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Associate Kaiser Permanente Customer Service Representative Jobs

Dietician II

Riverside, CA · On-site

$43.34 - $48.77/hr

... (CSR), Board Certified Specialist in Pediatric Nutrition (CSP), or Fellow of the American Dietetic ... Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive ...

New

Certified Professional Coder 4

$23.25 - $31/hr

... and Kaiser Permanente policy. Functions includes, but are not limited to working charge review work queues for reimbursable accounts for all internal and external surgical services. Serves as a ...

New

RN Navigator

Atlanta, GA · On-site

$47.37/hr

... care services offered within and outside of Kaiser Permanente Georgia. Develop and maintain high ... Associates degree in nursing. * High School Diploma or General Education Development (GED) required.

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Associate Kaiser Permanente Customer Service Representative information

What is the difference between Associate Kaiser Permanente Customer Service Representative vs Medical Office Assistant?

AspectAssociate Kaiser Permanente Customer Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; medical assisting certification preferred
Work EnvironmentCall centers, patient support, administrative tasksMedical offices, clinics, direct patient interaction
Employer & Industry UsageCommon in healthcare customer service roles at Kaiser PermanenteCommon in healthcare clinics and outpatient facilities
Search & Comparison IntentYesRelated but different role

The Associate Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides administrative support, focusing on customer service. In contrast, a Medical Office Assistant performs clinical and administrative tasks within medical offices, including patient check-in, scheduling, and basic clinical duties. Both roles support healthcare operations but differ in daily responsibilities and work settings.

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Infographic showing various Associate Kaiser Permanente Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Orthopedic Physical Therapist - Full Time at Kaiser Permanente

Kaiser Permanente

Thousand Oaks, CA

$1.7K - $2.2K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

We are seeking a dedicated and experienced Orthopedic Physical Therapist to join our team at the Rehabilitation Facility of Kaiser Permanente in Thousand Oaks, California. This full-time position offers an opportunity to work in an outpatient setting, where you will play a crucial role in the recovery and rehabilitation of patients suffering from musculoskeletal conditions. The ideal candidate will be passionate about physical therapy and committed to providing exceptional care to our diverse patient population.

About the Organization

Kaiser Permanente is one of the leading healthcare organizations in the United States, known for its commitment to patient-centered care and integrated healthcare services. With a focus on preventive care and wellness, we strive to improve the health of our members through a comprehensive healthcare experience. Our Rehabilitation Facility is equipped with advanced technology and a collaborative environment, empowering our healthcare professionals to deliver the highest standards of care.

Work Environment

As a Physical Therapist at our facility located in beautiful Thousand Oaks, you will work in a supportive, onsite rehabilitation environment. Our facility is designed to foster teamwork, collaboration, and innovation. You will have access to state-of-the-art therapeutic equipment, treatment modalities, and a wide range of support personnel, ensuring you have the resources necessary to maximize patient outcomes.

Key Responsibilities
  • Conduct comprehensive evaluations of patients, interpreting findings to determine the extent of their dysfunction and establishing treatment goals.
  • Design and implement individualized treatment plans based on patient evaluations, continuously monitoring effectiveness and modifying goals as necessary to ensure optimal recovery.
  • Engage in direct patient care through therapeutic exercises, manual therapy techniques, and education on proper movement and postures.
  • Coordinate care with multidisciplinary teams, including physicians, occupational therapists, and nursing staff, to ensure integrated treatment approaches and continuity of care.
  • Initiate and manage discharge planning, ensuring patients transition safely from rehabilitation to independence while providing education and resources for ongoing wellness.
  • Document patient care comprehensively and accurately, maintaining up-to-date records that reflect progress, treatment modifications, and patient education.
Patient Population / Client Focus

In this role, you will primarily work with outpatient orthopedic patients ranging from adolescents to seniors, addressing a variety of conditions such as post-surgical recovery, sports injuries, chronic pain, and musculoskeletal disorders. You will have the opportunity to customize treatment plans that take into consideration each patient's lifestyle, needs, and recovery goals, fostering a holistic approach to rehabilitation.

Qualifications
  • A Bachelor's Degree in Physical Therapy from an accredited program, or equivalent foreign-trained credentials.
  • A valid California Physical Therapist License at the time of hire.
  • National Provider Identifier (NPI) and Basic Life Support (BLS) certification required upon employment.
  • Commitment to working in a Labor/Management Partnership environment.
Preferred Experience
  • Experience working in outpatient orthopedic rehabilitation settings is highly desirable.
  • Demonstrated ability to work collaboratively within multidisciplinary teams.
  • Previous involvement in patient education initiatives or community outreach programs is a plus.
Compensation and Benefits

The annual salary for this position ranges from USD 120,000 to 130,000, commensurate with experience. In addition to competitive pay, Kaiser Permanente offers a comprehensive benefits package including health, dental, and vision insurance, retirement savings plans, paid time off, and opportunities for professional development and continuing education.

Career Growth Opportunities

Kaiser Permanente is committed to the professional development of its employees. As a Physical Therapist, you will have opportunities for advanced training, specialty certifications, and participation in ongoing education programs. Potential career paths include roles in management, clinical education, or specialized clinical practice, allowing you to elevate your career while positively impacting patient care.

Why Join Our Team

Joining our team at Kaiser Permanente means becoming part of a forward-thinking organization dedicated to transforming healthcare. You will work alongside skilled healthcare professionals who share a passion for improving patient outcomes and enhancing the quality of life for those we serve. Our commitment to excellence, innovation, and community health ensures a rewarding experience for employees and patients alike.

Application Information

If you are ready to make a difference in the lives of our patients while advancing your career in an empowering environment, we encourage you to apply for this exciting opportunity. Your expertise as an Orthopedic Physical Therapist can play a vital role in helping our patients achieve their rehabilitation goals. Please submit your application with your resume and cover letter to start your journey with Kaiser Permanente in Thousand Oaks, California.