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Remote Kaiser Permanente Customer Service Representative Jobs

Firstsource

Customer Service Representative

$14/hr

Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies. * Support scheduling ... to start Additional Remote Work Requirements. * Must have a private, quiet and dedicated ...

Planet Home Lending

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Customer Service Representative - Remote

Tampa, FL · Remote

$20/hr

Job Summary The primary purpose of the Remote Customer Service Representative I is to resolve all ... Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and ...

Medix

$23/hr

Customer Service Representative (Remote) Location : Remote (Candidate should be based in SoCal) Pay : $23/hr Overview of Responsibilities: We are seeking a dedicated Customer Service Representative ...

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Remote Kaiser Permanente Customer Service Representative information

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$10

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$26

How much do remote kaiser permanente customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote kaiser permanente customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

Is getting hired at Kaiser hard?

Getting hired as a Remote Kaiser Permanente Customer Service Representative involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates typically need strong communication skills, healthcare knowledge, and customer service experience, with some roles requiring relevant certifications or training. The hiring process can vary in length depending on the volume of applicants and specific role requirements.

What is the difference between Remote Kaiser Permanente Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Kaiser Permanente Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentRemote, home-based with healthcare-specific systemsRemote, home-based with insurance and healthcare systems
Employer & IndustryKaiser Permanente, healthcare industryUnitedHealth Group, healthcare and insurance industry
Common Search & ComparisonYesYes

The main difference between Remote Kaiser Permanente Customer Service Representative and Remote UnitedHealth Group Customer Service Representative lies in their employer and specific healthcare focus. Both roles require similar credentials and work remotely within the healthcare industry, but they serve different organizations with distinct systems and policies.

Can customer service representatives work from home?

Remote Kaiser Permanente Customer Service Representatives can work from home, as the role typically involves handling calls and using computer systems that can be accessed remotely. Employers often provide necessary equipment and require good communication skills and familiarity with customer service software. Work-from-home arrangements may vary based on company policies and specific job requirements.

Does Kaiser hire remote social workers?

Kaiser Permanente primarily hires social workers for in-person roles within healthcare facilities, but some remote social work positions may be available depending on the department and current staffing needs. Remote social worker roles typically require relevant licensure, experience, and strong communication skills, and are often part of mental health or care coordination teams.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or call center software. Many employers require familiarity with computer systems, internet connectivity, and the ability to work independently in a home environment. Some roles may also require specific certifications or training programs related to the industry or company policies.
More about Remote Kaiser Permanente Customer Service Representative jobs
What cities are hiring for Remote Kaiser Permanente Customer Service Representative jobs? Cities with the most Remote Kaiser Permanente Customer Service Representative job openings:
What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs? The most popular types of Kaiser Permanente Customer Service Representative jobs are:
What states have the most Remote Kaiser Permanente Customer Service Representative jobs? States with the most job openings for Remote Kaiser Permanente Customer Service Representative jobs include:
What job categories do people searching Remote Kaiser Permanente Customer Service Representative jobs look for? The top searched job categories for Remote Kaiser Permanente Customer Service Representative jobs are:
Remote Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Remote Kaiser Permanente Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Service Representative

Customer Service Representative

Firstsource

Remote

$14/hr

Other

Posted yesterday

Firstsource rating

7.0

Company rating: 7.0 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

20th of 72 rated call and contact centers

Job description

Job Overview
FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative.

As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.

Key Responsibilities

  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies.
  • Support scheduling and coordination of patient services when needed.

Required Qualifications

  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center customer service role.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 20mbps down / 20mbps up

Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g

*Company will provide equipment; you will only be required to purchase a 2nd headset prior to start

Additional Remote Work Requirements.

  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend paid Training up to 12 weeks Mon-Fri 8am-6pm EST-Pacific standard time **Training schedule is not your work schedule and can vary based on trainer and time zone.
  • Ability to work any shifts between 7am-7pm PST-Pacific standard time, Monday - Friday w/rotating Saturdays *Overtime is based on company needs
  • Attendance is mandatory 1st 90days from start date. A background check is required for all applicants; in addition, finger printing will be required for all Florida residents.

Starting wage: $14 per hour or $15.50 if you are Bilingual (English/Spanish). Wage is non-negotiable *Additional earning potential for perfect attendance each pay period + additional bonus opportunities.

Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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