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Associate Kaiser Permanente Customer Service Representative information

What is the difference between Associate Kaiser Permanente Customer Service Representative vs Medical Office Assistant?

AspectAssociate Kaiser Permanente Customer Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; medical assisting certification preferred
Work EnvironmentCall centers, patient support, administrative tasksMedical offices, clinics, direct patient interaction
Employer & Industry UsageCommon in healthcare customer service roles at Kaiser PermanenteCommon in healthcare clinics and outpatient facilities
Search & Comparison IntentYesRelated but different role

The Associate Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides administrative support, focusing on customer service. In contrast, a Medical Office Assistant performs clinical and administrative tasks within medical offices, including patient check-in, scheduling, and basic clinical duties. Both roles support healthcare operations but differ in daily responsibilities and work settings.

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Associate Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Associate Kaiser Permanente Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Kaiser Permanente - Full Time Cytologist (653998)

Kaiser Permanente

Rockville, MD • On-site

Full-time

Re-posted 11 days ago

Job description

Company Description
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans.
Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We serve 9.1 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Job Description
Description:
Under indirect supervision, performs interpretative microscopic evaluation for gynecologic and non-gynecologic cytology specimens, including fine needle aspiration specimens. Diagnosis & report final cytology interpretation of normal gynecologic specimens and prepare preliminary interpretation of abnormal gynecological as well as all non-gynecological samples for pathologist's review and final diagnosis. Records and analyzes findings, correlates data and reports results in accordance with accepted practice and compliance requirements.
Qualifications
Basic Qualifications:
  • Minimum two (2) years of recent full time cytology laboratory experience required. Education
  • Bachelor's degree in clinical lab, physical, or biological science required, OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required. License, Certification, Registration
  • Possess CT (ASCP) Board of Registry certification.
  • Demonstration of a passing score of (90%) for all Gynecological Cytology Proficiency Testing events (CLIA and CAP requirement).

Learn more online at:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756

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