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Remote Kaiser Permanente Customer Service Representative Jobs

Ben Hudnall Memorial Trust

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Project Manager I

Riverside, CA · Remote

$85K - $95K/yr

... established by Kaiser Permanente and union representatives of its Alliance and Coalition ... Excellent customer service skills with attention to detail and ability to follow-through. * Strong ...

DirectMeds

Customer Service Representative - Remote

$20 - $22/hr

Customer Service Representative - Remote Position: Customer Service Representative - Remote Hourly Pay Range: $20-$22 per hour Expected Schedule: Thursday-Monday, 11:00 AM-7:00 PM MST Note: The ...

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary function of this role is to obtain the release of ...

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Remote Kaiser Permanente Customer Service Representative information

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How much do remote kaiser permanente customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote kaiser permanente customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Kaiser Permanente Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Kaiser Permanente Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentRemote, home-based with healthcare-specific systemsRemote, home-based with insurance and healthcare systems
Employer & IndustryKaiser Permanente, healthcare industryUnitedHealth Group, healthcare and insurance industry
Common Search & ComparisonYesYes

The main difference between Remote Kaiser Permanente Customer Service Representative and Remote UnitedHealth Group Customer Service Representative lies in their employer and specific healthcare focus. Both roles require similar credentials and work remotely within the healthcare industry, but they serve different organizations with distinct systems and policies.

More about Remote Kaiser Permanente Customer Service Representative jobs

What cities are hiring for Remote Kaiser Permanente Customer Service Representative jobs?

Cities with the most Remote Kaiser Permanente Customer Service Representative job openings:

What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs?

The most popular types of Kaiser Permanente Customer Service Representative jobs are:

What states have the most Remote Kaiser Permanente Customer Service Representative jobs?

States with the most job openings for Remote Kaiser Permanente Customer Service Representative jobs include:

What job categories do people searching Remote Kaiser Permanente Customer Service Representative jobs look for?

The top searched job categories for Remote Kaiser Permanente Customer Service Representative jobs are:

Remote Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Remote Kaiser Permanente Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

Firstsource

Lake Dallas, TX • Remote

$15 - $15.50/hr

Full-time

Posted 28 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

***Your state minimum wage cannot exceed starting wage of this position to apply, $15.00 or $15.50 for Bilingual English/Spanish***
 
Job description:
 
FirstSource Healthcare has immediate full-time Work from Home positions available as Customer Service Representative.
As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.
 
Key Responsibilities
  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies.
  • Support scheduling and coordination of patient services when needed.
 
Required Qualifications
  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center or customer service role.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 50mbps down / 25mbps up
 
Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.
 
Additional Remote Work Requirements.
  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend Training is 8am-4:30pm PST - Pacific time Monday thru Friday for up to 12 weeks. *Training schedule is not work schedule
  • Ability to work any shifts 8am-10pm PST- Pacific time, Monday - Sunday *Overtime is based on company needs
 
Starting wage: $15 and Bilingual English/Spanish $15.50 (wage non-negotiable, *Additional earning potential for perfect attendance during each pay period.) 
 
Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.
 
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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