitional Care Professional perform visits in homes and facilities (ALF and ILF's) in their designated service area. You must have reliable transportation as travel is required daily. This is a full time, salary-based working 8-hr shifts Monday-Friday (8am-5pm)
The following service area(s) are currently available:
  • N.Charleston area
  • Mount Pleasant area

About
We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
Why Choose a Career at Your Health?
Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
  • Competitive Compensation Package with Bonus Opportunities
  • Employer Matched 401K
  • Free Visit & Prescriptive Services with HDHP Insurance Plan
  • Employer Matched HSA
  • Generous PTO Package
  • Career Development & Growth Opportunities
  • Vehicle allowance

What Are We Looking For?
Your Health is currently looking for a Transitional Care Professional to join our growing primary care family. A successful Transitional Care Professional will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
The following is a list of essential functions, which may be subject to change at any time and without
notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s)
Area of Responsibility:
  • Visit the Company's referrals and established patients within assigned facilities.
  • Establish trust and rapport with patients to assist them in making informed decisions regarding their health during their stay in the facility.
  • Provide guidance and feedback to patients based on recommendations from the care team regarding their care.
  • Ensure a seamless transition for patients returning home by arranging the necessary services, such as home health, outpatient rehab, and follow-up care with the Company's providers and support staff.
  • Ensure all essential visits are scheduled including those with the Company's primary care provider, virtual provider, specialists, pharmacists, social workers, etc.
  • Facilitate effective communication between healthcare professionals involved in the patient's care.
  • Ensure patient and family adherence to the plan of care.
  • Interact with patients via phone, email, patient portal, telephone, AthenaText, in person, etc. to gather necessary information.
  • Provide exceptional customer service to patients, exhibiting a compassionate and empathetic attitude and a patient-centered approach to care. Address patient concerns, inquires, and complaints professionally and promptly, striving to meet patient needs and ensure their satisfaction.
  • Perform general administrative tasks and support other staff as needed.
  • Utilize the company's software systems to enhance patient care and staff efficiency.
  • Must be available during normal work hours (unless previously approved by direct supervisor).
  • Utilize the company's software systems and update information as required.
  • Participate in coaching calls.
  • Perform other duties as requested or required, in the sole discretion of the Company.

Qualifications:
  • Registered Nurse or Licensed Nurse preferred. Certifications or licenses must be in good standing.
  • Previous experience in public health or home health preferred.
  • A minimum of three (3) years clinical experience preferred.
  • Demonstrated ability to supervise and direct professional and administrative personnel.
  • Ability to read and communicate effectively.
  • Strong written and verbal skills.
  • Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
  • Basic computer knowledge.
  • Ability to manage and demonstrate effective leadership skills.
  • Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
  • Ability to foster a cooperative work environment.
  • Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
  • Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.

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