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Customer Care Professional Jobs (NOW HIRING)

Noritz America

Customer Care

Fountain Valley, CA · On-site

$20 - $25/hr

REPORTS TO: Customer Care Manager Noritz America Corporation is a leading provider of high ... Demonstrates professionalism in written and verbal communications, ensuring understanding and ...

Ford Audio-Video Systems

Customer Care

Dallas, TX · On-site

$16 - $21.50/hr

Description: Ford AV is seeking a detail-oriented and proactive Customer Care Representative to ... and professional responses * Administrative Support Maintain accurate records while managing ...

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How much do customer care professional jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer care professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a customer care professional?

Customer Care Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about a company's products or services. They typically work through various channels such as phone, email, chat, or in-person interactions. Their goal is to ensure customer satisfaction, build loyalty, and handle concerns efficiently and courteously. Customer Care Professionals often need strong communication, problem-solving, and interpersonal skills to succeed in their roles.

What are some common challenges faced by customer care professionals, and how are they typically addressed by employers?

Customer Care Professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and staying updated with company policies and products. Employers usually provide support through robust training programs, clear escalation procedures, and access to knowledge bases or support tools. Many companies also promote teamwork and regular feedback sessions to help professionals share best practices and reduce stress, creating a supportive environment focused on continuous improvement.

What are the key skills and qualifications needed to thrive as a customer care professional?

To thrive as a Customer Care Professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and resilience are standout soft skills for managing challenging interactions and building rapport. These skills ensure positive customer experiences, effective issue resolution, and contribute to customer retention and satisfaction.
What cities are hiring for Customer Care Professional jobs? Cities with the most Customer Care Professional job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
What states have the most Customer Care Professional jobs? States with the most job openings for Customer Care Professional jobs include:
Customer Care Professional jobs near you
Infographic showing various Customer Care Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Dog Care Professional

Pack Leader Dog Care Services

West Milford, NJ • On-site

$18 - $20/hr

Full-time

PTO

Re-posted 24 days ago

Job description

The Maddie Ranch by Pack Leader Dogs was founded 11 years ago to tackle the most frustrating challenge that dog owners face: how to achieve a happy, well-behaved dog and where to find premium dog care provided by people who truly understand dogs. We’re providing the next generation of dog care solutions that are built on the foundation of Dog Psychology. We've rethought the dog care paradigm as innovative leaders in our space and are looking for the right people to join us as we scale.
We’re extraordinarily proud of the organization we’ve built (not to mention humbled to be recognized as the only Cesar Millan Certified Trainer in the area), but we couldn’t have done it without our people. Our people are Pack Leader Dogs’ biggest competitive advantage, and we’ll continue investing in our partners and people-first culture.
The Challenge
As Maddie Ranch by Pack Leader Dogs continues to grow, we need a Dog Care Professional to join our growing team. We're lucky to have a beautiful 8-acre ranch with top-tier services for our high-priority clients, and we need to continue to set the standard for the Dog Care industry by providing highly skilled and motivated Dog Care Professionals. You'll help our team with Adventure Camp and potentially Dog Training Services (if interested) as we continue to add clients to our roster!
The Opportunity
We are looking for someone with great energy who is motivated to be part of our Pet Care Services who is experienced in teamwork (pack work as we like to call it) and is passionate about learning, growing and of course, dogs! Don’t be mistaken, this is a challenging career path, but also highly rewarding with high-income potential. We have many growth options including but not limited to management and dog training. Are you up for the challenge? If so, stop reading and start applying!
The Team
Join a scaling and tight-knit team on a mission to change the dog industry! Our team members come from various backgrounds, but one thing unites them all- their love for our clients and how The Maddie Ranch is transforming the world of dog care! We are always in growth mode here at The Maddie Ranch as individuals and as a team. We are focused on being positive and believe we can accomplish anything we set our minds to.
The Skill Set

  • Candidate must have experience working with dogs.
  • Candidate must possess skills in dog handling and be physically capable of providing exercise for dogs.
  • Candidates must have excellent customer service and communication skills.
  • Candidate must have experience working on a team, the ability to take direction from our more experienced pack leaders and managers.
  • Dog care facility experience preferred.
  • Ability to bike and/or rollerblade dogs is preferred.
  • Experience with social media and business development is a plus but not required.
  • Opportunity to shadow team dog trainers to gain knowledge.
  • The successful candidate will gain an understanding of the workflow of The Maddie Ranch and identify ways they can contribute to maximize team efficiency, have full knowledge of The Maddie Ranch services, understand our commitment to customer service, work with a team fulfilling all the dogs' needs in our care and more.
Performance

Within 1 Month You’ll
  • Complete The Maddie Ranch Training, our onboarding program designed to get you up to speed on our business, vision and team and gain an understanding about how your role fits into the broader organization.
  • Shadow staff to learn how The Maddie Ranch is currently being managed and understand ways to contribute to team efficiency and effectiveness.
  • Understand the future goals of the organization.
  • Learn the basics of Dog Psychology and how we behave around the dogs in our care.
Within 3 Months You’ll
  • Work in the Pet Care services under supervision.
  • Meet regularly with team leads for updates and feedback.
  • Meet regularly with team leads to ensure goals are being met.
  • Begin to understand internal growth options within the company.
  • Have a better understanding of dog behavior and psychology.
Within 6 Months You’ll
  • Work in the Pet Care services under less supervision.
  • Meet regularly with team leads for updates and feedback.
  • Meet regularly with team leads to ensure goals are being met.
  • Fully understand internal growth options and have a clear path for growth within the company.
  • Have a solid understanding of dog behavior and psychology.
  • Be part of a team that is changing the world in dog care!
Job Type: Full-time

Benefits:
  • Employee discount
  • Paid time off
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability
Ability to commute/relocate:
  • West Milford, NJ 07480: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • Dog Handling: 1 year (Required)
License/Certification:
  • Driver's License (Required)