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Part Time Kaiser Permanente Customer Service Representative Jobs

Northwest Permanente

Dermatologist

Portland, OR

$503K - $619K/yr

... services for your patients. We take care of you, too, with exceptional compensation packages ... In this role, you will work at one of the Kaiser Permanente Medical Offices in Portland, OR. We ...

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Part Time Kaiser Permanente Customer Service Representative information

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How much do part time kaiser permanente customer service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for part time kaiser permanente customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs? The most popular types of Kaiser Permanente Customer Service Representative jobs are:
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Benefits Analyst (Hybrid)

Northwest Permanente

Portland, OR • Hybrid

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

The Benefits Analyst is responsible for benefit administration activities and serves as the primary benefit resource for Northwest Permanente employees. Using experience and knowledge of benefit/FMLA/OFLA related laws, this position will provide best practice advice and operational improvement recommendations. Daily duties include benefits administration, implementing and conducting audit procedures, customer service, reconciliation of benefit plan bills, and support management of vendor relationships.Major Responsibilities: 

  • Facilitate new hire onboarding associated with benefits orientation.
  • Assist in annual benefit open enrollment process, participating in vendor meetings, internal communications, updating new staff benefit elections.
  • Monitor compliance of benefit plans and recommend necessary changes: annual filings, file feeds, plan documents, SPDs and other legal notices.
  • Responsible for understanding, interpreting and complying with all state and federal laws related to health and welfare plans.
  • Assist in the administration of all health and welfare plans, fringe benefits, life and disability insurance and Cobra.
  • Responsible for the audits and reconciliation of all benefit accounts.
  • Work collectively with Payroll to ensure the proper deductions are taken for final pay processing.

Minimum Qualifications: 

  • Bachelor's degree in HR or related field. Required education may be substituted by additional years of experience.
  • Five (5) years of benefits administration experience.
  • Proficient with MS Excel.
  • Strong analytical skills with attention to detail.
  • Familiarity with automated file transfers to vendors.
  • Experience with Benefits Administration to include medical and dental plans, health savings account, flexible spending accounts, life, AD&D, short and long-term disability.
  • Knowledge of benefit plan cost drivers and plan designs.
  • Knowledge of various laws such as ERISA, FMLA, OFLA, ACA, etc.
  • Excellent customer service skills
  • Knowledge of HRIS systems/benefit tracking systems

Preferred Qualifications:

  • Certified Benefit Professional (CBP) or Certified Employee Benefit Specialist (CEBS) status
  • Professional Human Resources (PHR) Certification
  • Experience with Ultimate/UKG Software.

About Northwest Permanente:We are the Permanente in Kaiser Permanente. Northwest Permanente is a self-governed, multi-specialty group of 1,500 physicians, clinicians, and administrative professionals caring for 630,000 members in Oregon and Southwest Washington. Together with Kaiser Foundation Health Plans and Kaiser Foundation Hospitals, we form Kaiser Permanente of the Northwest, an integrated health care program.  Kaiser Permanente is one of the nation's preeminent health care systems, a benchmark for comprehensive, integrated, value-based, and high-quality care.Our Northwest Permanente administrative professionals enjoy a wide range of company sponsored benefits:

  • 15% employer contribution to retirement programs, including pension
  • 90% employer-paid health plan
  • Tuition Reimbursement
  • Child Care Benefits
  • Flexible Work Schedules
  • Paid Parental Leave
  • Self-Care Days + Paid Time Off

Equal Opportunity EmployerNorthwest Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Employment Type: PART_TIME

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